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Added 25 mins ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
…data-driven, best-in-class function. The Senior Manager will lead a team that own the data, workforce and capacity planning, budget, operational performance and organizational health,…
Added 1 hour ago
Enterprise Customer Success Specialist
AirMason
Canada
Full-time
Partner with the Technical Onboarding team to ensure a smooth transition from implementation to ongoing success
Added 1 hour ago
Digital Architect - JP01022
Emmaculate Global INC.
Canada
Contract
Scope: The CTS Applications, Data & AI team provides architecture leadership, application lifecycle management, business analysis, solution delivery oversight, data and AI enablement, and…
Added 1 hour ago
Manager, Strategic Planning & Process Redesign - 12‑month contract
Indigo Books & Music
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts
Added 1 hour ago
Architect
SynergyLoft
AB · Edmonton, AB
$117 to $141 CAD / hour
Contract
The CTS Applications, Data & AI team provides architecture leadership, application lifecycle management, business analysis, solution delivery oversight, data and AI enablement, and…
Added 1 hour ago
Director of Growth Marketing
D3 Security
Vancouver, BC · Greater Vancouver, BC
Full-time
Five systems, each with one named owner on your team, each reviewed weekly.
Added 1 hour ago
Digital Architect
ThoughtStorm
AB · Edmonton, AB
Contract
The CTS Applications, Data & AI team provides architecture leadership, application lifecycle management, business analysis, solution delivery oversight, data and AI enablement, and…
Added 1 hour ago
Canada Initiative Leader
Edward Jones
Mississauga, ON
$99,900 to $170,000 CAD / year
Full-time
Lead the end-to-end delivery of complex, high-impact initiatives that span multiple functions, portfolios, business units, and technology domains.
Added 1 hour ago
Senior Manager, Strategic Development & Data Enablement
Compass Group Canada
Mississauga, ON
Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 1 hour ago
Global Director - Digital Platforms and Products
WSP in Canada
Montreal, QC
Full-time
Build, lead, and develop a high-performing global team spanning infrastructure, development, and platform operations.
Added 1 hour ago
Manager, Strategic Planning & Process Redesign - 12‑month contract
Indigo
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts
Added 1 hour ago
Staff Platform Engineer - Materia AI
Thomson Reuters
Toronto, ON
Full-time
Are you excited about building cloud-native platforms that power Agentic workloads? Join a dynamic and highly skilled team at Thomson Reuters, where we combine the agility and innovation of…
Added 2 hours ago
Salesforce Functional Lead
Capgemini
Toronto, ON
As a Salesforce Functional Lead, you will act as a critical bridge between business stakeholders and technical delivery teams. This role requires a strategic thinker with deep Salesforce…
Added 2 hours ago
Infrastructure Modelling Technologist
Dillon Consulting Limited
Kingston, ON · Windsor, ON · Oakville, ON · North York, ON
Full-time
…enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a thought leader, a trusted advisor and a problem…
Added 2 hours ago
Customer Success Manager (Transformation Advisor) | Gestionnaire de la réussite client (conseiller en transformation), Independent Software Vendor (ISV)
Amazon
Toronto, ON · Montreal, QC
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 2 hours ago
Manager, People & Culture
Workplace Safety & Prevention Services
ON · Ontario, Canada
$100,744 to $119,633 CAD / year
Full-time
Lead a team of professionals in the provision of a variety of People & Culture programs and services.
Added 2 hours ago
Senior Business Systems Engineer - Integrations & AI
Lyft
Toronto, ON
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Added 2 hours ago
Global Director - Digital Platforms and Products
WSP
Montreal, QC
Build, lead, and develop a high-performing global team spanning infrastructure, development, and platform operations.
Added 3 hours ago
Corporate Traveller - Director of Customer Success Consultants & Onboarding - Toronto, ON
Flight Centre
ON
Lead hiring, onboarding, succession planning, and talent development across the combined team.
Added 3 hours ago
AI and Experience Orchestration Director
Genesys
Toronto, ON
Full-time
…meaningful change. Joining Genesys means becoming part of a global team that is redefining how companies engage with our customers while fostering a collaborative and inclusive…
Added 4 hours ago
Senior Director, Product & Customer Marketing
Solink
Remote, Canada
Full-time · Remote
You'll own positioning and messaging, lead go-to-market strategy for major launches, run competitive intelligence and win/loss, scale sales enablement, and stand up an Analyst Relations…
Added 4 hours ago
Chief Operations Officer, Bermuda GHNW
Manulife
Toronto, ON · Waterloo, ON
Full-time
Lead and develop a diverse team of leaders and operational professionals, fostering a culture of accountability, collaboration, and service excellence.
Added 5 hours ago
Senior Enablement Trainer (Lead Facilitator)
Elios AI
Calgary, AB
Contract
You'll be the lead facilitator on a Microsoft 365 Copilot enablement program, running the workshops where business teams figure out what Copilot is actually good for in their day to day,…
Added 6 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 7 hours ago
Lead Platform Engineer (DevOps & MLOps)
Shore Consulting
Toronto, ON
Full-time
Tooling, Internal Enablement, and Cross-Team Support

Shore Consulting

Lead Platform Engineer (DevOps & MLOps)

130 Queens Quay East, Suite 1314, Toronto, ON, M5A 0P6, Canada

Job type: Full-time
Experience: 5–10 years of progressive experience in DevOps/SRE/infrastructure engineering, including ownership of production systems.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Company Description

Shore is an IT and strategy consulting firm focusing on innovation in the public sector. We deliver services and tools that advance public sector organizations and the services they provide.

Shore’s working environment is flexible, collaborative, and down to earth. We work hard and deliver exceptional quality, but don’t take ourselves too seriously in doing so.

What it’s like to work at Shore:

Flexible culture and working environment
Opportunities to learn and advance
Contribute to innovative projects
Be encouraged to bring your own ideas forward

Job Description

Reporting to the Director, Platform Services, the Lead DevOps Engineer is a senior, hands-on technical leader responsible for building, operating, and continuously improving Afflo’s production and non-production cloud environments, CI/CD pipelines, observability, and operational toolchain. This role translates the VP’s operational strategy, standards, and compliance objectives into reliable, scalable, secure implementation while leading execution across the DevOps function day to day.

You will work closely with Product Engineering, QA, Service Management, Implementation/Project Delivery, and external vendors to ensure Afflo services meet uptime, performance, security, and audit expectations in regulated healthcare contexts. You will also mentor other DevOps engineers, lead incident response and prevention work, and drive practical improvements that reduce operational risk and accelerate safe delivery.

This role is demanding and diverse, involving:

Operational ownership of cloud infrastructure and delivery pipelines
Release engineering and environment lifecycle management
Observability, incident leadership, and continuous improvement
Security controls, evidence readiness, and DR/BCP execution
Tooling automation that reduces toil and improves team productivity

Responsibilities

Operational Ownership

Own the reliability and day-to-day operation of Afflo environments (production and non-production), ensuring uptime, performance, responsiveness, and strong operational hygiene.
Lead triage, mitigation, and restoration during incidents; coordinate with Service Management and engineering stakeholders through resolution.
Conduct and author post-incident reviews and drive prevention work to reduce recurrence, improve MTTR, and increase change safety.
Establish and maintain on-call standards, escalation paths, maintenance practices, and operational runbooks aligned with IT Operations and System Administration policies.

Cloud Infrastructure Engineering (IaC-First)

Design, build, and maintain secure, resilient cloud infrastructure using Infrastructure as Code (IaC) with reusable modules, review discipline, and predictable environment patterns.
Build and improve environment lifecycle workflows (provision, reset, clone, teardown) for QA/UAT/demo/customer environments and internal team needs.
Implement secure-by-default patterns: network segmentation, least privilege, secrets handling, encryption, audit logging, and access reviews.
Perform capacity planning and cost optimization - balancing availability, scalability, and operating cost, and providing actionable recommendations to the VP of Delivery.
Design, set up and maintain AI specific workloads and pipelines. E.g. Data processing, model training, inference etc.

CI/CD, Release Engineering, and Delivery Enablement

Build and maintain automated CI/CD pipelines to enable rapid, safe deployments, including release gates, automated checks, artifact integrity, and rollback readiness.
Participate in and/or lead major release windows and maintenance deployments; ensure readiness checks, comms coordination, and post-release verification.
Standardize release processes across teams/products to reduce variance, improve predictability, and support project timelines and SLAs.
Partner with Product Engineering and QA to improve test reliability, deployment quality, and developer experience.

Observability and Monitoring

Implement and maintain monitoring, alerting, logging, and dashboards that provide actionable signals for availability, performance, security, and data integrity.
Reduce alert noise and improve detection coverage through tuning, SLO/SLI development, and automated verification checks.
Provide operational insights to engineering teams using logs and metrics to identify trends, performance constraints, and failure patterns.

Security, Compliance, and Audit Readiness Enablement

Implement operational controls and evidence-producing mechanisms aligned with IT Operations policies and selected frameworks (e.g., SOC2/ISO-aligned practices).
Support security and governance requests by producing operational materials (diagrams, environment descriptions, safeguards, maintenance practices) and operational evidence in a timely manner.
Coordinate with Security/Service Management on vulnerability management, patching practices, vendor security events, and operational monitoring requirements.
Contribute to disaster recovery and business continuity readiness by maintaining runbooks, validating backups/restores, and participating in recovery exercises/tabletop tests.

Tooling, Internal Enablement, and Cross-Team Support

Support onboarding/offboarding and access provisioning across enterprise tools (email, document storage, chat, ticketing, VPN, dev/QA environment access), emphasizing least privilege and traceability.
Build automation/scripts to streamline frequent employee tasks and reduce operational toil.
Maintain a clear, prioritized operational ticket pipeline; triage requests, track outcomes, and communicate progress and risks.

Vendor Collaboration and Operational Toolchain

Work with vendors and internal stakeholders to procure, configure, and maintain operational tooling (hosting, monitoring, backups, authentication services, pipeline tools).
Coordinate vendor-driven maintenance/outages and ensure internal and customer-facing communications occur when required.
Provide practical input on tool selection and implementation feasibility, aligned to the VP’s standards and roadmap.

Leadership Within the DevOps Function

Mentor DevOps engineers through pairing, code/IaC reviews, incident coaching, and documentation/runbook development.
Raise team maturity by defining “how we do it here”: templates, standards, checklists, guardrails, and repeatable operational processes.
Serve as senior escalation for complex infrastructure/pipeline issues and lead cross-team problem-solving efforts.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
5–10 years of progressive experience in DevOps/SRE/infrastructure engineering, including ownership of production systems.
Strong Linux, networking, and troubleshooting skills across distributed systems.
Advanced experience with cloud environments (Azure and/or GCP preferred; multi-cloud exposure is an asset).
Expert-level Infrastructure as Code experience (e.g., Terraform/Pulumi), including modular design, review practices, and safe change management.
Strong Kubernetes experience (operations, deployments, security posture, cluster/platform troubleshooting).
Strong experience with designing and building AI training and inference workflows in a cloud environment.
Proven CI/CD and release engineering experience (e.g., GitLab CI, Jenkins, ArgoCD or equivalent), including quality gates and safe deployment strategies.
Proven experience with software development lifecycle (SDLC) methodologies and best practices,
Experience with IT Service Management (ITSM) (ServiceNow, JIRA Service Management, BNC Remedy) and Kanban project management (JIRA Software or equivalent).
Demonstrated incident leadership (on-call participation, incident coordination, RCA authorship, prevention follow-through).
Security-minded approach: least privilege, secrets management, vulnerability management, audit logging, and regulated-environment operational discipline.
Excellent written and verbal communication skills; strong documentation habits (knowledge base, runbooks, diagrams, procedures).
Ability to work under deadlines, switch contexts quickly, and deliver across multiple initiatives.

Additional Information

Nice-to-Haves

Experience supporting regulated healthcare or PHI-adjacent environments and governance expectations.
Experience supporting SOC2/ISO-style audits (evidence, control operation, policy-driven operations).
Familiarity with internal IT tooling and identity/access systems (e.g., SSO, VPN, device management patterns).
Experience building internal developer platforms or “golden path” delivery tooling.

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More about this job

Responsibilities

The Lead Platform Engineer is responsible for building, operating, and improving cloud infrastructure, CI/CD pipelines, and observability tools. This role also involves mentoring DevOps engineers, leading incident response, and ensuring security and compliance in regulated healthcare environments.

Requirements

Candidates must have 5-10 years of experience in DevOps or infrastructure engineering with strong skills in Linux, Kubernetes, and cloud platforms. A bachelor's degree in Computer Science or a related field is required, along with expertise in Infrastructure as Code and CI/CD methodologies.

Skills

DevOps
MLOps
Cloud Infrastructure
Kubernetes
Infrastructure as Code
Terraform
CI/CD
Linux
Networking
Observability
Incident Management
Security Controls
Automation
AI Workflows
Release Engineering
ITSM

Benefits

Flexible culture
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
MLOps
Cloud Infrastructure
Kubernetes
Terraform
Pulumi
CI/CD
GitLab CI
Jenkins
ArgoCD
Azure
GCP
Linux
Networking
Observability
SOC2
ISO
ITSM
JIRA
Kanban
AI Workflows
Release Engineering
Disaster Recovery
Security
Compliance
Infrastructure as Code
Automation
Consulting
Healthcare
Public Sector

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