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AB
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- Full-time
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Shopify

Sr. Staff Technical Program Manager - Payments (Canada )

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

About The Role

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity - and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone. Before you apply, consider if you can:

Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion - and embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work

About The Role

Shopify's Technical Program Managers manage large-scale missions and programs to build the best product for our Merchants, enabling entrepreneurship and creating new value for the world. TPMs drive execution, capability and impact across the organization by keeping thousands of people focused, and moving as fast as possible so Shopify can achieve the impact of giants with the speed of a startup. We believe in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our teams.

As a TPM at Shopify, you will own and deliver programs spanning a broad portfolio that may include Trust (Security, Privacy, and IT), merchant-facing Products/Payments, and foundational areas like Infrastructure, Data, and Core Platforms.

Resourcefulness and curiosity are key. You'll need to quickly gather context across diverse domains, infrastructure, tooling, and safeguards to accelerate execution. By managing programs that cut across Payments, Trust, Product, and Platform missions, you'll play a pivotal role in transforming Shopify into a complete merchant platform and driving a powerful cycle of growth.

You might be great in this role if you have:

A proven track record and passion for managing complex, technical programs in domains such as Payments, Security, Infrastructure, Cloud Systems, Data, Product, etc.
Managed and delivered large-scale, x-org programs with a founders mindset
A commitment to understanding technical architecture and feasibility of tech solutions to drive software development deliverables and solutions
Successfully driven complex negotiations with diverse stakeholders to manage interdependent priorities
Excellent written and verbal communication skills for audiences at all levels and crafts, to provide visibility and transparency into program progress
Demonstrated leadership skills to influence stakeholders and gain buy-in and, bring teams together to drive progress forward
Are self-driven; You're proactive and able to navigate through ambiguity and complexity within a fast paced environment to bring clarity to stakeholders
Experience managing with highly effective program management tools and cadences

Qualifications

Drives significant advantage with deep use of AI tools: Pi, Cursor, Claude, ChatGPT, Perplexity etc.)
Extensive experience in engineering, product/technical program management, data analysis, or product development
A proven track record and passion for managing large, complex technical programs with measurable outcomes
Led cross-organizational initiatives with a founder's mindset
A commitment to understanding technical architecture and feasibility of tech solutions to drive software development deliverables and solutions
Successfully driven complex negotiations with diverse stakeholders to manage interdependent priorities
Excellent written and verbal communication skills to provide clear visibility into program progress for audiences at all levels
Demonstrated leadership abilities to influence stakeholders, gain buy-in, and unite teams to drive progress forward
Self-driven and proactive approach to navigate ambiguity and complexity within a fast paced environment to bring clarity to stakeholders
Expertise managing with highly effective program management tools and cadences
Ability to partner as a thought leader with leadership to shape strategy, define success metrics, and build alignment across organizations

Still interested? Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favor and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple roles.

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity - and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
Embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

Apply About employer

More about this job

Responsibilities

Lead and deliver large, complex technical programs across Payments, Trust, Product, and Platform teams, coordinating priorities and dependencies across the organization. Provide program visibility, align stakeholders, and partner with leadership to shape strategy, define success metrics, and drive measurable outcomes.

Requirements

Extensive experience in engineering, product or technical program management, data analysis, or product development, with a track record of delivering large-scale technical programs. Candidates should understand technical architecture and feasibility, influence stakeholders, negotiate interdependent priorities, communicate clearly, and navigate ambiguity; effective use of AI tools is also highlighted.

Skills

Technical Program Management
Payments
Program Delivery
Cross-Organizational Leadership
Technical Architecture
Software Development
Stakeholder Management
Negotiation
Written Communication
Verbal Communication
Strategic Planning
Data Analysis
Program Management Tools
Risk Management
Artificial Intelligence Tools
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Payments
Technical Program Management
Trust
Security
Privacy
Information Technology
Infrastructure
Cloud Systems
Data
Product Development
Technical Architecture
Software Development
Cross-Organizational Programs
Stakeholder Management
Program Management Tools
Program Cadences
Strategy
Success Metrics
Artificial Intelligence
Pi
Cursor
Claude
ChatGPT
Perplexity
Merchant Platform

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