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Added 2 hours ago
Occupational Safety & Health Coordinator
City of Brandon
Brandon, MB
The Occupational Safety and Health Coordinator lead the development and advancement of a positive, proactive safety culture across the corporation by building relationships, engaging…
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collect safety issues and assess patients accordingly (5%),
Added 8 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The care coordinator delivers safe, compassionate, and evidence-informed care while contributing to patient safety, continuity of care, and collaborative practice. This role with Ross…
Added 9 hours ago
MG
Safety and HR Coordinator
Mehtoj Group Ltd.
Winnipeg, MB
- Full-time
Role Description The Safety and HR Coordinator is a full-time, on-site role based in Winnipeg, MB, responsible for supporting both workplace safety programs and human resources functions.…
Added 11 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The care coordinator delivers safe, compassionate, and evidence-informed care while contributing to patient safety, continuity of care, and collaborative practice. This role with Ross…
Added 14 hours ago
W
Material Coordinator
Worley
AB · Edmonton, AB
- Full-time
Worley Canada Construction is seeking a Materials Coordinator to support materials management activities within a client-operated warehouse environment in Edmonton, AB.
Added 15 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collect safety issues and assess patients accordingly (5%),
Added 18 hours ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
As the Health & Safety Coordinator, reporting to the Health and Safety Supervisor, you will support and strengthen the site’s safety programs by performing a wide range of health and safety…
Added 20 hours ago
PE
Structural Site Supervisor
PTW Energy Services
Calgary, AB
- Full-time
The Structural Site Supervisor assists the Field Crew Coordinator in developing strategies to maximize safety, quality and productivity. In addition, the Structural Site Supervisor will…
Added 21 hours ago
KL
IT Analyst – Developer
Kativik llisarniliriniq
Montreal, QC
- Full-time
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for analyzing, designing, developing and managing all aspects of development and programming to…
Added 22 hours ago
PT Supportive Housing Coordinator (Strathearne Suites)- 14 month contract
Indwell
Hamilton, ON
Supportive Housing Coordinator- Part Time- 14- month contract
Added 1 day ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 1 day ago
Field Utilities Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Field Utilities Coordinator will support safe excavation and drilling activities by coordinating utility locates and ground disturbance clearance in the field and implementing the…
Added 1 day ago
MB
Warehouse Coordinator (Wednesday to Saturday 4pm - 2am)
Martin Brower UK and Ireland
Oshawa, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 1 day ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 1 day ago
MB
Warehouse Coordinator: 18-month contract, Wednesday-Saturday or Sunday-Wednesday, 4:30am-2:30am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 1 day ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower UK and Ireland
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 1 day ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collect safety issues and assess patients accordingly (5%),
Added 1 day ago
UO
Coordinator, Access Initiatives and Community Outreach (Part-Time, TERM)
University of Toronto
Toronto, ON
- Part-time
Under the direction of the Director, Equity, Diversity, and Inclusion, the Coordinator, Access Initiatives & Community Outreach is responsible for the coordination of culturally responsive,…
Added 1 day ago
W
Material Handler III
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking a Materials Coordinator to support materials management activities within a client-operated warehouse environment in Edmonton, AB.
Added 1 day ago
R&
Associate Director - Recovery
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
Working closely with Recovery Managers, the Intake Coordinator, and the Director of Programming, you'll be responsible for ensuring our recovery programs remain effective, consistent, and…
Added 1 day ago
JD
Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Added 1 day ago
G
HSE Coordinator - Services
Graham
Fort McMurray, AB
- Temporary
Experience: 3–5 years in safety or a related field
Added 1 day ago
CO
Client Navigator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Under the general supervision of the Coordinator of Shelters and Homelessness, responsible to establish and maintain relationships with clients with a focus on housing outcomes, securing,…
Added 1 day ago
Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
…outlined in the Program Agreement, and protocols relating to safety, building maintenance, and daily…

Siemens

National Service Coordinator

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Sep 24, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About Us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada

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More about this job

Responsibilities

Coordinate service requests, maintenance visits, emergency calls, technician dispatch, and complex customer and warranty work plans, while tracking activities through completion and communicating schedule updates. Support customers, billing, service-order closure, forecasting, and reporting, and collaborate across service, sales, project management, and field teams to improve service delivery and ensure compliance.

Requirements

Requires fluency in written and spoken French and English, post-secondary education in operations management, project management, or a related field, and at least five years of relevant coordination, customer service, operations support, or field service experience. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office and scheduling tools, and experience coordinating field service resources; familiarity with power distribution systems is an asset.

Skills

Service Coordination
Customer Support
Field Service Scheduling
Preventive Maintenance Scheduling
Technician Dispatch
Warranty Scheduling
Service Order Management
Billing Coordination
Forecasting and Reporting
Operational Process Improvement
Project Coordination
Microsoft Office
Microsoft Excel
Scheduling Tools
Bilingual Communication

Benefits

Flexible Work Environment
Flexible Hours
Telecommuting
Career Advancement Opportunities
Mentorship Programs
Profit Sharing
Vacation Entitlement
Social Responsibility Initiatives
Social Events
Employee Perks and Discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service Operations
Service Requests
Preventive Maintenance
Emergency Service Calls
Technician Dispatch
Customer Support
Warranty Scheduling
Service Lifecycle
Customer Satisfaction
Net Promoter Score
Service Orders
Billing
Invoicing
Forecasting
Operational Reporting
Continuous Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Scheduling Tools
Power Distribution Systems
600V To 40,000V
French
English
Automation Machinery Manufacturing

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