Sales Consultant

About the job

CELI is hiring full-time and part-time Sales Consultants for our new Toronto store location.

Are you passionate about day-to-day operations, sales management, and customer service excellence? Do you inspire and engage your team? Then you may have the ideal skills to be part of our CELI team!

Responsibilities

• The Sales Consultant supports the achievement of sales targets by motivating and guiding the sales team.
• Ensure every customer receives exceptional service by providing product knowledge and resolving inquiries or complaints promptly.
• Assist in managing inventory levels, including restocking merchandise and conducting stock checks.
• Collaborate with the Store Manager to create visually appealing displays and maintain store layout.
• Maintain operational excellence by adhering to company policies and procedures.
• Help with administrative tasks such as scheduling, payroll processing, and preparing sales reports.
• Stay updated on industry trends, product features, and pricing to effectively assist customers and drive sales.
• Foster a positive and collaborative work environment among team members.
• Ensure adherence to company policies, procedures, and ethical standards always.
• Assist the Store Manager in providing comprehensive training, coaching, engaging in role-playing exercises, and actively supporting employees to develop their skills and achieve performance targets.
• 1 hour per week spent recruiting prospective talent.

What you'll bring

• 2+ years of retail sales experience, preferably in the fashion or jewellery industry.
• 2+ years in a management or supervisor role, demonstrating the ability to lead and inspire a team.
• A track record of delivering results in a sales-driven and/or highly measured environment.
• Ability to ensure the store is staffed appropriately by being proactive and building a pipeline of potential candidates.
• Experience in managing and coaching Brand Ambassadors to achieve individual and store targets, including career development and succession planning.
• Strong analytical skills to quickly summarize data and make objective decisions.
• Technology savvy
• Proven ability to successfully lead a product and customer centric sales environment
• Capable of handling difficult customer interactions and conversations
• Natural ability to develop relationships
• A creative mindset with the ability to contribute innovative ideas and solutions.

Benefits & Perks

• Store discount
• Bonus pay

Who We Are

CELI was born out of the vision to create a refined, contemporary, and celebratory fine-jewelry brand with the belief every moment is worth celebrating. Our dedication to quality and commitment to our collective future drives us to support local charities, allowing us to foster entrepreneurship, inspire dreams and leave a positive legacy in the communities we serve.

A Connection to Our Values

At CELI, we empower individuals to express their unique style and journey with confidence and authenticity. Committed to inclusivity, innovation, and community, we create a welcoming space where customers feel valued and inspired to celebrate their milestones, big and small. Focusing on things that make a meaningful difference in our work: creating opportunities for our people, for our business.