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Shipco Transport

Import Ocean Coordinator

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 6, 2027
Experience: Minimum 5 years experience in freight forwarding or NVOCC consolidator environment.
Posting language: English
Posted: Nov 7, 2026

Original job description

Application Deadline: 4 December 2026

Department: Operations Import

Location: Montreal

Description

Shipco Transport Montreal is growing our Ocean Import Team. As an Import Coordinator on the team, you will be responsible for the day-to-day tasks involved with engaging with our clients, origin offices, agents, and vendors to achieve our ultimate goal – customer satisfaction.

Key Responsibilities

Monitor and action daily emails from origin offices, agents, clients, and vendors.
Monitor EManifest close messages for acceptance and immediately notify origin of any errors or exceptions.
Ensure warehouses are notified and provided with all correct required documentation, EDI transmissions, and container pickup numbers for all containers and/or coloads.
Check OS&D offload reports and photos received from warehouses for cargo damages and/or overages and/or shortages and notify origin with discrepancies.

Skills, Knowledge and Expertise

Superior Customer Service aptitude, detailed oriented, multi-tasker, and ability to adapt to a fast paced environment.
Bilingual English/French
Minimum 5 years experience in freight forwarding or NVOCC consolidator environment.
Knowledge of customs regulations and understanding of Incoterms
Knowledge of EManifest regulations
Full computer literacy including ability to work with Microsoft Outlook, Word, Excel and Teams

Benefits

Benefits include Group Insurance covering Health, Dental, Life, AD&D, LTD and Critical Care Insurance, HSA and Wellness account coverage after 90 days. We also offer a RRSP and a matching DPSP plan after 12 months of uninterrupted service.

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More about this job

Responsibilities

Coordinate daily import operations by responding to communications from clients, origin offices, agents, and vendors, and monitor EManifest acceptance while promptly reporting errors. Ensure warehouses receive accurate documentation and container pickup information, and review offload reports and photos to identify and report cargo damage, overages, or shortages.

Requirements

Requires at least five years of experience in freight forwarding or an NVOCC consolidator environment, along with knowledge of customs regulations, Incoterms, and EManifest regulations. Candidates should have strong customer service, attention to detail, multitasking and adaptability skills, be bilingual in English and French, and be proficient with Microsoft Office and Teams.

Skills

Customer Service
Attention to Detail
Multitasking
Adaptability
Freight Forwarding
NVOCC Consolidation
Customs Regulations
Incoterms
EManifest Regulations
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
English
French

Benefits

Group Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Long-Term Disability Insurance
Critical Care Insurance
Health Spending Account
Wellness Account
Deferred Profit-Sharing Plan Matching

Visa sponsorship

Not detected in the job text

Keywords

Ocean Import
Freight Forwarding
NVOCC
Customer Satisfaction
Origin Offices
Agents
Vendors
EManifest
EManifest Acceptance
EDI Transmissions
Warehouse Coordination
Container Pickup Numbers
Coloads
OS&D Reports
Cargo Damage
Overages
Shortages
Customs Regulations
Incoterms
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
English
French

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