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Shoppers Drug Mart

Front Desk Administrative Support

Mississauga, ON, Canada

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Applications open in a new tab.

Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.
Job type: Full-time
Experience: 4+ years’ experience working in an administrative capacity, supporting executives.
Posting language: English
Posted: Oct 21, 2026

Original job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Why is this role important:

Reporting to the Vice President, the Office Manager and Executive Assistant will assist in the support and execution of programs, presentations and initiatives that aid in the growth of the business. You will be responsible for the management and coordination of a wide variety of assignments and tasks for the team. As an excellent communicator, with strong negotiating and influencing skills, you will display professionalism and efficiency in representing the team, both internally and externally, to all partners.

What you'll do:

Responsible for managing the reception desk, such as greeting and directing all visitors, including vendors, clients, job candidates and customers. Ensures completion of paperwork, sign-in and security procedures.
Provide full administrative support to the Vice President and Senior Leadership team
Handle VP’s daily calendar including scheduling of meetings, appointments and booking all travel arrangements (local, national and international)
Provide a level of administrative support and coordination for Directors, Supervisors and Managers
Managing all incoming reception calls and emails and redirecting them to the appropriate departments as necessary
Performs a variety of routine office duties involving record and file maintenance, meeting/travel arrangements, planning and execution of on- or off-site meetings, processing expense reports, department and company event planning (e.g. off sites, team building, group meetings, holiday party)
Handles administrative activities, develops and organizes procedures, and uses considerable written and verbal communication skills to represent the department
Assists with overall management of the office including and not limited to ordering meals, supplies, mail, communicate repair and maintenance requests, forward and process invoices for payment and handle office vendor partnerships.
Follow up and act as a liaison with various individuals both internally and externally, at all levels of the organization.
Use professional judgment to screen, prioritize and determine actions for incoming calls and inquiries!
Functions autonomously, exercises discretion and judgement, and works independently on a variety of complex and diversified assignments and special projects.
Liaise with senior executives and executive assistants throughout the Company in a professional and confidential manner.
Organize and assist in the coordination of special events, meetings, training, etc.
Prepare and reconcile expense reports.
May provide support to executives or team members for general administrative needs such as presentation development.
Commitment to promoting a workplace of inclusiveness and belonging.

What you need:

4+ years’ experience working in an administrative capacity, supporting executives.
Excellent communication and organizational skills
Must be proficient in Outlook, Excel, Word and Power Point
Proficient with business and personal errands
Organized and able to move quickly within a fast-paced environment
Strong ability to prioritize multiple projects and manage time well
Exceptional interpersonal skills in order to effectively source information, obtain approvals and build relationships
Self-starter, proactive, and flexible
Knowledge of business, personal and social etiquette
Polished and professional disposition

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #COMMU #ON

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More about this job

Responsibilities

The role involves managing the reception desk, greeting visitors, and providing comprehensive administrative support to the Vice President and senior leadership team. Responsibilities include calendar management, travel coordination, expense reporting, and organizing company events.

Requirements

Candidates must have at least 4 years of experience in an administrative capacity supporting executives. Proficiency in Microsoft Office suite and strong organizational and communication skills are required.

Skills

Administrative support
Calendar management
Travel arrangements
Reception management
Communication
Organizational skills
Outlook
Excel
Word
PowerPoint
Expense reporting
Event planning
Professionalism
Time management
Interpersonal skills
Proactive

Benefits

Purchase discount program
Competitive pay
Online learning

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Executive Assistant
Office Management
Reception
Calendar Management
Travel Coordination
Expense Reports
Event Planning
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Vendor Management
Retail Industry
Communication
Organizational Skills
Professionalism
Time Management
Interpersonal Skills
Proactive
Inclusivity
Collaboration
Data Entry
File Maintenance
Scheduling
Customer Service
Business Etiquette
Workday
Retail
Health and Wellness

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