Job Title

Company Description Shoppers Drug Mart is a leading Canadian pharmacy and retail organization with over 1,200 stores nationwide, built on professional expertise and personalized customer service. Originating as a single Toronto pharmacy, it has grown into a trusted healthcare destination serving communities across the country. The company emphasizes individual customer satisfaction and believes success is achieved one customer at a time. Team members are valued for their commitment to care, service, and integrity, making Shoppers Drug Mart a strong choice for those seeking a meaningful career in retail health. Applicants can expect a collaborative environment focused on supporting the health and well-being of Canadians.

Role Description This full-time, on-site role in Edmonton, AB involves providing friendly, knowledgeable service to customers while supporting daily store operations. Responsibilities may include assisting with product inquiries, processing transactions, maintaining a clean and organized store environment, and helping with merchandising and inventory tasks. The role collaborates closely with colleagues to ensure customers receive prompt, respectful service and accurate information related to health, wellness, and retail products. The position also requires adherence to company policies, regulatory standards, and safety procedures, as well as participation in training to stay current on products, promotions, and best practices.

Qualifications

• Customer service and communication skills, with the ability to engage respectfully and effectively with diverse customers and team members.
• Retail operations and cash handling skills, including point-of-sale use, merchandising support, and basic inventory awareness.
• Organizational and time management skills to handle multiple tasks, prioritize workload, and maintain a tidy, safe work environment.
• Problem-solving and attention to detail, ensuring accuracy in transactions, product information, and store procedures.
• Ability to stand for extended periods, perform light to moderate physical tasks, and follow health and safety guidelines.
• Willingness to work a flexible schedule, including evenings and weekends, based on store needs.
• Previous retail, pharmacy, or customer-facing experience is an asset.
• High school diploma or equivalent preferred; additional training or certification in retail, customer service, or healthcare is an advantage.