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Shoppers Drug Mart

Senior Analyst, Business Intelligence

Mississauga, ON, Canada

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Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Minimum 2-3 years of experience preferably in a pharmaceutical industry
Posting language: English
Posted: Oct 29, 2026

Original job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Job Description

Nature and Scope:

The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and insights that guide effective business decision making. They will work with key stakeholders within the BII team and within the program management and operations teams to understand requirements and develop data-driven solutions.

What you will do:

Act as a conduit between client partners, SHN program management and operations teams, and the BII team to effectively understand and translate business and/or operational requirements into data-driven solutions and outputs.

Recommend and facilitate the development of specific data solutions, both as ad-hoc requests/support and for ongoing scheduled outputs

Adhere to best practices for testing and deploying aligned-on solutions

Validate outputs, analyze trends, identify opportunities and weaknesses for end users

Maintain business requirements, functional requirements and technical specification documentation for all outputs to ensure easy usability, referencing, and knowledge transfer

Assess impact to existing solutions/outputs due to proposed operational and system process changes

What you will need:

Minimum 2-3 years of experience preferably in a pharmaceutical industry

Post-secondary education equivalent to a university degree in a numerate or analytical discipline such as Analytics, Mathematics, Computer Science, or Engineering.

Strong knowledge and understanding of relational databases and querying ability using SQL is a key skill

Familiarity with CRM platforms (eg. SalesForce) is a strong asset

Experience with Business Intelligence Platforms (eg. PowerBI) is a strong asset

Effective organizational and communication skills

Well-developed analytical and problem-solving skills

Must be able to manage time effectively through flexibility & prioritization in an environment of fast-paced change and ambiguity

This role requires you to work from the SHN office (Tech Ave) a minimum of four days a week (one day allowed to work remote).

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #ON

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More about this job

Responsibilities

The Senior Analyst will act as a bridge between business stakeholders and the BI team to translate operational requirements into data-driven solutions. They are responsible for developing, testing, and maintaining data outputs while analyzing trends to support effective business decision-making.

Requirements

Candidates must have 2-3 years of experience, preferably in the pharmaceutical industry, and a university degree in an analytical discipline. Strong technical proficiency in SQL and experience with BI platforms like PowerBI or CRM systems like Salesforce are required.

Skills

Business Intelligence
SQL
Data Analysis
PowerBI
SalesForce
CRM
Relational Databases
Data Visualization
Problem-solving
Communication
Requirements gathering
Technical documentation
Trend analysis
Stakeholder management

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

Visa sponsorship

Not detected in the job text

Keywords

Business Intelligence
SQL
Data Analysis
PowerBI
SalesForce
CRM
Pharmaceutical
Data-driven solutions
Relational databases
Reporting
Analytics
Mathematics
Computer Science
Engineering
Stakeholder management
Technical documentation
Trend analysis
Retail
Health and wellness

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