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SHIFT TRANSIT

Field Operations Supervisor - Night Shift

Toronto, ON, M4M 2M3, Canada

Job type: Temporary
Posting language: English
Posted: Sep 23, 2026

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Original job description

Shift Transit is seeking a Field Operations Supervisor to support the day-to-day operations of the Bike Share Toronto program. This role is responsible for overseeing field activities, supporting and coordinating staff, maintaining operational standards, and helping ensure safe, efficient, and reliable service. The ideal candidate is a hands-on leader who can balance operational, technical, and people-management responsibilities in a fast-paced environment.

Required Skills and Experience:

Strong communication and teamwork skills.
Ability to work independently and take initiative in a fast-paced environment.
High attention to safety, quality, and operational standards.
Valid driver’s licence with a clean driving record.
Ability to lift up to 50 lbs and perform physical tasks (lifting, bending, crouching).
Willingness to work outdoors in various weather conditions year-round.
Comfortable operating vehicles and working in an urban environment.
Previous experience in field operations or team leadership is considered an asset.
Forklift or crane operating licence is an asset.

Key Duties & Responsibilities:

Review the daily work objectives and plans to perform during the shift to meet the overall business KPIs and productivity requirements
Play a significant role in planning for operational excellence along with the Operations Team
Institute disciplinary measures upon employees’ misconduct and address escalating issues to senior management
Advise on material procurement and negotiation with suppliers for the provision of materials and supplies
Be a keyholder for maintaining, updating, and reporting any shortages of inventory in the system
Maintain less than 1% service disruption to the overall BST system
Inspect, troubleshoot, and repair station equipment
Perform scheduled preventative maintenance on station equipment
Monitor, document, and audit work performed by the Operations Team
Assist Duty Managers in scheduling, determining, and assessing staffing needs, budgeting, reporting, and forecasting
Overseeing staff assignments, schedules, and productivity
Coordinate with senior management to assess and support the improvement and implementation of new and existing workplace policies
Support all safety programs and OSHA compliance to ensure a safe workplace for all employees
Help in integrating new hires, ensuring they are competently trained into the team
Assist and help to resolve employee complaints and disagreements or performance issues as needed
Assist and oversee the maintenance, security and cleanliness of the Company vehicles and facility
Meet with upper management to stay informed about Company policies and issues
Have flexibility in working varied shifts on the weekday and have open availability to be scheduled during the weekend
Rebalance bicycle fleet (as required)
Oversee operations of Bike Shop and continue training new staff to integrate them to the operations of Shift Transit Inc. and Bike Share Toronto

Additional Information

All employees may be required to perform duties outside of their normal responsibilities to support operational needs and achieve company KPIs.

This is an internal opportunity for employees looking to grow within the Field Operations team and take on additional leadership responsibilities.

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More about this job

Responsibilities

Oversee field operations, staff assignments, equipment maintenance, inventory, and service standards to support safe, reliable Bike Share Toronto operations. Coordinate staffing and operational planning, address employee and performance issues, support safety compliance and training, and help improve workplace policies and productivity.

Requirements

Candidates should have strong communication and teamwork skills, initiative, attention to safety and quality, a valid driver’s licence with a clean record, and the ability to perform physical work outdoors in varied weather. Field operations or team leadership experience is an asset, as are forklift or crane operating licences.

Skills

Field Operations
Team Leadership
Staff Scheduling
Staff Coordination
Communication
Teamwork
Inventory Management
Equipment Troubleshooting
Preventive Maintenance
Safety Compliance
Supplier Negotiation
Operational Planning
Performance Management
Vehicle Operation
Bicycle Fleet Rebalancing

Visa sponsorship

Not detected in the job text

Keywords

Field Operations
Bike Share Toronto
Operational Standards
Business KPIs
Productivity Requirements
Staff Scheduling
Inventory Management
Material Procurement
Supplier Negotiation
Station Equipment
Troubleshooting
Preventive Maintenance
Safety Programs
OSHA Compliance
Employee Training
Performance Management
Company Vehicles
Bicycle Fleet Rebalancing
Forklift Licence
Crane Operating Licence
Valid Driver’s Licence
Outdoor Work
Urban Operations

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