Pharmacy Assistant

Company Description Shoppers Drug Mart is a leading Canadian pharmacy retailer with over 1,200 stores across the country, built on a strong foundation of professional expertise and personal service. Originating as a single pharmacy in Toronto, the company has grown into a trusted healthcare destination for Canadians of all ages. Team members are encouraged to provide personalized care, focusing on one customer at a time to ensure satisfaction and loyalty. The organization values commitment, integrity, and community presence, making it an appealing workplace for individuals who want to support the health and well-being of Canadians.
Role Description The Pharmacy Assistant at Shoppers Drug Mart in Vancouver, BC is a part-time, on-site role supporting the pharmacy team in delivering safe, accurate, and efficient service. Day-to-day responsibilities include assisting with prescription processing, preparing medications for dispensing under the supervision of a pharmacist, and maintaining organized and accurate patient records. The role also involves managing pharmacy inventory, stocking shelves, checking expiry dates, and ensuring a clean, orderly workspace. The Pharmacy Assistant responds to customer inquiries at the pharmacy counter and by phone, provides courteous and knowledgeable service, and follows store procedures and regulatory guidelines. Collaboration with pharmacists, pharmacy technicians, and front-store staff is essential to maintain smooth pharmacy operations and a positive customer experience.
Qualifications

• Candidates should possess skills in prescription handling and basic pharmacy operations.
• Candidates should possess strong customer service skills and the ability to interact professionally with diverse clients.
• Candidates should possess effective phone etiquette skills for managing inquiries and coordinating with healthcare providers.
• Candidates should possess inventory management skills, including stock rotation, ordering, and record-keeping.
• Additional beneficial qualifications include attention to detail, ability to work in a fast-paced environment, reliability, and strong organizational skills.
• Completion of a pharmacy assistant program or relevant healthcare training, and prior experience in a pharmacy or retail healthcare setting, are considered assets.
• Ability to stand for extended periods and lift moderate weights, and willingness to work evenings and weekends as needed.