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Added 7 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Nelson, BC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 7 mins ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Mission Systems–Canada
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
We are currently hiring for a Junior Technical Infrastructure Analyst for our Calgary-based Desktop Support team. The successful candidate will be the primary IT support resource for the…
Added 7 mins ago
WC
Directs Store Delivery Associate
Walmart Canada
Flin Flon, MB
- Full-time
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Added 7 mins ago
CR
Warehouse and Maintenance Technician
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
Document repairs and maintain up-to-date equipment records in the inventory management system.
Added 7 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Swift Current, SK
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Thompson, MB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
KT
Operations Coordinator
K'en T'em Limited Partnership (KTLP)
Merritt, BC
- Full-time
…Resources office. This position provides broad operational support across multiple areas, including fleet coordination, equipment management, logistics, facilities, procurement, and safety…
Added 7 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Thompson, MB
- Full-time
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Added 7 mins ago
WC
OMNI Customer Fulfillment associate
Walmart Canada
Swift Current, SK
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Stettler, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 7 mins ago
R-
Fashion Associate (Part time) - Langley
RCL - Reitmans Canada Ltd/Ltée
Langley (District), BC · City of Langley, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 7 mins ago
WQ
Namur Intermediate School- Recreational Activities Technician, Temporary/ Technicienne ou Technicien en Loisir, temporaire - 30 Hours/heures
Western Quebec School Board
Namur, QC
- Contract
…potential of all our students by cultivating a strong corps of support, professional, teaching, and administrative excellence. We, therefore, encourage applications from Indigenous people,…
Added 7 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 7 mins ago
WC
(CAN) Directs Store Delivery Associate PT
Walmart Canada
Salmon Arm, BC
- Full-time
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.
Added 7 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bathurst, NB
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Vernon, BC
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 7 mins ago
BH
Sous Chef - Bluebird Restaurant
Banff Hospitality Collective
Banff, AB
- Full-time
Support the Chef de Cuisine in delivering high-quality food and exceptional guest experiences
Added 7 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Salmon Arm, BC
- Full-time
…a fast‑paced retail environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are stocked, displays are set, and the store is…
Added 7 mins ago
WC
Self Checkout Attendant
Walmart Canada
Vernon, BC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 7 mins ago
R-
Fashion Associate (Part time) - Langley
RCL - Reitmans Canada Ltd/Ltée
Langley (District), BC · City of Langley, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 7 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Trenton, ON
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 7 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Sault Ste. Marie, ON
- Full-time
Labels and places overstock merchandise in designated areas to support efficient inventory management.
Added 7 mins ago
EC
Education/Daycare Kitchen Assistant
Enoch Cree Nation
Enoch, AB
- Internship
School nutrition programs help support student well-being, energy, and readiness to learn. The Kitchen Assistant contributes to a positive food service environment by helping maintain…
Added 7 mins ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Port Hope, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

ShipTime

Technical Support Specialist

Oakville, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2-5 years experience in Technical Support related roles
Posting language: English
Posted: Oct 9, 2026

Original job description

Key Responsibilities:

Work closely with our Heroic Support team to investigate, troubleshoot, and resolve escalated technical issues.
Take ownership of support tickets from initial investigation through resolution, ensuring timely follow-up and clear communication.
Independently diagnose issues involving our platform, carrier connections, APIs, and eCommerce integrations.
Analyze application logs, API requests/responses, and system behaviour to identify root causes before escalating to Development when necessary.
Assist customers and developers through technical calls with API connections, plugins, and integrations.
Manage internal IT inventory, company devices, and equipment provisioning for employee onboarding and offboarding.
Provide general internal IT support, including hardware, software, and workstation troubleshooting.
Utilize GitHub, AI tools, and technical documentation to research issues, improve workflows, and collaborate with Development.
Create and maintain troubleshooting guides, technical documentation, and knowledge base articles.
Identify recurring issues and proactively recommend improvements to support processes and the customer experience.

Qualifications:

Strong technical troubleshooting and analytical skills, with a demonstrated ability to independently research and solve problems.
Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Experience supporting SaaS platforms, web applications, or other software-based products.
Familiarity with eCommerce platforms such as Shopify and WooCommerce.
Understanding of REST APIs, JSON, HTTP requests, and common integration issues.
Familiarity with GitHub and AI-powered tools such as ChatGPT, GitHub Copilot, or similar solutions.
General knowledge of computer hardware, operating systems, and IT troubleshooting.
Strong organizational skills, attention to detail, and the ability to manage competing priorities.
A proactive, accountable, and resourceful mindset, with the initiative to investigate unfamiliar issues and see them through to resolution.

Skills:

2-5 years experience in Technical Support related roles
Excellent English and French verbal and written communication skills
Experience with SQL, including querying and investigating database records.
Familiarity with Java, JavaScript, HTML/CSS, or other programming languages.
Experience with Postman, application logs, or API troubleshooting tools.
Experience with IT asset management, equipment provisioning, or employee onboarding/offboarding.
Experience with HubSpot, Zendesk, Freshdesk, or similar ticketing platforms.
Experience in shipping, logistics, or eCommerce technology.

What we offer:

We’re in this together - our success relies on working together as a team with other departments and we promote a highly supportive and respectful environment
FUN! - You’ll have the opportunity to work each day with fun, passionate individuals. Whether it’s a summer outing or friendly competitive contests there’s always a company event on-going.
Engage with customers and partners from across the country, spanning many industries.

Benefits:

Full benefits package (vision, dental, etc.)
Paid Vacation Time
Company Events
On-site parking

About the role

Job Type: Full-Time

Salary: $50,000-60,000 CAD/year

Remote Work: Hybrid

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist will troubleshoot and resolve escalated technical issues while managing internal IT inventory and equipment provisioning. They will also create technical documentation and collaborate with the development team to improve support processes.

Requirements

Candidates must have 2-5 years of experience in technical support and proficiency with REST APIs, SQL, and web technologies. Strong analytical, communication, and organizational skills are required to manage support tickets and provide internal IT assistance.

Skills

Technical troubleshooting
API integration
REST APIs
SQL
Java
JavaScript
HTML
CSS
GitHub
Postman
IT asset management
Customer service
SaaS support
eCommerce platforms
Troubleshooting
Analytical skills

Benefits

Vision insurance
Dental insurance
Paid vacation time
Company events
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
SaaS
Shopify
WooCommerce
REST APIs
JSON
HTTP
GitHub
ChatGPT
GitHub Copilot
SQL
Java
JavaScript
HTML
CSS
Postman
HubSpot
Zendesk
Freshdesk
IT Inventory
Troubleshooting
API
eCommerce
Logistics
Hardware
Software
Workstation
Database
Provisioning
Onboarding

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