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Added 17 mins ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Langley (District), BC · City of Langley, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 17 mins ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 17 mins ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Burnaby, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 17 mins ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Coquitlam, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 32 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 4 hours ago
AI
Procurement Support Coordinator
American Iron & Metal (AIM)
Montreal, QC
- Full-time
The Procurement Support Coordinator, reporting to Manager, Procurement Support Operations, is responsible for providing administrative and operational support to the procurement function.…
Added 6 hours ago
OC
Treasury Coordinator
Ocean Capital Holdings
Saint John, NB
- Full-time
We’re seeking a motivated and detail-oriented Treasury Coordinator to support treasury operations across multiple companies and industries. Reporting to the Senior Manager – Treasury,…
Added 6 hours ago
MC
Individualized Participant Services (IPS) Worker
Metro Community Living
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Reporting to the IPS Coordinator, the IPS Worker plays a key role in empowering participants to live independently within their own homes and communities. This position provides…
Added 7 hours ago
KH
Operations And Sales Coordinator
Kingsmen Haulers
Calgary, AB
- Full-time
Role Description The Operations and Sales Coordinator is a full-time, on-site role based in Calgary, AB, responsible for supporting daily logistics operations and customer-facing sales…
Added 15 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 21 hours ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Coordinator keeps our maintenance team supplied, organized, and ready to work. You'll manage spare parts and purchasing, keep our…
Added 21 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 1 day ago
G
Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Toronto, ON
- Full-time
Join our team as a Project Coordinator / Field Engineer (Electrical, Mechanical or Structural), a pivotal role where you will actively contribute to the successful delivery of complex…
Added 1 day ago
G
Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Oakville, ON
- Full-time
Join our team as a Project Coordinator / Field Engineer (Electrical, Mechanical or Structural), a pivotal role where you will actively contribute to the successful delivery of complex…
Added 1 day ago
Conference and Events Coordinator
University of Saskatchewan
Saskatoon, SK
The conference and events coordinator provides administrative and coordination support for secretariat services delivered under contract with the Canadian Association for University…
Added 1 day ago
TC
Parts & Service Coordinator
Toromont Cat
Halifax, NS
- Full-time
As a key member of the Service team, the Parts & Service Coordinator plays a critical role in keeping equipment running, technicians supported, and customers informed while also…
Added 1 day ago
RG
Maintenance Coordinator - Full Time
Responsive Group Inc.
Prescott, ON
- Full-time
…expected to perform general, routine maintenance and servicing operations throughout the home in accordance with applicable codes and…
Added 1 day ago
FN
Training Coordinator I
Framatome North America
Pickering, ON
- Full-time
…next‑generation reactor solutions that support safe and efficient…
Added 1 day ago
T
Administrative Assistant- Clinic Coordinator
talkandthrive
Toronto, ON
- Part-time
…and ADHD assessments. We are seeking a proactive, tech-savvy administrative professional to help keep daily operations running smoothly and support an expanding clinical team.The position…
Added 1 day ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 1 day ago
SA
JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
Oakville, ON
- $55,000 to $60,000 CAD / year
- Full-time
The Jr. Cost accountant and material data- Coordinator is responsible for entering and maintaining information in the company’s Enterprise Resource Planning system (SAP) to ensure accuracy…
Added 1 day ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 1 day ago
NR
Appointment Coordinator
Northern Roads Auto Group
Fort Erie, ON
- Full-time
You’ll love your position as an Appointment Coordinator:
Added 1 day ago
R
Real Estate Team Operations & CRM Coordinator
Remax
Calgary, AB
- Full-time
This is more than an administrative role. We're looking for someone who enjoys building systems, managing a CRM, keeping client databases organized, coordinating transactions, supporting…
Added 1 day ago
NE
Administrative Assistant #26-36
North Eastern Ontario Family and Children's Services (NEOFACS)
Kapuskasing, ON
- $45,073 to $53,691 CAD / year
- Contract
En tant que membre de l'équipe administrative, vous serez responsable d'offrir des services de soutien administratifs et de bureau à l’Agence et à ses programmes. Votre responsabilité…

Siemens

National Service Coordinator

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Sep 24, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About Us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada

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More about this job

Responsibilities

Coordinate service requests, maintenance visits, emergency calls, technician dispatch, and complex customer and warranty work plans, while tracking activities through completion and communicating schedule updates. Support customers, billing, service-order closure, forecasting, and reporting, and collaborate across service, sales, project management, and field teams to improve service delivery and ensure compliance.

Requirements

Requires fluency in written and spoken French and English, post-secondary education in operations management, project management, or a related field, and at least five years of relevant coordination, customer service, operations support, or field service experience. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office and scheduling tools, and experience coordinating field service resources; familiarity with power distribution systems is an asset.

Skills

Service Coordination
Customer Support
Field Service Scheduling
Preventive Maintenance Scheduling
Technician Dispatch
Warranty Scheduling
Service Order Management
Billing Coordination
Forecasting and Reporting
Operational Process Improvement
Project Coordination
Microsoft Office
Microsoft Excel
Scheduling Tools
Bilingual Communication

Benefits

Flexible Work Environment
Flexible Hours
Telecommuting
Career Advancement Opportunities
Mentorship Programs
Profit Sharing
Vacation Entitlement
Social Responsibility Initiatives
Social Events
Employee Perks and Discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service Operations
Service Requests
Preventive Maintenance
Emergency Service Calls
Technician Dispatch
Customer Support
Warranty Scheduling
Service Lifecycle
Customer Satisfaction
Net Promoter Score
Service Orders
Billing
Invoicing
Forecasting
Operational Reporting
Continuous Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Scheduling Tools
Power Distribution Systems
600V To 40,000V
French
English
Automation Machinery Manufacturing

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