Pharmacy Assistant

Company Description Shoppers Drug Mart is a leading Canadian pharmacy retailer built on professional expertise and personalized service, serving communities for over 50 years. What began as a single pharmacy in Toronto has grown into more than 1,200 stores nationwide, becoming a trusted part of everyday life for people of all ages. The company remains committed to its core values, focusing on individual customer satisfaction as the foundation of its success. Team members are encouraged to deliver care and service one customer at a time, contributing to a supportive and community-oriented work environment.

Role Description The Pharmacy Assistant role at Shoppers Drug Mart in Calgary, AB is a full-time, on-site position supporting the daily operations of the pharmacy. Responsibilities include assisting with prescription preparation and processing under the supervision of a licensed pharmacist, maintaining accurate patient and medication records, and managing inventory, including receiving, stocking, and organizing pharmaceutical products. The Pharmacy Assistant will greet and assist customers, handle transactions, answer basic questions about pharmacy services, and refer clinical inquiries to the pharmacist as appropriate. The role also involves answering phone calls using professional etiquette, coordinating with healthcare providers when required, and ensuring the pharmacy area is clean, safe, and compliant with company policies and regulatory standards.

Qualifications

• Candidates should possess skills related to prescription processing and working in a pharmacy environment.
• Candidates should possess strong customer service and professional phone etiquette skills.
• Candidates should possess inventory management skills, including organizing, tracking, and replenishing stock.
• Previous experience as a pharmacy assistant, pharmacy technician, or in a healthcare setting is an asset.
• Ability to follow detailed instructions, maintain accuracy, and handle confidential information responsibly.
• Strong communication skills, attention to detail, and the ability to work effectively in a fast-paced team environment.
• Basic computer literacy and familiarity with pharmacy or point-of-sale software are beneficial.
• Completion of a pharmacy assistant/technician program or equivalent training is an asset, along with eligibility to meet any provincial regulatory requirements.