IT & data jobs in Canada

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Added 21 days ago
B
Senior Data Engineer
BMO
Toronto, ON · FCP
- Full-time
Design and deliver scalable data, analytics, and automation solutions that transform complex business processes and enable new capabilities across the organization. This role combines…
Added 21 days ago
AF
Technical Support Representative – RSEC Team (Canada)
Armstrong Fluid Technology
Toronto, ON
- Full-time
Added 21 days ago
P
Systems Analyst
P&H
Cambridge, ON
- Full-time
Added 21 days ago
R
Senior Oracle Database Administrator (DBA)
Raise
Calgary, AB
- Full-time
Validate database objects, data consistency, performance, security, jobs, interfaces, and operational monitoring following migration.
Added 21 days ago
S&
Data Engineer
Silk & Snow
Toronto, ON
- Full-time
We are seeking a versatile and highly motivated Data Engineer to join our data analytics and reporting team. This role is critical in bridging the gap between raw data and actionable…
Added 21 days ago
PI
Senior Data Engineer
PENN Interactive
Canada
- Full-time
As a Senior Data Engineer, you’ll work hand-in-hand with the Data Services team to build, validate and deliver transformed data to meet stakeholder requirements. The ideal candidate has…
Added 21 days ago
ZS
Data Architect - Technical Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Data Architect - Technical Architect
Added 21 days ago
NB
Senior Data Scientist Implementation and Codification
National Bank of Canada
Richmond Hill, ON
- Full-time
As a Senior Data Scientist in the Credit Risk Analytics team at National Bank, you’ll be responsible for the IFRS 9 and stress testing model development and performance monitoring, as well…
Added 21 days ago
Linux Systems Administrator / Engineer
Digital Extremes
London, ON
Added 21 days ago
AS
GCP Data Engineer
Ardent SoftSol Inc.
Toronto, ON
- Contract
We are seeking a GCP Data Engineer with hands-on experience with Google Cloud Platform (GCP) services, particularly BigQuery, and be experienced in DBT for data transformation and modeling.…
Added 21 days ago
G
Cybersecurity Specialist- Research and Scientist
Galent
Toronto, ON
- Contract
Added 21 days ago
Technical Business Analyst
Scotiabank
Toronto, ON
Analyze business processes, system workflows, and data flows to identify impacts, evaluate solution options, and translate business requirements into clear functional and technical…
Added 21 days ago
MS
GCP Data Engineer
Millennium Software and Staffing Inc
Toronto, ON
- Contract
Job Description: CGEMJP00360882 - GCP Data Engineer 2 - Toronto, CA (Onsite)
Added 21 days ago
CF
Data Analyst
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 21 days ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Added 21 days ago
C
Data Engineer
CDAI
Toronto, ON
- Full-time
Hybrid: 4 Days in Office
Added 21 days ago
C
Bilingual Data Analyst
Cyient
Longueuil, QC
- $75,000 to $80,000 CAD / year
- Full-time
Work with structured operational data using Python and Excel to clean, analyze, and compute insights
Added 21 days ago
IG
Data Architect
Insight Global
Toronto, ON
- $90 to $91 CAD / hour
- Contract
Insight Global is seeking a Solution Architect to support a major Wealth Data & Analytics transformation initiative. This individual will play a key role in defining and governing…
Added 21 days ago
S
Data Engineer - Canada Region
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At Slalom, we co-create custom software, data, AI, and cloud solutions with clients who are ready to accelerate their digital transformation. We are passionate about technology and its…
Added 21 days ago
B&
Database Administrator
Butterfield & Robinson
Toronto, ON
- Full-time
The Database Administrator at Butterfield & Robinson thrives on solving complex data challenges, enjoys working across multiple database environments, and takes pride in clean, reliable…
Added 21 days ago
S
Data Engineer - Canada Region
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
At Slalom, we co-create custom software, data, AI, and cloud solutions with clients who are ready to accelerate their digital transformation. We are passionate about technology and its…
Added 21 days ago
S
Data Engineer - Canada Region
Slalom
Calgary, AB
- Full-time
At Slalom, we co-create custom software, data, AI, and cloud solutions with clients who are ready to accelerate their digital transformation. We are passionate about technology and its…
Added 21 days ago
Data Governance and Management - Data Analyst
Mohawk Medbuy Corporation (MMC)
Toronto, ON
…redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 21 days ago
T
Research Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Develop powerful business insights from a broad range of data, using advanced machine learning techniques.
Added 21 days ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Join Finance AI2 to turn complex financial data into actionable insights and build responsible, scalable AI and analytics solutions that help Finance teams make informed decisions. You will…

Siemens Energy

IT Support Technician/Technicien de soutien informatique

Trois-Rivières, QC, Canada
Greater Trois-Rivieres Metropolitan Area, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Degree in Information Technology, Computer Science, or a related field, with 2–4 years of IT support or helpdesk experience.
Posting language: English · French
Posted: Oct 10, 2026

Original job description

English section of this bilingual listing.

It’s fast-paced, collaborative, and rewarding you’re the bridge between people and technology, making sure everything runs smoothly behind the scenes.

How You’ll Make An Impact

Technical Support
- Provide first- and second-line support for desktops, laptops, mobile devices, printers, and other IT equipment.
- Troubleshoot and resolve issues related to operating systems, business applications, hardware and network connectivity.
- Support remote users via phone, email, and remote access tools.
Service Management
- Log, track, and resolve incidents, problems and service requests using the organization’s ITSM platform.
- Escalate unresolved issues to appropriate teams or vendors, following defined escalation procedures.
- Ensure timely resolution of tickets in accordance with SLAs.
Collaboration & Communication
- Work closely with global and local IT teams to ensure consistent support coverage.
- Communicate technical information clearly to non-technical users.
- Participate in local and global IT meetings and contribute to knowledge sharing.
System Maintenance
- Assist with software installations, updates, and patch management.
- Support onboarding and offboarding processes, including account setup and hardware provisioning.
- Maintain accurate inventory of IT assets and update documentation regularly.
Continuous Improvement
- Identify recurring issues and suggest improvements to reduce incidents.
- Contribute to the development of support documentation and user guides.
- Stay updated on new technologies and best practices in IT support.

What You Bring

Degree in Information Technology, Computer Science, or a related field, with 2–4 years of IT support or helpdesk experience.
Proficient in Windows, macOS, Microsoft 365, and enterprise applications.
Familiar with ITSM tools like ServiceNow and Jira Service Desk.
Strong troubleshooting, communication, and customer service skills.
Basic knowledge of VBA programming to support local applications.
This position is in a French-speaking environment but requires fluency in English to comprehend documentation and technical terms from international sources, and to communicate with customers, suppliers, or international colleagues.

About The Team

You will be part of a small team of IT experts. The team are the IT backbone of a dynamic manufacturing environment, working in a truly international setting.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

Career growth and development opportunities 
Supportive work culture and a healthy work- life balance
Flexible work environment with flex hours, telecommuting and digital workspaces.
Competitive total rewards package
Flexible benefits and savings programs
Rewarding vacation entitlement with the opportunity to buy
Parental leave 
Profit sharing
Contribute to our social responsibility initiatives
Diversity and inclusivity focused

Read the full bilingual original

A Snapshot of Your Day

Every day is about keeping technology invisible so people can focus on their work. It starts with checking requests like password resets, connectivity issues, software glitches - and prioritizing what matters most. From troubleshooting and remote sessions to deploying updates and ensuring backups, the role blends problem-solving with planning.

It’s fast-paced, collaborative, and rewarding you’re the bridge between people and technology, making sure everything runs smoothly behind the scenes.

How You’ll Make An Impact

Technical Support
- Provide first- and second-line support for desktops, laptops, mobile devices, printers, and other IT equipment.
- Troubleshoot and resolve issues related to operating systems, business applications, hardware and network connectivity.
- Support remote users via phone, email, and remote access tools.
Service Management
- Log, track, and resolve incidents, problems and service requests using the organization’s ITSM platform.
- Escalate unresolved issues to appropriate teams or vendors, following defined escalation procedures.
- Ensure timely resolution of tickets in accordance with SLAs.
Collaboration & Communication
- Work closely with global and local IT teams to ensure consistent support coverage.
- Communicate technical information clearly to non-technical users.
- Participate in local and global IT meetings and contribute to knowledge sharing.
System Maintenance
- Assist with software installations, updates, and patch management.
- Support onboarding and offboarding processes, including account setup and hardware provisioning.
- Maintain accurate inventory of IT assets and update documentation regularly.
Continuous Improvement
- Identify recurring issues and suggest improvements to reduce incidents.
- Contribute to the development of support documentation and user guides.
- Stay updated on new technologies and best practices in IT support.

What You Bring

Degree in Information Technology, Computer Science, or a related field, with 2–4 years of IT support or helpdesk experience.
Proficient in Windows, macOS, Microsoft 365, and enterprise applications.
Familiar with ITSM tools like ServiceNow and Jira Service Desk.
Strong troubleshooting, communication, and customer service skills.
Basic knowledge of VBA programming to support local applications.
This position is in a French-speaking environment but requires fluency in English to comprehend documentation and technical terms from international sources, and to communicate with customers, suppliers, or international colleagues.

About The Team

You will be part of a small team of IT experts. The team are the IT backbone of a dynamic manufacturing environment, working in a truly international setting.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

Career growth and development opportunities 
Supportive work culture and a healthy work- life balance
Flexible work environment with flex hours, telecommuting and digital workspaces.
Competitive total rewards package
Flexible benefits and savings programs
Rewarding vacation entitlement with the opportunity to buy
Parental leave 
Profit sharing
Contribute to our social responsibility initiatives
Diversity and inclusivity focused

Jobs & Careers: https://jobs.siemens-energy.com/jobs

Titre du poste : Technicien de soutien informatique

Aperçu de votre journée

Votre travail consiste à garder chaque jour la technologie invisible pour que les gens puissent se concentrer sur leur travail. Cela commence par la vérification des demandes telles que les réinitialisations de mot de passe, les problèmes de connectivité, les bogues de logiciels, tout en accordant la priorité aux questions les plus importantes. Du dépannage aux séances à distance, en passant par le déploiement de mises à jour et la réalisation de copies de sauvegarde, ce poste allie la résolution de problèmes à la planification.

Il s’agit d’un travail rapide, collaboratif et gratifiant; vous êtes le lien entre les personnes et la technologie, et vous veillez à ce que tout fonctionne bien en coulisses.

Ce que vous apporterez à l’entreprise

Soutien technique
- Fournir une assistance de première et de deuxième ligne pour les ordinateurs de bureau, les ordinateurs portables, les appareils mobiles, les imprimantes et autres équipements informatiques.
- Dépanner et résoudre les problèmes liés aux systèmes d’exploitation, aux applications commerciales, au matériel et à la connectivité réseau.
- Assister les utilisateurs à distance par téléphone, par courriel et au moyen d’outils d’accès à distance.
Gestion des services
- Enregistrer, suivre et résoudre les incidents, les problèmes et les demandes de service en utilisant la plateforme ITSM de l’organisation.
- Transmettre les problèmes non résolus aux équipes ou aux fournisseurs appropriés, en suivant les procédures définies d’escalade.
- Assurer la résolution rapide des tickets conformément aux contrats de niveau de service (SLA).
Collaboration et communication
- Travailler en étroite collaboration avec les équipes des TI mondiales et locales afin d’assurer une couverture cohérente du soutien.
- Communiquer clairement des informations techniques à des utilisateurs non techniques.
- Participer aux réunions locales et mondiales sur les TI et contribuer au partage des connaissances.
Maintenance des systèmes
- Aider avec l’installation de logiciels, les mises à jour et la gestion des correctifs.
- Soutenir les processus d’intégration et de gestion des départs, y compris la configuration des comptes et la mise à disposition du matériel.
- Tenir à jour un inventaire exact des actifs informatiques et mettre à jour la documentation régulièrement.
Amélioration continue
- Cerner les problèmes récurrents et suggérer des améliorations pour réduire les incidents.
- Contribuer à l’élaboration de documents de soutien et de guides d’utilisation.
- Rester au fait des nouvelles technologies et des pratiques exemplaires en soutien informatique.

Ce dont vous avez besoin

Diplôme en technologies de l’information, en informatique ou dans un domaine connexe, avec deux à quatre années d’expérience en soutien informatique ou dans un centre d’assistance
Maîtrise de Windows, macOS, Microsoft 365 et des applications d’entreprise
Familiarité avec les outils ITSM tels que ServiceNow et Jira Service Desk
Fortes aptitudes en dépannage, communication et en service à la clientèle
Connaissance de base de la programmation en VBA pour soutenir les applications locales
La personne qui occupera ce poste travaillera dans un environnement francophone. Elle devra toutefois maîtriser l’anglais pour comprendre la documentation et les termes techniques provenant de sources internationales ainsi que pour communiquer avec les clients, les fournisseurs et les collègues étrangers.

À propos de l’équipe

Vous ferez partie d’une petite équipe d’experts en TI. L’équipe constitue l’épine dorsale informatique d’un environnement de fabrication dynamique, et travaille dans un cadre véritablement international.

  

Qui est Siemens Energy ?  

Chez Siemens Energy, nous sommes plus qu’une simple entreprise de technologie énergétique. Avec environ 100 000 employés dévoués dans plus de 90 pays, nous développons les systèmes énergétiques de demain, garantissant que la demande énergétique croissante de la communauté mondiale soit satisfaite de manière fiable et durable. Les technologies créées dans nos départements de recherche et nos usines propulsent la transition énergétique et constituent la base d’un sixième de la production mondiale d’électricité.

  

Notre équipe mondiale s’engage à faire d’une énergie durable, fiable et abordable une réalité en repoussant les limites de ce qui est possible. Nous préservons un héritage de 150 ans d’innovation qui nous encourage à rechercher des personnes qui soutiendront notre approche centrée sur la décarbonisation, les nouvelles technologies et la transformation énergétique.  

  

Découvrez comment faire la différence chez Siemens Energy : https://www.siemens-energy.com/employeevideo 

  

Notre engagement en faveur de la diversité  

Heureusement pour nous, nous sommes tous différents. La diversité est notre moteur. Il fonctionne à l’inclusion, et notre énergie créatrice combinée est alimentée par plus de 130 nationalités. Siemens Energy célèbre la personnalité de chacun – quels que soient son origine ethnique, son genre, son âge, sa religion, son identité ou son handicap. Nous donnons de l’énergie à la société, à toute la société, et nous ne discriminons pas sur la base de nos différences.  

  

Rétributions 

Occasions de développement de carrière et de perfectionnement    
Culture de travail axée sur le soutien et équilibre travail-vie personnelle sain   
Environnement de travail souple – horaires variables, télétravail et espaces de travail numériques.    
Rémunération globale concurrentielle.   
Avantages sociaux flexibles et programmes d’épargne   
Possibilité d’acheter des vacances
Congé parental    
Participation aux bénéfices    
Contribution à nos initiatives en matière de responsabilité sociale   
Accent mis sur la diversité et l’inclusion

 

Emplois: Home - Français | Canada | Siemens Energy Canada (siemens-energy.com) 

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first- and second-line support for user devices, applications, operating systems, and network connectivity, resolving and tracking incidents and service requests in line with SLAs. Maintain systems and IT assets, support employee onboarding and offboarding, collaborate with local and global teams, and improve support documentation and processes.

Requirements

A degree in information technology, computer science, or a related field and 2–4 years of IT support or helpdesk experience are requested. Candidates should be proficient with Windows, macOS, Microsoft 365, and enterprise applications; familiar with ITSM tools; have strong troubleshooting and communication skills; know basic VBA; and be fluent in English for international communication and documentation.

Skills

Technical Support
Troubleshooting
Windows
macOS
Microsoft 365
ITSM
ServiceNow
Jira Service Desk
VBA Programming
Network Connectivity
Hardware Support
Incident Management
Customer Service
Remote Support
Patch Management
IT Asset Inventory

Benefits

Career Growth And Development Opportunities
Supportive Work Culture
Healthy Work-Life Balance
Flexible Work Environment
Flexible Hours
Telecommuting
Flexible Benefits And Savings Programs
Vacation Entitlement
Parental Leave
Profit Sharing
Social Responsibility Initiatives
Diversity And Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Computer Science
IT Support
Helpdesk
First-Line Support
Second-Line Support
Windows
macOS
Microsoft 365
Enterprise Applications
ServiceNow
Jira Service Desk
ITSM
VBA
Operating Systems
Hardware
Network Connectivity
Remote Access Tools
Incident Management
Problem Management
Service Requests
Service-Level Agreements
Software Installation
Software Updates
Patch Management
Account Setup
Hardware Provisioning
IT Asset Inventory
Manufacturing
Backup

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