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Shoppers Drug Mart

Front Store Manager, Salaried Full Time Day Greenlight Requisition

Brampton, ON, Canada

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Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$58,000.00 - $69,500.00 / 58.000,00$ - 69.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.
Job type: Full-time
Experience: Previous retail management experience for a minimum of 5 years
Posting language: English
Posted: Oct 29, 2026

Original job description

Location:

34 A Avondale Blvd, Brampton, Ontario, L6T 1H3

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY:

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

Complies with Human Resources Standards
Hires and/or supports hiring for all departments, excluding Pharmacy
Maintains wage administration within SLPH guidelines
Conducts probationary reviews for new hires and annual staff performance reviews
Manages staff performance through ongoing coaching, action planning, and follow-up
Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

FINANCE:

Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
Meets period, quarterly and annual targets
Sets individual goals for departments to motivate employees and ensures goals are met
Develops and executes strategies to improve business efficiency at the store

QUALIFICATIONS:

Planning, Judgement and Decision Making
Planning and preparation for Inventory Management
Use judgment and decision making skills to control expenses
Provides effective leadership and ongoing mentorship and ensures development of all staff
Efficient time management skills
Able to prioritize activities quickly in response to changing initiatives
Effective organization and planning skills

EXPERIENCE:

Previous retail management experience for a minimum of 5 years
Demonstrated ability to drive the business, lead by example and support corporate programs
Works effectively with management team
Superior interpersonal, coaching and communication skills
Strong business and financial acumen
Strong relationship builder with key internal and external agencies

J2WRTL J2WFSM

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$58,000.00 - $69,500.00 / 58.000,00$ - 69.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#FS #SDMR #ON

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More about this job

Responsibilities

The Front Store Manager is responsible for managing the overall performance of the store, including operations, human resources, and financial targets. They lead staff to provide excellent customer service while ensuring store standards and productivity goals are met.

Requirements

Candidates must have a minimum of 5 years of retail management experience and strong leadership skills. The role requires proficiency in financial analysis, staff coaching, and effective organizational planning.

Skills

Retail management
Staff scheduling
Financial reporting
Customer service
Performance management
Inventory management
Coaching
Communication
Leadership
Business acumen
Relationship building
Time management
Decision making
Organization
Planning

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Front Store
Operations
Human Resources
Financial Reporting
Work Force Management
Staff Scheduling
Performance Reviews
Inventory Management
Customer Experience
Profitability
Coaching
Mentorship
Business Acumen
Communication
Leadership
Retail
Management
Store Standards
Recruitment

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