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Volunteer Opportunity: SickKids Immersive Theatre Experience

  • Toronto, ON, M5G 2L3, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Volunteer, Immersive Theatre Experience

ABOUT US

SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.

We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering an unmatched donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in everything we do. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here.

We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for Immersive Theatre Experience volunteers.

ABOUT THE EVENT

I SEE YOU is an in-hospital immersive theatre experience taking place at SickKids Hospital. This fall, guests are invited to step behind the scenes at the Hospital for a one-of-a-kind experience created in partnership with leading Canadian theatre innovators. Through the immersive production, guests will experience stories of patients, families, clinicians and researchers, connected by one idea: when we see each child as an individual, everything changes.

VOLUNTEER ROLES

Outdoor Wayfinding
Support guests as they arrive by helping them navigate from parking areas to registration. Volunteers will provide a warm first point of contact, answer simple directional questions and help keep arrival flow clear and welcoming.

Approx. Volunteers Needed: 10

Theatre Wayfinding
Help guide guests through the immersive experience inside SickKids Hospital. Volunteers will support guest movement through key spaces and help ensure the theatre experience flows smoothly, safely and respectfully.

Approx. Volunteers Needed: 10

Registration and Coat Check
Support the guest arrival experience by welcoming attendees, checking guests in using a laptop-based registration system, printing name badges, and assisting with coat check services. Volunteers will help create an organized and welcoming environment while ensuring guests are checked in efficiently and personal belongings are handled with care.

Approx. Volunteers Needed: 10

Greeters/Floaters
Serve as a flexible event support volunteer, providing assistance wherever it is needed most throughout the guest experience. Greeter/Floater volunteers should be prepared to support Outdoor Wayfinding, Registration & Coat Check, or other guest services responsibilities as directed by event staff to help ensure smooth event operations.

Approx. Volunteers Needed: 2

EVENT DATES, SHOW TIMES & VOLUNTEER SHIFTS

Event dates: November 2**, 4, 5, 6*, 8*, 9, 11, 12, 13*, 15*, 16, 18, 19, and 20

Matinee
Show Time: 1:00 PM – 4:00 PM
Volunteer Shift Time: 12:00 PM – 4:30 PM

Twilight
Show Time: 6:00 PM – 9:00 PM
Volunteer Shift Time: 5:00 PM – 9:30 PM

*These performance dates only have a matinee showing.

**The November 2nd Twilight show concludes at 10:30pm; the volunteer shift will conclude at 11:00pm.

LOCATION

SickKids Hospital 555 University Ave Toronto, ON

TRAINING REQUIREMENTS

  • Outdoor Wayfinding, Registration & Coat Check, Greeters/Floaters: Virtual orientation on Thursday, October 29 at 12:00 PM. Recording available if unable to attend.

  • Theatre Wayfinding: Must attend one in-person training at SickKids Hospital:

    • Saturday, October 24 at 10:00 AM – 12:00 PM, or

    • Tuesday, October 27 at 5:30 – 7:30 PM.

HOW TO APPLY

If you are interested in volunteering, please complete the intake form by September 25: Volunteer Form.

If you have any questions, please email Volunteers@sickkidsfoundation.com.

The form will ask for your full name, email address, cell phone number, dietary restrictions, shirt size and shift availability.

Please note that positions are limited. Selected volunteers will be contacted by Friday, October 9, 2026.

SickKids Foundation is committed to fostering an inclusive and accessible environment, where all individuals feel valued, respected, and supported. Candidates who require accommodation during the recruitment process should contact the Volunteer Engagement Team.

More about this job

Responsibilities

Volunteers will provide support for an immersive theatre experience by assisting with guest wayfinding, registration, and coat check services. They will act as a welcoming point of contact to ensure a smooth and safe event flow for all attendees.

Requirements

Candidates must be available for specific event dates in November and attend mandatory virtual or in-person training sessions. Applicants are required to complete an intake form by the September 25 deadline.

Skills

  • Event Support
  • Customer Service
  • Communication
  • Wayfinding
  • Registration
  • Teamwork
  • Interpersonal Skills
  • Problem Solving
  • Adaptability
  • Hospitality

Visa sponsorship

Not detected in the job text

Categories

  • Social Services
  • Customer Service & Support
  • Creative & Media
  • Hospitality

Keywords

  • Volunteer
  • Immersive Theatre
  • Event Operations
  • Guest Services
  • SickKids Foundation
  • Non-profit
  • Charity
  • Wayfinding
  • Registration System
  • Event Support
  • Community Engagement
  • Hospitality
  • Inclusion
  • Diversity
  • Equity

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