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Added 26 mins ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 26 mins ago
Body Technician
Kirmac Collision & Autoglass
Coquitlam, BC
Full-time
Business Address: 104 - 2714 Barnet Highway, Coquitlam BC. Canada
Added 1 hour ago
Residential Field Technician
Intek Communications Inc.
Barrie, ON
Full-time
Intek Communications Inc is looking to fill the position of Field Service and Installation Technician, under the direction of the Regional Manager. The Field Service and Installation…
Added 1 hour ago
Power Systems Production Manager
Finning
Surrey, BC
Full-time
…technically strong power systems professional who combines field commissioning expertise with leadership, project coordination, and continuous improvement…
Added 5 hours ago
QA Label Technician (Aylmer, ON)
Galaxie Brands Corporation
Hamilton, ON
$45,000 to $50,000 CAD / year
Full-time
…setting higher benchmarks has positioned us as leaders in the field. Our state-of-the-art facility and forward-thinking approach have set new standards for efficiency, consistency, and…
Added 6 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 6 hours ago
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
Internship
…providers. Since 1994, RMC Group of Companies has expanded the business to more than ten operating entities to provide a one stop shop for all our customer’s concrete needs. With such rapid…
Added 7 hours ago
Field Service Technician, Electrical & Software Systems - Medical Robotics
Able Innovations
Toronto, ON
Full-time
Field Service Technician, Electrical & Software Systems (FS2609)
Added 12 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 13 hours ago
Technician
elcaprod42 test
Toronto, ON
Up to $70,000 CAD / year
Contract
Associate's degree in a relevant field such as business administration or insurance.
Added 15 hours ago
New Home Technician - Warranty
Mattamy Homes
Milton, ON
Full-time
As the New Home Technician in our Warranty Department, you will adhere to generally accepted building practices and the high standards of Mattamy, while keeping with our mission of…
Added 17 hours ago
Petroleum Service Technician
BGIS
Calgary, AB
Full-time
The Petroleum Service Technician will specialize in the maintenance and repair of pumping equipment, electrical, fuel management systems for retail petroleum stations, utility providers,…
Added 18 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 19 hours ago
Project Technician – Tier 3 Network & Infrastructure Specialist
MSP OPERATIONAL CORP
Guelph, ON · London, ON
$90,000 to $100,000 CAD / year
…next level. As we continue to grow, we are seeking a Project Technician – L3 Networking Specialist to join us in creating innovative technology solutions that will shape the future of…
Added 1 day ago
Body Technician
Kirmac Collision & Autoglass
Coquitlam, BC
Full-time
Business Address: 104 - 2714 Barnet Highway, Coquitlam BC. Canada
Added 1 day ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 1 day ago
Critical Environment Technician
Microsoft
Toronto, ON
Full-time
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and…
Added 1 day ago
Technical Training Specialist
Engineering Search Firm Inc.
Mississauga, ON
$95,000 to $110,000 CAD / year
Full-time
The successful candidate will be responsible for creating training programs designed primarily for field service and start-up technicians, with the goal of preparing and certifying…
Added 1 day ago
Field Service Technician
Ricoh
Victoria, BC
Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 1 day ago
Field Service Technician
Wiseworth Canada Industries Ltd.
Edmonton, AB
Full-time
We’re looking for a Field Service Technician to join our Edmonton-based service team. In this hands-on, customer-facing role, you’ll install, maintain, diagnose, and repair industrial…
Added 1 day ago
Power Generation Field Service Technician (GTA)
Cummins Inc.
Mississauga, ON
Full-time
We are looking for a Field Service Power Generation technician to join our team for our distribution business in Mississauga.
Added 1 day ago
Security Systems Technician - Service Focused
Convergint Technologies Ltd
Mississauga, ON
$30 to $38 CAD / hour
Convergint is looking for a team-oriented, experienced Security Service Technician, to join our amazing culture in our Toronto location. In this position, you are responsible for providing…
Added 1 day ago
Security Systems Technician - Junior or Mid Level
Convergint Technologies Ltd
Mississauga, ON
Convergint is currently recruiting for a Security Systems Technician to join our team in Toronto, ON. As a Security Technician, you will be responsible for providing customer and technical…
Added 1 day ago
Drafting Technician
Sandvik
Sturgeon Falls (DSI)
Full-time
We now have an opening for a Drafting Technician with strong technical drawing skills and hands on experience applying Lean principles in a manufacturing or engineering environment. In this…
Added 1 day ago
Photonic Systems Test Technician
Ciena
Ottawa, ON
$21.82 to $34.9 CAD / hour
Full-time
The Photonic Systems Technician supports the development, testing, and sustainment of Ciena's Reconfigurable Line System (RLS) and related photonic products. This hands-on role is…

Siemens

National Service Coordinator

Quebec, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About Us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada

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More about this job

Responsibilities

Coordinate service requests, maintenance visits, emergency calls, technician dispatch, and complex customer and warranty work plans, while tracking activities through completion and communicating schedule updates. Support customers, billing, service-order closure, forecasting, and reporting, and collaborate across service, sales, project management, and field teams to improve service delivery and ensure compliance.

Requirements

Requires fluency in written and spoken French and English, post-secondary education in operations management, project management, or a related field, and at least five years of relevant coordination, customer service, operations support, or field service experience. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office and scheduling tools, and experience coordinating field service resources; familiarity with power distribution systems is an asset.

Skills

Service Coordination
Customer Support
Field Service Scheduling
Preventive Maintenance Scheduling
Technician Dispatch
Warranty Scheduling
Service Order Management
Billing Coordination
Forecasting and Reporting
Operational Process Improvement
Project Coordination
Microsoft Office
Microsoft Excel
Scheduling Tools
Bilingual Communication

Benefits

Flexible Work Environment
Flexible Hours
Telecommuting
Career Advancement Opportunities
Mentorship Programs
Profit Sharing
Vacation Entitlement
Social Responsibility Initiatives
Social Events
Employee Perks and Discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service Operations
Service Requests
Preventive Maintenance
Emergency Service Calls
Technician Dispatch
Customer Support
Warranty Scheduling
Service Lifecycle
Customer Satisfaction
Net Promoter Score
Service Orders
Billing
Invoicing
Forecasting
Operational Reporting
Continuous Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Scheduling Tools
Power Distribution Systems
600V To 40,000V
French
English
Automation Machinery Manufacturing

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