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Added 17 hours ago
CF
Senior Analyst, Accounting
CI Financial
Toronto, ON
- Full-time
Reporting to the VP, Finance, we are seeking a Senior Analyst, Accounting. In this role, you will play a critical part in overseeing all corporate banking relationships for the Canadian…
Added 21 hours ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 21 hours ago
K
Technical Analyst
Kyndryl
Victoria, BC · Regina, SK
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
Added 21 hours ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
Added 22 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 23 hours ago
W
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Added 23 hours ago
VB
Director of Financial Planning and Analysis
Vaco by Highspring
Toronto, ON
- $160,000 to $180,000 CAD / year
- Full-time
Ownership of Adaptive Planning (Workday Planning tool)
Added 1 day ago
CO
Senior Financial Analyst
City of Niagara Falls
ON · Niagara, ON
- $85,492 to $106,866 CAD / year
- Contract
Under the direction of the Supervisor of Financial Reporting and Analysis, the Senior Financial Analyst is accountable to provide financial support for budgeting, financial reporting,…
Added 1 day ago
BP
HR & Pay Systems Analyst
Bruce Power
Bruce Power
- Full-time
…Resources division is seeking top talent for HR and Pay Systems Analyst opportunities and to establish a talent pipeline for future roles across the site. Opportunities may not be tied to a…
Added 1 day ago
BR
Senior Business Analyst, HR Applications (Workday)
Brookfield Renewable
Gatineau, QC
- Full-time
…seeking an experienced and highly motivated Senior Business Analyst, HR Applications (Workday) to join our team. The Senior Business Analyst will play a key role in the implementation,…
Added 1 day ago
BP
HR & Pay Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
…Resources division is seeking top talent for HR and Pay Systems Analyst opportunities and to establish a talent pipeline for future roles across the site. Opportunities may not be tied to a…
Added 1 day ago
TC
Temporary Senior Financial Analyst - Asset Management and Financial Planning
The Corporation of the Town of Ajax
Ajax, ON · Town Hall
- Full-time
…Management in the Operations Department, the Senior Financial Analyst (Asset Management and Financial Planning) will oversee the financial planning aspects of the Town's corporate Asset…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
Peri-Operative Services at SickKids is looking for an Intermediate Financial Analyst, to join the Physician Billing Operations team. Reporting to the Senior Manager, POS Business…
Added 1 day ago
AS
Sr Analyst, IT Vendor Management - P4
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Location: Mississauga, Ontario, Canada | Job Grade: P4 – Senior Sourcing Analyst | Employment Type: Contract to hire
Added 1 day ago
AS
Analyst, IT Vendor Management - P3
Apex Systems
Toronto, ON
- $75 to $85 USD / hour
- Full-time
Location: Mississauga, Ontario, Canada | Job Grade: P3 – Sourcing Analyst | Employment Type: C2H
Added 1 day ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
CSA Group has an immediate opportunity for a Senior Workday Analyst, HCM & Financials to be responsible for the configuration, integrity, security, and continuous improvement of CSA Group's…
Added 1 day ago
PH
Senior Financial Analyst - Paramed
ParaMed Home Health Care
Markham, ON
- Full-time
Reporting to FP&A Director, the Senior Financial Analyst will be responsible for processing and analyzing of financial data, driving financial performance and supporting budgeting and…
Added 1 day ago
CI
Senior Analyst, Procurement
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Senior Analyst, Procurement - Vendor Management & Insights, you will help strengthen CPP Investments’ strategic vendor management and commercial advisory capabilities.
Added 1 day ago
E
Senior Financial Analyst - Paramed
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to FP&A Director, the Senior Financial Analyst will be responsible for processing and analyzing of financial data, driving financial performance and supporting budgeting and…
Added 1 day ago
J(
Program Analyst
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
Johnson Service Group (JSG) is currently looking for a Program Analyst with experience in program and project coordination, project controls, financial management, document management,…
Added 1 day ago
HB
Corporate Technology Project Manager / Business Analyst | Montreal | Hybrid | Up to $200k CAD+ Bonus
Hunter Bond
Montreal, QC
- Full-time
A leading Montreal-based trading firm is looking for a talented Corporate Technology Project Manager / Business Analyst to join its growing technology team.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
FB
Business Analyst
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
Join Fairstone as a Business Analyst and be part of our talented and growing team!
Added 1 day ago
R
Program Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Program Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…

Shoppers Drug Mart

Specialist, Virtual Card Services

Mississauga, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Pay: Hiring Range / Échelle salariale à l’embauche :$52,000.00 - $71,500.00 / 52.000,00$ - 71.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.
Job type: Full-time
Experience: A minimum of 2-5 years of relevant work experience
Posting language: English
Posted: Sep 22, 2026

Original job description

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Basic Function The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost medications for retail pharmacies. The Business Analyst is responsible for ensuring coordination and maintenance of set-up, activation and termination of policies for financial assistance programs, data management and acts as a coordinator for various projects. You will work closely with the program management team to deliver exceptional client management and business objectives. You must be keen to apply your unique talents and be part of a high-performing team.

Principal Accountabilities

Respond to incoming calls, emails or system communications from SHN Staff or Pharmacies
Work with various business units to document needs for future upgrades, training issues and refresher sessions
Responsible for developing and maintaining the data structures required to monitor product attributes and performance to proactively identify issues
Provide exceptional customer service to all parties requesting assistance, ensuring that the unique needs of the individual’s requirements are met
Assist with projects as requested
Carry out duties and responsibilities in accordance with internal policies and procedures, as well as maintaining timelines based on contractual obligations
Create, review and audit reports for Financial Assistance across the SHN programs
Data management and secure file transfer
Run, validate and review reports, analyze trends, opportunities and weaknesses and summarize for report end users which includes internal employees and clients
Maintain business requirements, functional requirements and technical specification documentation for all reports
Liaise with internal staff who provide and support program services
Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

Qualifications and Skills:

A minimum of 2-5 years of relevant work experience
Business/Computer Science/Engineering Degree or equivalent working experience is an asset
Strong computer skills in a Windows environment using MS Visio, PowerPoint and Word
Intermediate or Expert level Excel, VBA, Access (and other relational databases); SQL experience is an asset
Well-developed analytical and problem-solving skills
Familiarity with CRM platforms (SalesForce, Siebel, PatientConnect, etc.) and Business Intelligence Platforms (Qlik, Tableau, etc.) is a strong asset
A team player with the desire to provide superior customer care
Able to multitask, prioritize work, and meet deadlines
Excellent communication skills, verbal and written
Work effectively, with short lead times and changing customer demands
Diplomatic, professional communicator, able to maintain patient confidentiality, as per SDM Specialty Health Network policies and legal requirements
Excellent time management, organizational, and a keen attention to detail are required
Must work well under pressure, with changing deadlines from external forces, changing priorities, and projects with multiple individuals within the organization
Must be able manage time effectively through flexibility & prioritization
Must enjoy working in an environment of fast paced change and ambiguity, with little direct supervision

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :$52,000.00 - $71,500.00 / 52.000,00$ - 71.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #ON

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More about this job

Responsibilities

The Business Analyst provides technical assistance and troubleshooting for financial assistance programs while managing data and policy maintenance. They also coordinate projects, audit reports, and analyze trends to support business objectives and client management.

Requirements

Candidates must have 2-5 years of relevant experience and strong technical skills in Excel, databases, and CRM platforms. A degree in Business, Computer Science, or Engineering is considered an asset.

Skills

Troubleshooting
Technical assistance
Data management
Customer service
Reporting
Business analysis
MS Visio
PowerPoint
Word
Excel
VBA
Access
SQL
CRM platforms
Business intelligence platforms
Time management

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Virtual Card Services
Financial Assistance
Pharmacy
Data Management
Troubleshooting
Technical Support
Reporting
SQL
VBA
Excel
CRM
SalesForce
Siebel
PatientConnect
Qlik
Tableau
Business Intelligence
Project Coordination
Adverse Events
Product Technical Complaints
Retail
Health and Wellness
Documentation
Analytical Skills
Problem-solving
Communication
Time Management
Policy Maintenance
Data Structures

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