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Added 1 hour ago
RF
Customer Success Specialist
Radius Fire Protection
Richmond, BC
- Full-time
You will begin by working closely with the Fire Sales Team, handling essential administrative functions such as proposal development, quotes, and follow-ups. You’ll also manage inbound lead…
Added 2 hours ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
…small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the…
Added 2 hours ago
CE
Program & Team Leader – Power Systems (HV/MV) Utility Engineering (with Renewable integration)
Colm Engineering Ltd
Vaughan, ON
- Full-time
Colm Engineering is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation,…
Added 3 hours ago
MS
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
- Part-time
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Added 3 hours ago
MS
Merchandise Manager
Michaels Stores
Saskatoon, SK
- Part-time
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Added 5 hours ago
NA
Manager, Commercial SME
NFP, an Aon company (Canada)
Oshawa, ON
- Full-time
Our Small and Medium Enterprise (SME) Commercial Insurance team is seeking a full-time, permanent Manager to lead a team of SME Client Managers in a trusting, accountable, People First…
Added 7 hours ago
IE
Analyst, Information Security
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We are seeking a hands-on Security Analyst to join our Information Security team and help drive the day-to-day execution of security operations across IMAX.
Added 7 hours ago
C
Sr. Team Leader, Wealth Client Services
CIBC
Toronto, ON
- Full-time
As part of a dynamic team of investment and private banking professionals in CIBC Wealth Management, CIBC Private Wealth Management (PWM) combines the strengths of CIBC Private Banking…
Added 8 hours ago
GC
Surveillance Operator (Part-time) - Pickering
Great Canadian Entertainment
Pickering, ON
- Part-time
…theft, fraud and abuse, using surveillance techniques to monitor operations and gaming activities, while establishing and contributing to a safe and welcoming work environment for all team…
Added 14 hours ago
Engineer Associate - Multiple Locations
Cargill
Clavet, SK
…facilities located in communities across the Canada. There, you will lead production or maintenance employees, project teams, contractors or technical operations teams executing on critical…
Added 15 hours ago
C
Senior Storeperson
CPKC
Moose Jaw, SK
- Full-time
Lead and coordinate the daily activities of unionized store personnel
Added 15 hours ago
SC
Retail Assistant Manager
Staples Canada
Delta, BC
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 15 hours ago
FM
Metallurgist
Foran Mining Corporation
SK
- $95,000 to $115,000 CAD / year
- Full-time
Eldorado Gold Saskatchewan is advancing the McIlvenna Bay project, a cornerstone asset and one of the most significant copper development projects in Canada. With commercial production…
Added 16 hours ago
BH
Sr. Safety Advisor
BC Hydro
Prince George, BC
- $109,700 to $138,700 CAD / year
- Full-time
Support Operations, Asset Management, and engineering groups with electrical public safety risk assessments, standards development, and program governance.
Added 16 hours ago
WH
Financial Analyst - Physician Compensation & Reconciliation
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- Full-time
…payment inquiries, working closely with the Physician Payments Team Lead, Clinics Finance, clinic operations and other stakeholders to ensure payments are accurate, complete, appropriately…
Added 17 hours ago
LC
Safety, Security & Response Manager
LNG Canada
Kitimat, BC
- Full-time
The Safety, Security and Response Manager is a senior operational leadership position responsible for the prevention, protection and response framework across LNG Canada's operating asset.
Added 17 hours ago
WC
(CAN) Asset Protection Operations Team Lead
Walmart Canada
Duncan, BC
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate,…
Added 18 hours ago
CC
Director, Communications and Engagement – Redevelopment Projects
Canadian College of Health Leaders - Northwestern Ontario Chapter
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 18 hours ago
PS
Senior Manager Cybersecurity - Governance Risk and Compliance
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $160,000 CAD / year
- Full-time
This role will lead the development and advancement of the organization's cybersecurity strategy, governance, risk management, compliance, and security initiatives, ensuring organizational…
Added 18 hours ago
Lead Maintenance Technician
Concert Properties Ltd.
Vancouver, BC
Reporting to the Community Manager or designate, the Maintenance Technician Lead is a resident-facing, building-focused role at one of our residential rental communities responsible for…
Added 18 hours ago
P
Corporate Tax, Manager
PwC
Toronto, ON
- Full-time
…objectives, with the ability to navigate the client’s business operations to bring ideas for tax efficiency, including for example reorganizations, business expansion, exits, often…
Added 18 hours ago
R
Procurement Manager (Contract)
RTX
Calgary, AB
- Full-time
We are seeking an experienced Procurement Manager, for a 1-year contract, to oversee and lead all purchasing activities, processes, systems, and tools. In this role, you will support a team…
Added 19 hours ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
…management of our real estate portfolio and related entities. You’ll lead accounting operations, financial reporting, budgeting, forecasting, and cash flow management while maintaining…
Added 19 hours ago
OC
Mill Operator - Temporary (Talent Pool)
Orano Canada
SK · Saskatchewan, Canada
- Contract
Reporting to the Mill Operations Supervisor, this position is responsible for the following duties:
Added 19 hours ago
OC
Mill Operator - Temporary
Orano Canada
SK · Saskatchewan, Canada
- Contract
Reporting to the Mill Operations Supervisor, this position is responsible for the following duties:

Siemens

National Service Coordinator

Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

Apply About employer

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Job details

Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Oct 2, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

Job ID

523004

Posted since

23-Sep-2026

Organization

Smart Infrastructure

Field of work

Internal Services

Company

Siemens Canada Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Montreal - Quebec - Canada
Quebec City - Quebec - Canada
Toronto - Ontario - Canada

Apply About employer

More about this job

Responsibilities

The National Service Coordinator is responsible for scheduling and dispatching field service technicians while monitoring service requests to ensure timely completion. They also act as a primary point of contact for customers, managing warranty scheduling and driving continuous improvement in operational efficiency.

Requirements

Candidates must possess a post-secondary degree in Operations or Project Management and at least 5 years of relevant experience in service coordination. Fluency in both French and English is mandatory to communicate effectively with customers and internal stakeholders across Canada.

Skills

Service coordination
Customer support
Field service operations
Project management
Operations management
Scheduling
Dispatching
Bilingualism
Microsoft Office Suite
Problem-solving
Communication skills
Technical support
Data analysis
Reporting
Relationship management

Benefits

Flexible work environment
Telecommuting
Profit sharing
Vacation entitlement
Employee perks and discounts
Mentorship programs
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service coordination
Field service
Preventive maintenance
Dispatching
Customer experience
NPS
Warranty scheduling
Operations management
Project management
Power distribution systems
Microsoft Excel
Microsoft Teams
Forecasting
Reporting
Continuous improvement
Bilingual
Smart infrastructure
Industrial AI
Sustainability
Digital transformation

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