Pharmacy Manager

Company Description Shoppers Drug Mart is a leading Canadian pharmacy retailer, built on professional expertise and a strong commitment to personal service. From a single Toronto pharmacy, the organization has grown to more than 1,200 stores nationwide over the past 50 years. The company plays a key role in supporting the health and well-being of Canadians of all ages. Shoppers Drug Mart remains focused on delivering individual customer satisfaction and high-quality health care services. Team members are encouraged to build trusted relationships with customers, one interaction at a time.

Role Description The Pharmacy Manager is responsible for overseeing daily pharmacy operations in an on-site, full-time role located in Airdrie, AB. This includes managing prescription dispensing, ensuring compliance with regulatory and company standards, and providing clinical services such as medication reviews and immunizations. The role involves supervising and coaching pharmacy team members, including pharmacy technicians, to maintain high standards of accuracy, safety, and customer care. The Pharmacy Manager collaborates with store leadership to support business objectives, optimize workflow, and maintain inventory control. The role also requires building strong relationships with patients, prescribers, and community partners while promoting professional, patient-centered service.

Qualifications

• Demonstrated experience in Pharmacy, Pharmacy Practice, and prescription management, with strong knowledge of relevant regulations and standards.
• Ability to effectively oversee and support Pharmacy Technicians and other pharmacy staff in a collaborative team environment.
• Competence in providing Immunization services and other clinical pharmacy services in accordance with provincial guidelines.
• Licensed Pharmacist in good standing with the Alberta College of Pharmacy (or eligibility for licensure).
• Strong communication, interpersonal, and customer service skills, with a focus on patient safety and confidentiality.
• Proven organizational, leadership, and problem-solving abilities in a fast-paced retail pharmacy setting.
• Comfort with pharmacy management systems, dispensing software, and basic office technology.
• Previous experience as a pharmacy supervisor or manager in community pharmacy is an asset.