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Added 13 mins ago
CT
Product Owner
Connex Telecommunications Inc.
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Product Owner - Technology & Digital Transformation
Added 13 mins ago
R
Senior Director, CFO Controls Office
RBC
Toronto, ON
- Full-time
Lead CFO Group through Operational Risk program transformation as launched by GRM, including development of implementation frameworks, project plans, guidance, training delivery, and design…
Added 13 mins ago
O
Director, Design
OpenText
Waterloo, ON
- Full-time
As Director, Design, you will lead and evolve the organization’s design function, delivering high-quality, client-centric creative experiences that strengthen the brand and support business…
Added 13 mins ago
PB
Director, Data and Insights
Pacific Blue Cross
Burnaby, BC
- $122,400 to $183,600 CAD / year
- Full-time
Reporting to the Vice President, Information Technology & Enterprise Transformation, you will lead the development of PBC's enterprise data, analytics, and AI strategy, helping transform…
Added 44 mins ago
C
Senior Director, Group Product Owner - Enterprise Governance, Risk & Compliance (eGRC)
CIBC
Toronto, ON
- Full-time
Leadership and Capability Building - Build a high-performing team with the product, risk, data, and transformation capabilities to lead at enterprise scale. Create clarity, empower…
Added 44 mins ago
Developer/Technical Architect - Microsoft D365 Customer Engagement
EY
Toronto, ON · Vancouver, BC
…capitalize on increasing customer and data-centric digital transformation…
Added 1 hour ago
SS
Technical Project Manager
Sopra Steria
Toronto, ON
- Full-time
Sopra Steria Canada is looking for a dynamic Technical Project Manager to lead infrastructure and security transformation projects for international clients.
Added 1 hour ago
Sr. Technical Support Specialist
Open Text Corporation
Waterloo, ON
…and contribute to projects that shape the future of digital…
Added 1 hour ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
CBTCS Engineering Service Delivery Analyst(Fixed Term)
Hitachi Rail
Toronto, ON
- $69,128 to $103,692 CAD / year
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
RAM Specialist, Senior
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
Bid Procurement Project Manager
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
HR
Deployment Bid Technical Lead
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
V
Payroll Analyst
Vaco
Milton, ON
- $75,000 to $90,000 CAD / year
- Full-time
Lead and support year-end payroll activities, including preparation, reconciliation, adjustments, and statutory filings such as T4s, RL-1s, T4As, WCB/CSST, EHT, QMD, MHT, and other…
Added 1 hour ago
ED
Senior/Principal Enterprise Architect (Level 18 & Level 19) - EN 425
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $149,341 CAD / year
- Full-time
Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC's 2030 business transformation.
Added 1 hour ago
C
Senior Business Analyst
Centrilogic
Canada
- Full-time
Process Improvement & Business Transformation
Added 1 hour ago
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Director, Digital Platforms & Architecture
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…d’équipes technologiques, de plateformes et d’initiatives de…
Added 1 hour ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable U.S.
Gatineau, QC
- Full-time
…and a passion for process improvement and technology-driven…
Added 1 hour ago
Q
Content Specialist
Quadient
Markham, ON
- $58,200 to $72,800 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 2 hours ago
B
VP, Engineering - Network Observability
BlueCat
Canada
- Full-time
…reliably - the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at…
Added 2 hours ago
PS
Vice President of Sales
Persistent Systems
Toronto, ON
- Full-time
Lead proposal development, pricing, and commercial reviews
Added 2 hours ago
T
Senior Data Scientist
TechBlocks
Vaughan, ON
- Contract
We are hiring a lead data scientist to own the technical strategy and hands-on development of large-scale optimization and machine learning systems that drive real operational decisions -…
Added 2 hours ago
UC
Director of Finance
UnitiWall Corporation
Mississauga, ON
- Full-time
Lead external audit support and resolve findings promptly.

Siemens

National Service Coordinator

Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

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Job details

Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Oct 2, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

Job ID

523004

Posted since

23-Sep-2026

Organization

Smart Infrastructure

Field of work

Internal Services

Company

Siemens Canada Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Montreal - Quebec - Canada
Quebec City - Quebec - Canada
Toronto - Ontario - Canada

Apply About employer

More about this job

Responsibilities

The National Service Coordinator is responsible for scheduling and dispatching field service technicians while monitoring service requests to ensure timely completion. They also act as a primary point of contact for customers, managing warranty scheduling and driving continuous improvement in operational efficiency.

Requirements

Candidates must possess a post-secondary degree in Operations or Project Management and at least 5 years of relevant experience in service coordination. Fluency in both French and English is mandatory to communicate effectively with customers and internal stakeholders across Canada.

Skills

Service coordination
Customer support
Field service operations
Project management
Operations management
Scheduling
Dispatching
Bilingualism
Microsoft Office Suite
Problem-solving
Communication skills
Technical support
Data analysis
Reporting
Relationship management

Benefits

Flexible work environment
Telecommuting
Profit sharing
Vacation entitlement
Employee perks and discounts
Mentorship programs
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service coordination
Field service
Preventive maintenance
Dispatching
Customer experience
NPS
Warranty scheduling
Operations management
Project management
Power distribution systems
Microsoft Excel
Microsoft Teams
Forecasting
Reporting
Continuous improvement
Bilingual
Smart infrastructure
Industrial AI
Sustainability
Digital transformation

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