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Added 5 mins ago
FB
Fleet Lead
Forbes Bros. Group of Companies
Toronto, ON
- Full-time
Schedule: Monday to Friday, with occasional overtime and weekend work based on project requirements.
Added 5 mins ago
FB
Fleet Lead
Forbes Bros. Group of Companies
London, ON
- Full-time
Schedule: Monday to Friday, with occasional overtime and weekend work based on project requirements.
Added 5 mins ago
FB
Fleet Lead
Forbes Bros. Group of Companies
Cambridge, ON
- Full-time
Schedule: Monday to Friday, with occasional overtime and weekend work based on project requirements.
Added 5 mins ago
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Fleet Lead
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Added 5 mins ago
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Victoria, BC
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Proven experience in project management within a large, complex institution is an asset
Added 5 mins ago
TU
Global Engagement Associate Advisor
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Vancouver, BC
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Added 5 mins ago
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- Full-time
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Sales Director/Directeur des ventes
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Quebec, QC · Greater Quebec City Metropolitan Area
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…This position will report directly to the Production Planning…
Added 22 mins ago
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Interior Health Authority
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- Full-time
…strategic initiatives across the portfolio. The Lead provides project management support to the Director to facilitate the achievement of the mission, goals, and objectives of Interior…
Added 22 mins ago
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Lead, Indigenous Chronic Disease Prevention
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Toronto, ON
- Full-time
The Indigenous Chronic Disease Prevention Lead works as a member of the Indigenous Health Unit. Working with the Director and Manager, this position is responsible for developing and…
Added 50 mins ago
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Fleet Lead
Forbes Bros. Group of Companies
Chatham-Kent, ON · Chatham, ON
- Full-time
Schedule: Monday to Friday, with occasional overtime and weekend work based on project requirements.
Added 50 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
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- Full-time
…You’ll provide advice covering solvency, economic capital, risk management, mergers and acquisitions, company restructuring, financial modelling, new legislation, and the efficiency of…
Added 50 mins ago
VA
Senior Accountant, Finance Systems & Operations Lead
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Vancouver, BC
- Full-time
…Finance Department, and awareness of the strategic importance of project execution. This role performs all other duties related to the position as assigned by the Director carrying out the…
Added 54 mins ago
FA
Analyst, Real Estate Investments
Fengate Asset Management
Toronto, ON
- Full-time
Fengate Asset Management is a leading alternative investment manager focused on infrastructure, private equity, and real estate strategies. Founded in 1974 in Hamilton, Ontario, and with…
Added 54 mins ago
C
Team Lead, Customer Success Management
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Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Reporting to the Director of Customer Success Management, you will provide leadership, mentorship and assistance to day-to-day operations of Clio’s growing team of global Customer Success…
Added 1 hour ago
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Principal Technical Consultant, Google Cloud (GCP)
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- Full-time
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Added 1 hour ago
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Account Director
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- $100,000 to $125,000 CAD / year
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The Account Director is a hands-on position providing leadership and management to the Experiential Team. In addition, the Account Director will be responsible for a portfolio of…
Added 1 hour ago
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Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 1 hour ago
Director, Hydrogen Hub Operations
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Burnaby, BC
The Director, Hydrogen Hub Operations is responsible for the Hydrogen Hub Core Facility financial and administrative management, facilities operations, business development, marketing, and…
Added 1 hour ago
J
Risk Analyst, Transit/Rail
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- $90,000 to $135,000 USD / year
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Support the Program Risk Director and project leadership in maintaining compliance with contractual and organizational risk management requirements.
Added 1 hour ago
UO
Global Engagement Associate Advisor
University of British Columbia
Vancouver, BC · UBCV | UBC Life Building (LIFE)
- $5,692.25 to $8,179.5 CAD / month
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Added 2 hours ago
SL
Director Application, Data & Integration
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- Full-time
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Added 2 hours ago
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Sr. Director, Global Revenue Management
''
Toronto, ON
- Full-time
Position Title: Sr. Director, Global Revenue Management
Added 2 hours ago
DU
Research Associate (Designated Position)
Dalhousie University
Halifax, NS
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Research Project Black Studies Research Institute (in STEMM)

Shoppers Drug Mart

Manager, Acquisition Operations

Toronto, ON, Canada

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Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.
Job type: Full-time
Experience: Minimum 5-7 years of progressive experience in operations management, project management, or integration roles within the retail, pharmacy, or healthcare sectors.
Posting language: English
Posted: Sep 25, 2026

Original job description

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Job Summary

The Manager, Acquisition Operations plays a pivotal role in the successful execution and post-acquisition integration of strategic pharmacy acquisitions at Shoppers Drug Mart. Reporting to the Senior Director, Acquisitions & Business Development, this role is responsible for the hands-on management of operational integration plans, ensuring seamless transitions for acquired pharmacies into the Shoppers Drug Mart network. The incumbent will work closely with cross-functional teams including Real Estate, Finance, Legal, IT, Pharmacy Operations, and Human Resources to develop, implement, and optimize integration processes, controls, and post-deal performance tracking. This role is critical for ensuring that the strategic value of each acquisition is realized through efficient operational alignment and effective change management.

Job Overview & Responsibilities

The Manager, Acquisitions (Operations & Integration) will Lead Operational Integration, Cross-Functional Coordination, Process Optimization & Development. Support Post-Deal Performance Monitoring, Due Diligence, Transition & Onboarding Support, Tool Development & Maintenance, Problem Solving & Mitigation, Reporting & Communication, Coaching & Mentoring.

Directly manage and execute the operational integration plans for newly acquired pharmacies, focusing on critical areas such as systems conversion, inventory management, supply chain alignment, and process standardization.
Act as a central point of contact and coordinator for all operational integration activities, collaborating closely with Pharmacy Operations, IT, Finance, Real Estate, Legal, and HR to align on timelines, deliverables, and resource allocation.
Proactively identify, prioritize, develop, and implement process improvements for the onboarding and integration of acquired stores, ensuring efficiency, consistency, and adherence to best practices.
Prepare detailed analysis and reports on the operational and financial performance of integrated acquisitions, tracking key metrics, identifying variances, and providing actionable insights and recommendations to operations leadership.
Participate in due diligence reviews with a specific focus on identifying operational risks, integration complexities, and potential synergies. Provide detailed information and analysis on operational capabilities, systems, and potential challenges of target pharmacies.
Provide direct, hands-on support during the initial weeks of acquisition transitions, ensuring smooth conversion of pharmacy systems, operational processes, and staff onboarding from an operational perspective.
Develop, maintain, and continuously improve operational tools, templates, and checklists used throughout the acquisition and integration lifecycle.
Address and resolve operational challenges that arise during the integration phase, developing mitigation strategies to minimize disruption and ensure continuity of business.
Prepare clear and concise updates, dashboards, and presentations on integration progress, operational performance, and key learnings for various internal stakeholders, including operations leadership.
Provide guidance, coaching, and support to field acquisition colleagues and other team members on operational integration best practices.

Qualifications

University degree in Business Administration, Operations Management, Healthcare Management, Pharmacy, or a related field.
Minimum 5-7 years of progressive experience in operations management, project management, or integration roles within the retail, pharmacy, or healthcare sectors.
Demonstrated hands-on experience in managing complex operational transitions or integrations, preferably involving multiple locations or systems.
Experience in a role that required significant cross-functional collaboration and stakeholder management.

Skills & Competencies:

Strong understanding of retail pharmacy operations, including systems, workflows, inventory, and regulatory requirements.
Proven ability to manage multiple projects simultaneously, with strong organizational skills, attention to detail, and a track record of meeting deadlines.
PMP certification is an asset. Ability to analyze complex operational data, identify trends, and translate insights into actionable recommendations.
Proactive and resourceful problem-solver with the ability to navigate ambiguity and resolve operational challenges effectively.
Excellent verbal and written communication skills, with the ability to articulate complex operational concepts clearly to diverse audiences.
Ability to build strong relationships and influence outcomes in a matrixed environment, working effectively with diverse teams and personalities.
Comfortable working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and demands.
Advanced computer skills in MS Office (Excel, Word, PowerPoint, Teams, SharePoint, Outlook, etc.).
Ability to travel as needed to support acquisition and integration activities, approximately 10%- 30% .

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #SDM #ON

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More about this job

Responsibilities

The Manager, Acquisition Operations leads the operational integration of newly acquired pharmacies into the Shoppers Drug Mart network. This role coordinates cross-functional teams to ensure seamless transitions, process standardization, and post-deal performance tracking.

Requirements

Candidates must possess a university degree and 5-7 years of progressive experience in operations or project management within retail or healthcare. Strong skills in pharmacy operations, stakeholder management, and data analysis are required to navigate complex integration projects.

Skills

Operations management
Project management
Integration management
Retail pharmacy operations
Cross-functional collaboration
Stakeholder management
Process optimization
Data analysis
Change management
Inventory management
Supply chain alignment
Due diligence
Problem solving
Reporting
Coaching
Mentoring

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

Visa sponsorship

Not detected in the job text

Keywords

Acquisition Operations
Pharmacy
Retail
Integration
Project Management
Operations Management
Due Diligence
Supply Chain
Inventory Management
Process Improvement
Performance Tracking
Change Management
Stakeholder Management
PMP
MS Office
Excel
Data Analysis
Healthcare Management
Business Administration
Strategic Planning

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