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Product Marketing

  • Calgary, AB, T2H 2N1, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

The Role: Product Marketing

Location: Calgary, AB (in-office role)

About Showpass

At Showpass, we’re reigniting the joy of live experiences.

We’re Canada’s fastest-growing event ticketing and live experience platform, powering everything from concerts and festivals to comedy shows, attractions, nightlife, and community events.

But we’re not just a ticketing company.

We help event organizers grow their businesses, bring new creators into the live events space, and build technology that has to perform in real-world, high-pressure environments where failure is not an option.

We’re proud to be recognized as:

  • Canada’s Most Admired™ Corporate Cultures (2024 & 2025 & 2026)
  • CanadianSME Fastest Growing Company (2024)
  • Deloitte Technology Fast 50 (#20, 2024)

Job Title: Product Marketing

Location: Calgary, Alberta

Role Overview: You will bridge the gap between our Product, Sales, and Client Success teams. You’ll assist with bringing new products and features to market by developing marketing and sales materials to support successful product launches. You will translate technical information into clear and engaging messaging, and will also play a key role in educating clients, driving product awareness and adoption.

What you’ll do:

  • Work closely with Product team to understand new and upcoming features and ensure successful product launches
  • Own marketing deliverables for product launches, including messaging, sales enablement materials, and launch campaigns
  • Translate technical product information into clear, engaging content for existing and prospective clients 
  • Develop sales materials and resources for new product features, including pitch decks, one-pagers, case studies, and other documents as required
  • Develop product-related content including help articles, newsletters, how-to videos etc and host webinars and learning sessions as required
  • Create internal training and onboarding resources to help new employees understand Showpass's products and features
  • Leverage AI tools whenever possible to improve content creation, workflows, and marketing efficiency
  • Collaborate with the entire Marketing team to ensure consistent messaging across all channels

What you bring:

  • Post secondary education in marketing or related is an asset
  • Minimum 4 years of experience in product marketing, preferably within a SaaS or technology company is required
  • Proven experience developing and executing product launches and marketing campaigns related to new products and features
  • Ability to understand technical products and features and translate into clear and engaging messaging to communicate value to new and existing clients
  • Experience creating well written product documentation, marketing content, and sales enablement materials
  • Experience developing educational resources and training materials and conducting product training either internally or externally as required
  • Demonstrated ability to develop product marketing materials that increase product awareness, client engagement, and feature adoption
  • Experience working cross-functionally with internal teams such as Product, Sales, Client Success, and broader Marketing team to align messaging and support business objectives
  • Strong understanding of how to position and communicate new products and features to various audiences
  • Comfortable using AI tools to improve product marketing initiatives, content creation, and other materials and/or processes related the product marketing 
  • Strong organizational and project management skills with the ability to manage multiple tasks and competing priorities
  • Must be detail oriented with ability to work independently while taking ownership of projects from planning through execution

Why Join Showpass

Our work is grounded in our core values (GUAC). Here’s what that looks like in practice:

  • Grow relentlessly – we move fast, learn, and improve
  • Understand the value of time – we prioritize speed and momentum
  • Act like an owner – you build it and see it show up at real events
  • Curiosity – we experiment, including with AI

Perks:

  • Competitive compensation + performance bonus 
  • Employee Stock Option Plan (we don’t just act like owners, we are owners)
  • Comprehensive Benefits Plan + HSA/LSA 
  • Unlimited PTO
  • Daily breakfast & lunch from our in-house chef
  • Learning & Development allowance + Curiosity Talks
  • Team bonding events 
  • Insider Pass event credits
  • Dog-friendly office

Showpass is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.

More about this job

Responsibilities

You will bridge the gap between Product, Sales, and Client Success teams to drive successful product launches and feature adoption. This involves creating marketing materials, sales enablement resources, and educational content while leveraging AI to improve efficiency.

Requirements

The role requires a minimum of 4 years of experience in product marketing, preferably within a SaaS or technology company. Candidates must demonstrate the ability to translate technical information into engaging messaging and possess strong project management skills.

Skills

  • Product marketing
  • SaaS
  • Product launches
  • Marketing campaigns
  • Sales enablement
  • Content creation
  • Technical writing
  • Webinar hosting
  • AI tools
  • Project management
  • Cross-functional collaboration
  • Market positioning
  • Client education
  • Feature adoption
  • Communication

Benefits

  • Competitive compensation
  • Performance bonus
  • Employee Stock Option Plan
  • Comprehensive Benefits Plan
  • Health Spending Account
  • Lifestyle Spending Account
  • Unlimited PTO
  • Daily breakfast and lunch
  • Learning and Development allowance
  • Curiosity Talks
  • Team bonding events
  • Insider Pass event credits
  • Dog-friendly office

Visa sponsorship

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Categories

  • Marketing
  • Software
  • Technology
  • Sales

Keywords

  • Product Marketing
  • SaaS
  • Ticketing Platform
  • Live Events
  • Product Launch
  • Sales Enablement
  • Case Studies
  • Pitch Decks
  • Webinars
  • AI Tools
  • Content Creation
  • Cross-functional Collaboration
  • Market Positioning
  • Feature Adoption
  • Project Management
  • Marketing Strategy
  • Client Success
  • Technical Writing
  • Onboarding
  • Event Technology

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