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Added 3 mins ago
CP
Senior Accountant
CanGas Propane Inc.
Saskatoon, SK
- Full-time
…insights that support executive decision-making and the overall success of the…
Added 3 mins ago
CP
National Sales Lead
Celystra Pharma
Canada
- Full-time
The National Sales Lead oversees the national field force responsible for commercializing our rare disease and cardio-metabolic specialty portfolio across Canada. This role translates brand…
Added 3 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
Green Shield Canada
Toronto, ON
We’re looking for a Delivery Manager, CRM & Enterprise Applications to lead the operational delivery, stabilization, and continuous improvement of critical platforms supporting…
Added 3 mins ago
JI
Class 1 P&D Tractor Driver
J.D. Irving, Limited
Grand Falls-Windsor, NL
- Full-time
Manage time, pick, receive packages, and ensure accurate and timely delivery service to our client’s customer base. Enthusiastic, great attitude and exceptional customer service skills are…
Added 3 mins ago
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Business Operations Analyst Sr Lead
FIS
Vancouver, BC
- Full-time
As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set…
Added 3 mins ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
…Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and…
Added 3 mins ago
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Creative Project Coordinator
Jeeter
Toronto, ON
- $102,000 to $116,000 CAD / year
- Full-time
Positions in our production facilities may lead to regular exposure to cannabis plant material, dust, and other potential allergens. Individuals with sensitivity to pollen, molds, or strong…
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Marketing Manager (Brilliant Harvest)
AltaML
Calgary, AB
- Full-time
Reports to: VP Marketing & Customer Experience
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Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
RBC
Ottawa, ON
- Full-time
Manage, retain and deepen our relationships with a portfolio of mostly boot-strapped tech clients through the delivery of an exceptional client experience (CX)
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Property Services Coordinator
BGIS
Calgary, AB
- Full-time
High School Diploma with up to 1 year of relevant experience in office administration / service coordination.
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store manager, Saint John, NB
Starbucks
Saint John, NB
- $59,400 to $78,450 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 3 mins ago
M
Template - Operations Manager
Movati
Edmonton, AB
- Full-time
We’re all about our people, they are our everything and as Operations Manager you will be the beacon of what success looks like for our team members. Creating and sustaining a…
Added 17 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada…
Added 17 mins ago
HR
Heavy Duty Field Service Mechanic
Herc Rentals
Hinton, AB
- Full-time
…Equipment Mechanic is to utilize their mechanical expertise to lead fleet maintenance and repair operations at customer job sites, ensuring Herc Rentals equipment remains operational and on…
Added 18 mins ago
GI
Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
change into one coherent portfolio, from ERP modernisation and the commercial growth engine to customer self-
Added 18 mins ago
MS
Senior Project Manager
MacDonald Search Group
Richmond Hill, ON
- $80,000 to $100,000 CAD / year
- Full-time
Company is seeking a hands-on Senior Project Manager to lead multiple concurrent healthcare equipment and installation projects from initial planning and implementation through execution,…
Added 18 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 18 mins ago
K
Senior Engineering Manager, Identity Platform
Kaseya
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 18 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 18 mins ago
Associate Director, Real Estate Banking (Toronto, ON)
Scotiabank
Toronto, ON
Providing customized and creative financial solutions to satisfy clients needs and delivering a consistent customer service experience.
Added 18 mins ago
Manager, Engineering (Long Term Grid Planning)
Toronto Hydro
Toronto, ON
Lead long-term load forecasting and spatial demand analysis, including the effects of growth, electrification, electric vehicles, distributed energy resources, energy storage, and major…
Added 18 mins ago
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Modelling/Forecasting Senior Analyst
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 18 mins ago
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Finance Manager
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 18 mins ago
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Functional Expert
Sidetrade
Remote, Canada
- Full-time
- Remote
You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager. The role is…
Added 18 mins ago
OR
Workforce Planning & Labor Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
Analyze workforce performance against store sales, conversion, customer experience, and operational KPIs

Sidetrade

Functional Expert

Remote, Canada

Remote

Full-time

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 9, 2026

Original job description

About Sidetrade

Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies. We use this data to train specialized AI models that monitor, analyze, decide, and act autonomously throughout the O2C cycle. Sidetrade supports companies in 85 countries with 450 employees across Europe, North America, and Asia-Pacific.

We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic Quadrant™ Leader since 2022. We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

Curious about Sidetrade? Catch Aimie in motion: Aimie Video

The role

As a Functional Expert, you are the person on the project who understands the customer's Order-to-Cash business and makes Sidetrade fit it. You run the functional workshops, design and configure the solution, train users and administrators, and drive the change that turns a go-live into real adoption.

You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager. The role is deliberately hybrid. Functional expertise is the core, and it is built as a path into Customer Success.

What you will do

Lead discovery and functional workshops with finance teams, and map current-to-future processes for each user profile: collectors, credit analysts, cash appliers and managers.
Design the solution, advise on options, risks and ERP impact, drive sign-off of the setup book, and configure our Collections, Cash Application, Credit Risk and Disputes modules within product standards.
Support user acceptance testing, then train users and administrators with material tailored to each profile.
Support go-live and hypercare, then follow adoption on your live accounts with the Customer Success Manager.
Bring functional input to business reviews and health checks, and help qualify expansion: unused modules, processes to automate, teams that could come on board.
Turn your expertise into reusable assets and training content, and coach newer colleagues.

Your growth path into Customer Success

Functional delivery. You lead workshops, design and configure the solution, train users, and take projects live.
Live account follow-up. You run health checks and refresher training, present the adoption review in business reviews, and cover Customer Success touchpoints on your accounts.
Customer Success Manager. You own the relationship after go-live, the Success Plan and the business reviews, and you help customers get more value from Sidetrade.

Each step comes with mentoring from experienced colleagues. Progression is based on performance and potential, reviewed regularly with your manager.

What you bring

3 to 5 years as a functional consultant, trainer or implementation consultant in B2B SaaS, with projects that went live and stayed live.
Knowledge of Order-to-Cash, credit, collections, cash application or accounts receivable, or the proven ability to learn it fast.
Confidence leading workshops with finance teams up to Director level, turning business requirements into configuration and explaining trade-offs in plain language.
Strong training skills (e-learning experience is a plus) and comfort with data: ERP extracts, mappings, reconciliation.
Interest in the customer's business outcome, not only the tool. This is where the path to Customer Success starts.
The ability to run several projects in parallel with attention to detail, and the candor to raise issues early.
Fluent English. French or Spanish is an advantage.
Willingness to travel: up to 70%
Bachelor's or Master's degree in a related field.

Why Sidetrade

AI-native. We are not a software vendor bolting AI onto a legacy product. Aimie IQ and our AI agents are built on the largest proprietary Order-to-Cash Data Lake.
Measurable impact. You work with enterprise finance teams on problems tied directly to cash and working capital.
Build the method. You join as we redesign implementation with AI, so you help shape how we deliver, not just follow it.

Full remote - work from home
Health & wellness – medical coverage, life insurance, 410k matching and other wellness programs
Time off – competitive paid holidays plus public holidays
Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support

Because when you thrive, we all succeed!

We’re committed to providing a welcoming and inclusive experience for every candidate.

If you need any accommodation during the hiring process, just let us know.

Agencies

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.

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More about this job

Responsibilities

Lead functional workshops and design tailored Order-to-Cash solutions to meet customer business requirements. Support the full project lifecycle from configuration and user training to go-live and ongoing customer success adoption.

Requirements

Requires 3 to 5 years of experience as a functional or implementation consultant in B2B SaaS environments. Candidates must possess strong knowledge of Order-to-Cash processes and the ability to lead finance teams through complex system implementations.

Skills

Order-to-Cash
Functional consulting
B2B SaaS
Project management
Workshop facilitation
Solution design
ERP systems
Credit risk
Collections
Cash application
Accounts receivable
User training
Data analysis
Customer success
Process mapping
Change management

Benefits

Medical coverage
Life insurance
401k matching
Wellness programs
Paid holidays
Learning and mentorship programs

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Order-to-Cash
B2B SaaS
AI-native
ERP
Functional Consultant
Implementation Consultant
Credit
Collections
Cash Application
Accounts Receivable
Customer Success
Data Lake
Workshops
Process Mapping
User Acceptance Testing
Hypercare
Business Reviews
Working Capital
Finance
Change Management
Configuration
Training
Data Analysis
Reconciliation
Project Management

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