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Added 14 mins ago
Senior IT Project Technician | Technicien·ne sénior·e Projets IT
Behaviour Interactive
Montreal, QC
Full-time
…Innovation team. In this role, you'll work hand in hand with production and the IT team to find the right software for the studio, plan how it lands, and deploy it at scale across the…
Added 28 mins ago
Automotive Refinish Technician
CSN Collision
Hamilton, ON
Full-time
Automotive Refinish Technician - Collision Repair
Added 30 mins ago
Automotive Refinish Technician
CSN Collision
Hamilton, ON
Full-time
Automotive Refinish Technician – Collision Repair
Added 30 mins ago
Facility Maintenance Technician
Superior Glove
Halton Hills, ON
$27 to $29 CAD / hour
Reporting to the Plant Manager, the Facility Maintenance Technician will be responsible for maintaining the facility in good working order / repair, upkeep of the property including snow…
Added 30 mins ago
Lab Technician Co-Op
IKO North America
Brampton, ON
Full-time
…materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality,…
Added 44 mins ago
(sr) Branch Service Manager (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Concord, ON · Dartmouth, NS
Full-time
 Ensure that all Customers receive a visit by a technician at least twice per year
Added 44 mins ago
Apprentice Heavy Duty Mechanic
CEDA
Conklin, AB
Full-time
We help industries thrive by delivering reliable industrial and environmental services that maximize production, mitigate risk and prevent costly outages. Powered by cutting-edge…
Added 1 hour ago
(sr) Field Service Technician (Production Print) - (Saskatoon)
Konica Minolta Business Solutions Canada
Saskatoon, SK
Full-time
🔧🖨️ Join Our Team as a Production Print Field Service Technician! 🖨️🔧
Added 1 hour ago
(sr) Field Service Technician (Production Print) (Edmonton)
Konica Minolta Business Solutions Canada
AB · Edmonton, AB
Full-time
🔧🖨️ Join Our Team as a Production Print Field Service Technician! 🖨️🔧
Added 1 hour ago
(sr) Field Service Technician (Moncton)
Konica Minolta Business Solutions Canada
Moncton, NB
Full-time
🔧🖨️ Join Our Team as a Production Print Field Service Technician! 🖨️🔧
Added 1 hour ago
(sr) Field Service Technician- Production Print/Technicien sur la route- Spécialiste en Production (Montreal)
Konica Minolta Business Solutions Canada
Montreal, QC
Full-time
Join Our Team as a Production Print Field Service Technician!
Added 1 hour ago
(sr) Production Print Field Service Technician - Build a Specialized Career in Technology and Service (Burnaby, British Colombia)
Konica Minolta Business Solutions Canada
Burnaby, BC
Full-time
As a Production Print Field Service Technician, you will develop valuable skills in:
Added 1 hour ago
Skilled Restoration Technician
MIKE'S DAMAGE CONTROLER INC.
Ottawa, ON
$24 to $26.25 CAD / hour
Full-time
We are looking for an experienced Skilled Restoration Technician to join our team! You will be making an impact each day by responding to customer needs for Water and Fire Restoration jobs.…
Added 1 hour ago
Autobody Technician
Lift Auto Group
Valleyview, AB
Up to $34 CAD / hour
Full-time
Lift offers FLAT RATE with the opportunity to earn an additional production bonus based on efficiency. In addition, we are offering a Signing Bonus and Relocation Assistance for any…
Added 1 hour ago
Millwright
KIT Recruitment
London, ON
Full-time
…mechanical installations and maintenance of plant equipment and production…
Added 2 hours ago
Production Technician
Vylor
Diamond City, AB
Full-time
We have an exciting opportunity for a Production Technician to join our company and support our Lethbridge, Alberta location.
Added 2 hours ago
Journeyman Powerline Technician
Forbes Bros. Group of Companies
Regina, SK
Full-time
The Journeyman Powerline Technician (PLT) will assist in the construction and maintenance of distribution powerlines. The Journeyman Lineman will have a valid Journeyperson certificate and…
Added 2 hours ago
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…maintaining timecard records, and complying with established production, quality, and safety…
Added 2 hours ago
Quality Control Technician - 12 Hour Rotating Continental Shifts
CuBE Packaging Solutions Inc.
Aurora, ON
Full-time
Cube Packaging Solutions is currently seeking a Quality Control Technician to join our team in Aurora, Ontario. This role is required to work 12-hour rotating continental shifts.
Added 2 hours ago
(sr) Branch Service Manager (Maritimes)
Konica Minolta Business Solutions Canada
Concord, ON
Full-time
 Ensure that all Customers receive a visit by a technician at least twice per year
Added 2 hours ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 2 hours ago
(sr) Branch Service Manager (Maritimes)
Konica Minolta Business Solutions Canada
Dartmouth, NS
Full-time
 Ensure that all Customers receive a visit by a technician at least twice per year
Added 2 hours ago
Assembly Technician - ATP Wellhead
Stream-Flo Industries
AB · Edmonton, AB
Full-time
Reporting to the Assembly, Test and Paint (ATP) Supervisor, the Assembly Technician will be responsible for providing quality workmanship on the assembly testing and painting of Company…
Added 2 hours ago
Laboratory Technician
MSALABS
Langley (District), BC · Langley, BC
Full-time
The Laboratory Technician position is responsible for lab weighing and performing routine analysis in digestion while maintaining adequate production, quality control and turnaround times.…
Added 2 hours ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…

Siemens

National Service Coordinator

Quebec, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About Us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Canada

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More about this job

Responsibilities

Coordinate service requests, maintenance visits, emergency calls, technician dispatch, and complex customer and warranty work plans, while tracking activities through completion and communicating schedule updates. Support customers, billing, service-order closure, forecasting, and reporting, and collaborate across service, sales, project management, and field teams to improve service delivery and ensure compliance.

Requirements

Requires fluency in written and spoken French and English, post-secondary education in operations management, project management, or a related field, and at least five years of relevant coordination, customer service, operations support, or field service experience. Candidates should have strong organizational, communication, customer service, and problem-solving skills, proficiency with Microsoft Office and scheduling tools, and experience coordinating field service resources; familiarity with power distribution systems is an asset.

Skills

Service Coordination
Customer Support
Field Service Scheduling
Preventive Maintenance Scheduling
Technician Dispatch
Warranty Scheduling
Service Order Management
Billing Coordination
Forecasting and Reporting
Operational Process Improvement
Project Coordination
Microsoft Office
Microsoft Excel
Scheduling Tools
Bilingual Communication

Benefits

Flexible Work Environment
Flexible Hours
Telecommuting
Career Advancement Opportunities
Mentorship Programs
Profit Sharing
Vacation Entitlement
Social Responsibility Initiatives
Social Events
Employee Perks and Discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service Operations
Service Requests
Preventive Maintenance
Emergency Service Calls
Technician Dispatch
Customer Support
Warranty Scheduling
Service Lifecycle
Customer Satisfaction
Net Promoter Score
Service Orders
Billing
Invoicing
Forecasting
Operational Reporting
Continuous Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Scheduling Tools
Power Distribution Systems
600V To 40,000V
French
English
Automation Machinery Manufacturing

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