Front Store Manager
- Windsor, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description Shoppers Drug Mart is a leading Canadian pharmacy and retail organization that has been supporting community health and wellness for over 50 years. From a single Toronto pharmacy, the company has grown to more than 1,200 locations across Canada, becoming a trusted part of daily life for customers of all ages. Shoppers Drug Mart combines professional expertise with personalized service to meet a wide range of health, beauty, and everyday needs. The company’s success is rooted in a commitment to customer satisfaction and the dedication of team members who focus on delivering excellent service one customer at a time.
Role Description The Front Store Manager is a full-time, on-site role based in Windsor, ON, responsible for overseeing daily operations of the front store area. This role includes managing staff scheduling, coaching and performance, ensuring shelves are stocked and displays are merchandised to company standards, and maintaining a clean, safe, and welcoming environment. The Front Store Manager monitors sales, implements promotional activities, and manages inventory, including ordering and loss prevention. Day-to-day responsibilities also include resolving customer concerns, supporting exceptional customer service, and collaborating with pharmacy and corporate teams to meet store performance goals.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction and Customer Service.
- Effective interpersonal and Communication skills for working with customers, team members, and leadership.
- Experience in Store Management, including supervising staff and overseeing daily retail operations.
- Knowledge of Retail Loss Prevention practices to protect inventory and support a secure store environment.
- Previous retail management or supervisory experience, preferably in pharmacy, grocery, or similar environments.
- Ability to lead by example, motivate a diverse team, and handle conflict resolution calmly and fairly.
- Strong organizational, time-management, and basic computer skills, including POS and inventory systems.
- Availability for flexible shifts, including days, evenings, weekends, and holidays as required.
APPLY WITH THE LINK PROVIDED BELOW:
https://olivia.paradox.ai/co/LoblawCompaniesLimited/Job?job_id=R2000723359_1&posting_type=1
More about this job
Responsibilities
Oversee daily front-store operations, including staff scheduling and performance, merchandising, inventory ordering, loss prevention, and maintaining a clean and safe store. Monitor sales and promotions, resolve customer concerns, and collaborate with pharmacy and corporate teams to meet store performance goals.
Requirements
Previous retail management or supervisory experience is preferred, ideally in pharmacy, grocery, or a similar environment. Candidates should have strong customer service, communication, leadership, organization, conflict-resolution, and basic computer skills, and be available for flexible shifts including evenings, weekends, and holidays.
Skills
- Customer Satisfaction
- Customer Service
- Communication
- Interpersonal Skills
- Store Management
- Staff Supervision
- Staff Scheduling
- Coaching
- Performance Management
- Retail Loss Prevention
- Inventory Management
- Merchandising
- Conflict Resolution
- Organization
- Time Management
- POS and Inventory Systems
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
Keywords
- Retail
- Pharmacy
- Front Store Operations
- Store Management
- Staff Scheduling
- Staff Coaching
- Performance Management
- Customer Satisfaction
- Customer Service
- Merchandising
- Sales Monitoring
- Promotional Activities
- Inventory Management
- Ordering
- Loss Prevention
- Conflict Resolution
- POS Systems
- Inventory Systems
- Store Safety
- Team Leadership