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Added 1 hour ago
Director, Digital Experience Platforms
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Halifax, NS
The Director, Digital Experience Platforms (DXP) is accountable for the strategy, engineering delivery, operations, reliability, and evolution of all customer-facing digital experience…
Added 6 hours ago
MS
Consultant Conversion - Cloud & Infra Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the…
Added 1 day ago
M-
Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
…and understand the assembled stack. Reporting to the Senior Director of Engineering, you will lead the architecture and hands-on implementation of the control-plane APIs, services, state…
Added 1 day ago
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Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
We are seeking a Director, Software Engineering to lead the engineering teams building and operating customer-facing SaaS product capabilities from our India engineering hub. This leader is…
Added 1 day ago
C
Senior Director, Group Product Owner - Enterprise Governance, Risk & Compliance (eGRC)
CIBC
Toronto, ON
- Full-time
As Senior Director, Group Product Owner – Enterprise Governance, Risk & Compliance (eGRC), you'll shape how CIBC identifies, manages, and responds to operational risk. You will shift our…
Added 4 days ago
T
Senior Product Owner, Investment Platform - Tangerine
Tangerine
Toronto, ON
- Full-time
…Advisors, Operations, Tier 1 and Tier 2 Supervision, Compliance, Technology, Tangerine Bank, and other enterprise…
Added 5 days ago
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Digital Agriculture Analytics Lead
''
Toronto, ON
- Full-time
This role sits within the North America Agriculture organization and reports to the Director of Ag Business Transformation. The team focuses on driving digital, data, and analytics…
Added 5 days ago
MF
Digital Agriculture Analytics Lead
McCain Foods
Toronto, ON
- Full-time
This role sits within the North America Agriculture organization and reports to the Director of Ag Business Transformation. The team focuses on driving digital, data, and analytics…
Added 8 days ago
PV
VP, IT Operations
Pet Valu
Markham, ON
- Full-time
The Vice President, IT Operations is accountable for the reliable, secure, resilient and cost-effective operation of Pet Valu’s production technology environment across stores, distribution…
Added 11 days ago
B
Director, Wealth Digital AI Platforms & Technology Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
…Artificial Intelligence (AI) across its customer-facing digital platforms to enhance client experiences, improve operational efficiency, and enable innovative wealth management solutions.…
Added 12 days ago
AC
Director, Infrastructure and Cloud
Air Canada
Dorval, QC
- Full-time
The Director, Infrastructure & Cloud Services leads Air Canada’s enterprise cloud, infrastructure and DevOps capabilities. The role is accountable for secure, reliable and cost-effective…
Added 13 days ago
Technical Network Manager
Dollarama
Mont-Royal, QC
Reporting to the Director, IT Infrastructure, the Technical Network Manager is responsible for hands-on leadership, operation, maintenance, and continuous improvement of the organization’s…
Added 13 days ago
Director, AI Technology Delivery
BMO
Toronto, ON · YNG
As Director, Technology Delivery Lead, you are accountable for the end-to-end technology delivery of Em, BMO InvestorLine's premier AI agent. You will lead the integrated delivery system…
Added 13 days ago
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Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
Lead Customer Business Reviews at Director and senior Director level; engage VPs on complex strategic issues and reframe problems for senior business stakeholders.
Added 14 days ago
ME
Vice President, Research
MNP Executive Search & Professional Recruitment
Winnipeg, MB
- Full-time
…is a member of CCMB’s executive leadership team and provides enterprise-level leadership for the research mandate of CancerCare Manitoba and the Paul Albrechtsen Research Institute…
Added 14 days ago
Digital Transformation Leader
Infosys
ON
As a Principal Consultant within Infosys Strategic Design & Consulting (SDC), you will advise global clients on enterprise digital transformation programs that modernize core business…
Added 14 days ago
RB
IT Audit Senior Manager
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager, Technology Infrastructure, reporting to the Director, Internal Audit Technology Infrastructure, will provide independent, objective assurance over the design and…
Added 15 days ago
R
IT Audit Senior Manager
RBC
Toronto, ON
- Full-time
The Senior Manager, Technology Infrastructure, reporting to the Director, Internal Audit Technology Infrastructure, will provide independent, objective assurance over the design and…
Added 16 days ago
SC
Lead Platform Engineer (DevOps & MLOps)
Shore Consulting
Toronto, ON
- Full-time
Reporting to the Director, Platform Services, the Lead DevOps Engineer is a senior, hands-on technical leader responsible for building, operating, and continuously improving Afflo’s…
Added 16 days ago
TT
Solutions Architect
Tundra Technical Solutions
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
We are seeking a highly skilled and strategic Solution Architect, Google Workspace & Gemini AI to lead the design, security, and operational enablement of our enterprise Google ecosystem.…
Added 18 days ago
TT
Solution Architect, Google Workspace & Gemini AI
Tundra Technical Solutions
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Our client is seeking a highly skilled and strategic Solution Architect, Google Workspace & Gemini AI to lead the design, security, and operational enablement of our enterprise Google…
Added 26 days ago
T
Manager, Release Management and QA
Telesat
Ottawa, ON
- Full-time
Reporting to the Director, Service Management, the successful candidate will provide technical and team leadership for the testing, quality assurance, release management, and production…
Added 19 days ago
SE
Director, Technical Customer Support
SWTCH Energy Inc.
Remote, Canada
- Full-time
- Remote
As we continue to grow, we're looking for an experienced Director, Technical Customer Support to lead our Tier 1 and Tier 2 Technical Support organization and help deliver an exceptional…
Added 19 days ago
FP
Senior Director, Customer Operations
Forge Performance Group
Calgary, AB
- Full-time
They are looking for an experienced Senior Director, Customer Operations to join their leadership team and help shape the next stage of operational growth. This is a broad, enterprise-level…
Added 21 days ago
TG
Technology Lead, Enterprise Platforms & Operation(Director)
TMX Group
Toronto, ON
- Full-time
We are seeking a strategic, highly collaborative technology leader to take comprehensive ownership of our enterprise platforms and corporate ecosystem. As the Technology Lead, Enterprise…

Shore Consulting

Lead Platform Engineer (DevOps & MLOps)

130 Queens Quay East, Suite 1314, Toronto, ON, M5A 0P6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5–10 years of progressive experience in DevOps/SRE/infrastructure engineering, including ownership of production systems.
Posting language: English
Posted: Sep 21, 2026

Original job description

Company Description

Shore is an IT and strategy consulting firm focusing on innovation in the public sector. We deliver services and tools that advance public sector organizations and the services they provide.

Shore’s working environment is flexible, collaborative, and down to earth. We work hard and deliver exceptional quality, but don’t take ourselves too seriously in doing so.

What it’s like to work at Shore:

Flexible culture and working environment
Opportunities to learn and advance
Contribute to innovative projects
Be encouraged to bring your own ideas forward

Job Description

Reporting to the Director, Platform Services, the Lead DevOps Engineer is a senior, hands-on technical leader responsible for building, operating, and continuously improving Afflo’s production and non-production cloud environments, CI/CD pipelines, observability, and operational toolchain. This role translates the VP’s operational strategy, standards, and compliance objectives into reliable, scalable, secure implementation while leading execution across the DevOps function day to day.

You will work closely with Product Engineering, QA, Service Management, Implementation/Project Delivery, and external vendors to ensure Afflo services meet uptime, performance, security, and audit expectations in regulated healthcare contexts. You will also mentor other DevOps engineers, lead incident response and prevention work, and drive practical improvements that reduce operational risk and accelerate safe delivery.

This role is demanding and diverse, involving:

Operational ownership of cloud infrastructure and delivery pipelines
Release engineering and environment lifecycle management
Observability, incident leadership, and continuous improvement
Security controls, evidence readiness, and DR/BCP execution
Tooling automation that reduces toil and improves team productivity

Responsibilities

Operational Ownership

Own the reliability and day-to-day operation of Afflo environments (production and non-production), ensuring uptime, performance, responsiveness, and strong operational hygiene.
Lead triage, mitigation, and restoration during incidents; coordinate with Service Management and engineering stakeholders through resolution.
Conduct and author post-incident reviews and drive prevention work to reduce recurrence, improve MTTR, and increase change safety.
Establish and maintain on-call standards, escalation paths, maintenance practices, and operational runbooks aligned with IT Operations and System Administration policies.

Cloud Infrastructure Engineering (IaC-First)

Design, build, and maintain secure, resilient cloud infrastructure using Infrastructure as Code (IaC) with reusable modules, review discipline, and predictable environment patterns.
Build and improve environment lifecycle workflows (provision, reset, clone, teardown) for QA/UAT/demo/customer environments and internal team needs.
Implement secure-by-default patterns: network segmentation, least privilege, secrets handling, encryption, audit logging, and access reviews.
Perform capacity planning and cost optimization - balancing availability, scalability, and operating cost, and providing actionable recommendations to the VP of Delivery.
Design, set up and maintain AI specific workloads and pipelines. E.g. Data processing, model training, inference etc.

CI/CD, Release Engineering, and Delivery Enablement

Build and maintain automated CI/CD pipelines to enable rapid, safe deployments, including release gates, automated checks, artifact integrity, and rollback readiness.
Participate in and/or lead major release windows and maintenance deployments; ensure readiness checks, comms coordination, and post-release verification.
Standardize release processes across teams/products to reduce variance, improve predictability, and support project timelines and SLAs.
Partner with Product Engineering and QA to improve test reliability, deployment quality, and developer experience.

Observability and Monitoring

Implement and maintain monitoring, alerting, logging, and dashboards that provide actionable signals for availability, performance, security, and data integrity.
Reduce alert noise and improve detection coverage through tuning, SLO/SLI development, and automated verification checks.
Provide operational insights to engineering teams using logs and metrics to identify trends, performance constraints, and failure patterns.

Security, Compliance, and Audit Readiness Enablement

Implement operational controls and evidence-producing mechanisms aligned with IT Operations policies and selected frameworks (e.g., SOC2/ISO-aligned practices).
Support security and governance requests by producing operational materials (diagrams, environment descriptions, safeguards, maintenance practices) and operational evidence in a timely manner.
Coordinate with Security/Service Management on vulnerability management, patching practices, vendor security events, and operational monitoring requirements.
Contribute to disaster recovery and business continuity readiness by maintaining runbooks, validating backups/restores, and participating in recovery exercises/tabletop tests.

Tooling, Internal Enablement, and Cross-Team Support

Support onboarding/offboarding and access provisioning across enterprise tools (email, document storage, chat, ticketing, VPN, dev/QA environment access), emphasizing least privilege and traceability.
Build automation/scripts to streamline frequent employee tasks and reduce operational toil.
Maintain a clear, prioritized operational ticket pipeline; triage requests, track outcomes, and communicate progress and risks.

Vendor Collaboration and Operational Toolchain

Work with vendors and internal stakeholders to procure, configure, and maintain operational tooling (hosting, monitoring, backups, authentication services, pipeline tools).
Coordinate vendor-driven maintenance/outages and ensure internal and customer-facing communications occur when required.
Provide practical input on tool selection and implementation feasibility, aligned to the VP’s standards and roadmap.

Leadership Within the DevOps Function

Mentor DevOps engineers through pairing, code/IaC reviews, incident coaching, and documentation/runbook development.
Raise team maturity by defining “how we do it here”: templates, standards, checklists, guardrails, and repeatable operational processes.
Serve as senior escalation for complex infrastructure/pipeline issues and lead cross-team problem-solving efforts.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
5–10 years of progressive experience in DevOps/SRE/infrastructure engineering, including ownership of production systems.
Strong Linux, networking, and troubleshooting skills across distributed systems.
Advanced experience with cloud environments (Azure and/or GCP preferred; multi-cloud exposure is an asset).
Expert-level Infrastructure as Code experience (e.g., Terraform/Pulumi), including modular design, review practices, and safe change management.
Strong Kubernetes experience (operations, deployments, security posture, cluster/platform troubleshooting).
Strong experience with designing and building AI training and inference workflows in a cloud environment.
Proven CI/CD and release engineering experience (e.g., GitLab CI, Jenkins, ArgoCD or equivalent), including quality gates and safe deployment strategies.
Proven experience with software development lifecycle (SDLC) methodologies and best practices,
Experience with IT Service Management (ITSM) (ServiceNow, JIRA Service Management, BNC Remedy) and Kanban project management (JIRA Software or equivalent).
Demonstrated incident leadership (on-call participation, incident coordination, RCA authorship, prevention follow-through).
Security-minded approach: least privilege, secrets management, vulnerability management, audit logging, and regulated-environment operational discipline.
Excellent written and verbal communication skills; strong documentation habits (knowledge base, runbooks, diagrams, procedures).
Ability to work under deadlines, switch contexts quickly, and deliver across multiple initiatives.

Additional Information

Nice-to-Haves

Experience supporting regulated healthcare or PHI-adjacent environments and governance expectations.
Experience supporting SOC2/ISO-style audits (evidence, control operation, policy-driven operations).
Familiarity with internal IT tooling and identity/access systems (e.g., SSO, VPN, device management patterns).
Experience building internal developer platforms or “golden path” delivery tooling.

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More about this job

Responsibilities

The Lead Platform Engineer is responsible for building, operating, and improving cloud infrastructure, CI/CD pipelines, and observability tools. This role also involves mentoring DevOps engineers, leading incident response, and ensuring security and compliance in regulated healthcare environments.

Requirements

Candidates must have 5-10 years of experience in DevOps or infrastructure engineering with strong skills in Linux, Kubernetes, and cloud platforms. A bachelor's degree in Computer Science or a related field is required, along with expertise in Infrastructure as Code and CI/CD methodologies.

Skills

DevOps
MLOps
Cloud Infrastructure
Kubernetes
Infrastructure as Code
Terraform
CI/CD
Linux
Networking
Observability
Incident Management
Security Controls
Automation
AI Workflows
Release Engineering
ITSM

Benefits

Flexible culture
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
MLOps
Cloud Infrastructure
Kubernetes
Terraform
Pulumi
CI/CD
GitLab CI
Jenkins
ArgoCD
Azure
GCP
Linux
Networking
Observability
SOC2
ISO
ITSM
JIRA
Kanban
AI Workflows
Release Engineering
Disaster Recovery
Security
Compliance
Infrastructure as Code
Automation
Consulting
Healthcare
Public Sector

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