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Shoppers Drug Mart

Pharmacist

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

Pharmacy and Customer Service

Acknowledge all customers approaching the Pharmacy
Practice within federal/provincial, regulatory/legal requirements
Ensure all privacy requirements are met, including customer confidentiality and consent management
Provide counselling on prescriptions, over the counter/behind the counter products
Practice to full extent of expanded scope with Professional Services, within your capability
Be clearly identifiable to the public
Ensure accuracy and appropriateness of all prescriptions dispensed
Communicate with other health care professionals within the circle of care to provide customer care
Maintain all records required in accordance with legislation, standards of practice, and policy

Workflow and Inventory Management:

Control access to the dispensary with respect to inventory and patient confidentiality
Review and maintain Workflow Queues on a daily basis
Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
Review of stock to identify expired inventory
Oversight of current stock levels and medication orders from wholesaler
Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies

Operations:

Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
Involvement with financial reports as appropriate
Read and action store communications on in-store web
File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications:

Independent thinking and decision making - makes decisions when dealing with issues or problems
Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
Proven ability to drive and build the business, lead by example and support enterprise programs
Commitment to providing exceptional customer service
Superior customer relations skills and a strong sense of professionalism
Strong problem-solving skills including experience formulating and executing action plans
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
Complete mandatory training and voluntary continuing education workshops, as needed

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Apply About employer

More about this job

Responsibilities

Manage pharmacy operations while on duty, including dispensing prescriptions, counselling customers and healthcare providers, and providing professional services within the pharmacist’s scope. Maintain accurate records, oversee workflow and inventory, ensure regulatory and privacy compliance, and support store operations and pharmacy colleagues.

Requirements

The role calls for strong customer relations and professionalism, independent decision-making, problem-solving, and the ability to plan, delegate, and coach pharmacy colleagues. Pharmacy systems knowledge is an asset, and the pharmacist must follow health and safety procedures and complete mandatory training and continuing education as needed.

Skills

Prescription Dispensing
Medication Counselling
Customer Service
Pharmacy Operations
Regulatory Compliance
Privacy And Confidentiality
Inventory Management
Workflow Management
Decision-Making
Planning And Delegation
Coaching
Business Development
Problem-Solving
Pharmacy Systems
Health And Safety

Benefits

Purchase Discount Program
Flexible And Varied Schedules
Competitive Pay
Online Learning

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy
Prescription Dispensing
Medication Counselling
Over-The-Counter Products
Professional Services
Customer Care
Healthcare Providers
Privacy Requirements
Customer Confidentiality
Consent Management
Regulatory Compliance
Dispensary
Workflow Queues
Inventory Management
Medication Orders
Controlled Drugs And Substances Act
Health Canada
Standard Operating Procedures
Pharmacy Systems
Incident Reporting
Health And Safety
Continuing Education
Retail

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