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Added 5 hours ago
Security Guard - Full Time
Allied Universal
Windsor, ON
$18 CAD / hour
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 11 hours ago
Security Guard - Industrial Setting
Allied Universal
Portage la Prairie, MB
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 13 hours ago
Level 1 Security Systems Technician
New Age Group
Concord, ON
Full-time
Reports to: Lead Technician/Operations Manager
Added 13 hours ago
Site Manager - Child and Youth Care Facility
Ndinawemaaganag Endaawaad Inc.
Winnipeg, MB
Full-time
Ensure building meets health and safety requirements; ensure regular inspection and testing of fire extinguishers, sprinkler systems, alarm systems, etc.
Added 14 hours ago
Skilled Trades Worker, Electrician
Seneca Polytechnic
King City, ON
Full-time
Under the direction of the Facilities Manager, the Licensed Electrician supports internal customers by performing a variety of tasks related to the installation, maintenance,…
Added 15 hours ago
Retail Experience Lead
Fire & Flower Inc.
Sudbury, ON · Greater Sudbury, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 15 hours ago
Retail Experience Lead
Fire & Flower Inc.
Temiskaming Shores, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 15 hours ago
Retail Experience Lead
Fire & Flower Inc.
Burlington, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 15 hours ago
Security Project Manager 2
Johnson Controls
Brampton, ON · CAN ON Brampton Paget Road
Full-time
The National Project Manager is an integral part of our national operations group, and acts as project leader to plan, execute, and complete access control, CCTV, intrusion alarm and…
Added 17 hours ago
Security Mobile Overnight Supervisor - London
Commissionaires Great Lakes
London, ON
Full-time
Perform 'stand downs' at client locations to ensure continuity of guard service, as requested by supervisor or manager.
Added 19 hours ago
Fire Alarm Service Manager
Classic Fire + Life Safety
Ottawa, Ontario
Full-time
Fire Alarm Service Manager is a motivated, knowledgeable and customer-minded individual who is committed to applying and contributing your experience and expertise to our Service’s…
Added 19 hours ago
Skilled Trades Worker, Electrician
SENECA COLLEGE OF APPLIED ARTS&TECHNOLOGY
King, ON
Full-time
Under the direction of the Facilities Manager, the Licensed Electrician supports internal customers by performing a variety of tasks related to the installation, maintenance,…
Added 2 days ago
Principal Mechanical Engineer - HVAC, Building Services, Fire Protection
Worley
Toronto, ON
Full-time
We are currently recruiting for a Principal Mechanical Engineer – HVAC, Building Services and Fire Protection Our team includes world class experts and dynamic go-getters. This is a…
Added 28 days ago
Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
Building life safety systems (sprinklers, extinguishers, specialized suppression systems, fire alarm, emergency generators)
Added 6 days ago
Retail Experience Lead
Fire & Flower Inc.
Sherwood Park, AB
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 3 days ago
Security Guard - Community Centre- Full Time
Allied Universal
London, ON
$20 CAD / hour
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 3 days ago
Security Guard - Municipal
Allied Universal
London, ON
Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 3 days ago
Security Guard - Full Time
Allied Universal
Brantford, ON
$19 CAD / hour
Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 21 days ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 3 days ago
Client Service Manager (CSM) - Fire Systems, GTA
Siemens
Oakville, ON
Full-time
As Client Service Manager - Fire Systems, you will serve as the primary point of contact for assigned customer accounts, fostering strong relationships, driving service growth, and ensuring…
Added 3 days ago
Principal Mechanical Engineer
Worley
Toronto, ON
Full-time
We are currently recruiting for a Principal Mechanical Engineer – HVAC, Building Services and Fire Protection Our team includes world class experts and dynamic go-getters. This is a…
Added 3 days ago
Maintenance Person
Westmont Hospitality Group
Peterborough, ON
Up to $19.26 CAD / hour
Part-time
…electrical systems, mechanical systems, energy management systems, fire alarm/safety systems, grounds, parking, renovation, exercise room,…
Added 3 days ago
Catalog Manager
Cintas Canada
Quebec, QC
Full-time
…aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the…
Added 4 days ago
Maintenance Manager
Optima Living
Surrey, BC
Full-time
Assesses building service contractors, reports findings to the General Manager, and oversees on-site work quality.
Added 3 days ago
Maintenance Worker
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Assists the Assistant Property Manager in performing fire inspections in keeping with Health & Safety policies and procedures

Siemens

Client Service Manager (CSM) - Fire Systems, GTA

Oakville, ON, Canada

Job type: Full-time
Apply by: Oct 19, 2026
Experience: 5+ years’ Fire Alarm Systems experience is a must.
Posting language: English
Posted: Sep 19, 2026

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Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

What will you do?

As Client Service Manager - Fire Systems, you will serve as the primary point of contact for assigned customer accounts, fostering strong relationships, driving service growth, and ensuring exceptional customer satisfaction. In addition to customer account management responsibilities, you will oversee and deliver small service projects and system modifications within your portfolio, acting as the owner of all service-related activities at customer sites from initial request through successful completion.

RESPONSIBILITIES:

Customer Account & Service Management

Continually review customer needs/demands and advise on and optimize the activities of Service Technicians accordingly on all assigned service accounts i.e. maintenance visits, repairs, training demonstrations etc.
Advise Service Supervisor and Dispatcher on service visits and handle all call-back problems.
Manage the Contract Renewal process for assigned accounts in conjunction with the Service Manager; Review and ensure contract costs are accurate to ensure repeat year on year profitable renewal.
Renewal costs to be sent to customers and agreed upon at least one month prior to end of contract year.
Serve as the overall owner of service delivery for assigned customer accounts, coordinating maintenance, repairs, small projects, technical support, and customer communications to ensure seamless customer experience.

Service Projects & Small Works Management

Own and manage small service projects, system modifications, repairs, and upgrades for assigned customer accounts from proposal development through execution, close-out, and invoicing.
Act as the primary service lead for assigned customer sites, ensuring all service-related activities are coordinated, delivered, and aligned with customer expectations.
Generate customized competitive proposals for small system modifications and repairs based on customer requirements.
Collaborate with the Project Manager on larger or more complex projects when appropriate.

Vendor & Stakeholder Collaboration

Liaison with other contractors/sub-contractors where necessary to ensure site operations are fully coordinated; Negotiate the most cost-effective solution for sub-contract suppliers and all other suppliers in-line with purchasing policies and procedures.
Liaise with Service Project Sales to share service leads and support the quotation process and maximize opportunities.

Location: This position supports the Toronto area. This is a hybrid role requiring in-office and / or on-site presence at customer sites.

What will you need to succeed?

Education & Industry Experience:

5+ years’ Fire Alarm Systems experience is a must.
Sprinkler and Suppression knowledge is beneficial.

Customer & Business Acumen:

Strong customer focus - able to sell small work, manage service maintenance performance, and deliver outstanding customer satisfaction.
Commercially and technically aware.

Organizational & Communication Skills;

Proven organizational skills - able to plan effectively and prioritize workloads including the ability to multi-task and delegate effectively.
Self-motivated and calm under pressure.
Strong verbal and written communication skills in English.
IT literate.

Other Requirement(s):

A valid and unrestricted G/Class 5 driver's licence and personal vehicle is required to participate in the Siemens Fleet Program and for travel to customer sites within assigned region(s).

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

[Salary is commensurate with experience, and ranges between $70,000 CAD - $90,000 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus 10% of base salary, based on Company performance metrics]

#SmartInfrastructure #FireAlarmSystems #FireandLifeSafety

About Us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada

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More about this job

Responsibilities

The Client Service Manager serves as the primary point of contact for assigned accounts, managing service delivery, maintenance, and small projects. They are responsible for fostering strong customer relationships, driving service growth, and ensuring operational efficiency across all assigned sites.

Requirements

Candidates must have at least 5 years of experience with Fire Alarm Systems and possess a valid G/Class 5 driver's license. Strong customer service, organizational, and communication skills are required to manage service activities and drive business growth.

Skills

Fire alarm systems
Customer account management
Service project management
Technical support
Contract renewal
Proposal development
Vendor collaboration
Communication skills
Organizational skills
Problem solving
Time management
IT literacy
Sales
Customer satisfaction

Benefits

Flexible work environment
Telecommuting
Mentorship programs
Profit sharing
Vacation entitlement
Employee perks and discounts

Visa sponsorship

Not detected in the job text

Keywords

Fire Alarm Systems
Client Service Manager
Service Delivery
Account Management
Project Management
Contract Renewal
Customer Satisfaction
Technical Support
Sprinkler Systems
Suppression Systems
Vendor Management
Business Development
Sales
Fleet Program
Smart Infrastructure
Fire and Life Safety

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