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Front Store Manager, Salaried Full Time

  • Regina, SK, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
Previous retail management experience for a minimum of 5 years
Posting language
English
Posted

Original job description

Front Store Manager, Salaried Full Time

Location:

5060 4Th Avenue, Regina, Saskatchewan, S4T 0J6At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY:

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

  • Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom

  • Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

  • Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

  • Complies with Human Resources Standards

  • Hires and/or supports hiring for all departments, excluding Pharmacy

  • Maintains wage administration within SLPH guidelines

  • Conducts probationary reviews for new hires and annual staff performance reviews

  • Manages staff performance through ongoing coaching, action planning, and follow-up

  • Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

FINANCE:

  • Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
  • Meets period, quarterly and annual targets

  • Sets individual goals for departments to motivate employees and ensures goals are met

  • Develops and executes strategies to improve business efficiency at the store

QUALIFICATIONS:

  • Planning, Judgement and Decision Making

  • Planning and preparation for Inventory Management

  • Use judgment and decision making skills to control expenses

  • Provides effective leadership and ongoing mentorship and ensures development of all staff

  • Efficient time management skills

  • Able to prioritize activities quickly in response to changing initiatives

  • Effective organization and planning skills

EXPERIENCE:

  • Previous retail management experience for a minimum of 5 years

  • Demonstrated ability to drive the business, lead by example and support corporate programs

  • Works effectively with management team

  • Superior interpersonal, coaching and communication skills

  • Strong business and financial acumen

  • Strong relationship builder with key internal and external agencies

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Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.  Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full timeType of Role:

RegularShoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

#EN

  • #FS #SDMR #SK
More about this job

Responsibilities

Manage the overall performance and daily operations of the Front Store, including customer service, store standards, staffing, scheduling, and inventory planning. Lead and develop staff, monitor financial performance, meet business targets, and implement strategies to improve store efficiency and profitability.

Requirements

Requires at least five years of retail management experience, with demonstrated ability to lead teams, drive business results, and support corporate programs. Candidates should have strong financial and business acumen, effective planning and decision-making skills, and excellent interpersonal, coaching, and communication abilities.

Skills

  • Retail Management
  • Leadership
  • Customer Service
  • Labour Scheduling
  • Workforce Management
  • Inventory Management
  • Financial Analysis
  • Expense Control
  • Performance Management
  • Coaching and Mentoring
  • Communication
  • Interpersonal Skills
  • Time Management
  • Organization and Planning
  • Business Acumen
  • Decision-Making

Benefits

  • Purchase Discount Program
  • Competitive Pay
  • Online Learning

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Human Resources
  • Finance & Accounting
  • Customer Service & Support

Keywords

  • Front Store Management
  • Retail Operations
  • Customer Service
  • Store Standards
  • Labour Scheduling
  • Workforce Management
  • Labour Productivity
  • Staffing
  • Human Resources
  • Hiring
  • Wage Administration
  • Performance Reviews
  • Employee Coaching
  • Employee Engagement
  • Core Values
  • Financial Reports
  • Financial Targets
  • Expense Control
  • Inventory Management
  • Business Efficiency
  • Profitability
  • Corporate Programs
  • Retail Management
  • Customer Experience

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