Quality Control Specialist

Company Description: Siber Circuits Inc. is a leading manufacturer of high-quality printed circuit boards (PCBs) located in Markham, Ontario. With a strong commitment to innovation, precision, and customer satisfaction, we serve clients across various industries, including Medical, Military and Aerospace. At Siber Circuits, we value teamwork, continuous improvement, and a culture of excellence that empowers employees to learn and grow. 

Role Description: We are looking for an experienced and detail-oriented Quality Control Specialist to help maintain and continually improve Siber Circuits’ Quality Management System (QMS) in compliance with ISO 9001:2015 and AS9100D. This role administers key elements of the quality system, including internal audits, corrective and preventive actions (CAPA), supplier quality, calibration control, and the Management of Change (MOC) process, while supporting Management Review activities within a fast-paced PCB manufacturing environment. The successful candidate will bring strong technical quality knowledge and be comfortable working cross-functionally across Production, Engineering, and Management, as well as liaising with certification bodies and customers during external audits, to support the continual improvement of the QMS. This role directly reports to the Director of Quality and Business Strategy.  

Key Responsibilities:

• Administer and maintain the Quality Management System (QMS) in compliance with ISO 9001:2015 and AS9100D requirements.

• Support the planning, scheduling, and facilitation of the company’s annual Management Review, preparing agendas and reports summarizing QMS performance.

• Develop and maintain the annual Internal Audit Program, assign qualified auditors, review findings, and track corrective actions to closure.

• Monitor key quality metrics (scrap rate, first-pass yield, OTD, customer returns) and drive corrective action. • Administer the Corrective and Preventive Action (CAPA) system, including issuing Corrective Action Reports (CARs), coordinating root cause investigations, and verifying effectiveness of corrective actions.

• Administer the Management of Change (MOC) process, evaluating proposed changes to processes, materials, equipment, or procedures for quality and regulatory impact.

• Support supplier quality management, including maintaining the Approved Vendors List (AVL), evaluating supplier performance, and coordinating supplier corrective actions and audits.

• Maintain and oversee the Foreign Object Debris (FOD) Prevention Program, including training compliance, facility walkdowns, and incident investigation.

• Maintain the calibration system for measuring and test equipment, ensuring calibration intervals and traceability records are up to date.

• Coordinate responses to customer quality concerns and corrective action requests. • Oversee document control practices, ensuring quality procedures and records remain current, controlled, and effectively implemented.

• Handle confidential customer and proprietary quality data in accordance with company information security policy and applicable NDA or Controlled Goods Program (CGP) requirements.

• Maintain a pleasant and collaborative attitude with co-workers and management.

• Adhere to Siber Circuits Company’s policies.

Qualifications:

• Degree in Engineering, Quality Management, Manufacturing, or a related technical discipline.

• Minimum 5 years of experience in quality management within a manufacturing environment.

• Minimum 3 years of direct responsibility for maintaining a Quality Management System.

• Internal Auditor qualification aligned with ISO 19011 auditing guidelines.

• Experience working in PCB fabrication, electronics manufacturing, or aerospace manufacturing environments is an asset but not required.

• Familiarity with root cause analysis techniques (5-Why, Fishbone, fault tree).

• Proficiency in Microsoft Suite (Word, Excel, Outlook, and Teams) is required.

• Strong systems thinking, analytical, and problem-solving abilities.

• Excellent written and verbal communication skills, with the ability to work effectively with both operational staff and leadership.

• Strong documentation discipline, attention to detail, and organizational skills.

How to apply: Interested Candidates are invited to submit their resume and cover letter to: nabeela@sibercircuits.com. Please include “Job Title-Your name” in the subject line. 

Siber Circuits is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected status. Accommodations are available upon request throughout the recruitment process.