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Added 38 mins ago
AC
Laundry Aide
Aramark Canada
Kamloops, BC
- Full-time
Ensure linens meet the quality expectations designated by specific customers. Any questions or issues should be referred to the lead or supervisor.
Added 2 hours ago
S
Rotating Equipment Manager
Shell
Scotford, AB
- Full-time
…strategic support for rotating equipment across Scotford’s production assets, including the Upgrader, Refinery, and Chemicals units - and contributes to shaping both capital and operational…
Added 2 hours ago
BG
Process Engineer, Production
BV GLAZING
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
…within our Concord campus. This role focuses on optimizing production processes, improving product quality, enhancing operational efficiency, reducing waste, and supporting the…
Added 2 hours ago
T
Staff Software Engineer
Twilio
Remote, Canada
- Full-time
- Remote
…from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term…
Added 3 hours ago
HJ
CAMO ENGINEER
Hongkong Jet
Engineer, BC
- Full-time
Lead and manage engineering projects related to fleet upgrades, modifications, and other technical improvements.
Added 3 hours ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
…quality and delivery from onboarding through renewal. You will lead complex implementations and change initiatives, and direct Production and IT to deliver against client…
Added 3 hours ago
WL
Application Specialist
Wainbee Limited
Saguenay, QC
- Full-time
Support production activities and installation projects as required
Added 3 hours ago
WL
Supervisor Operations, East
Wainbee Limited
Quebec, QC
- Full-time
The incumbent will lead a front-line regional operations and warehouse team, coordinate shipping and receiving activities, support continuous improvement efforts, and maintain health,…
Added 3 hours ago
WL
Application Specialist
Wainbee Limited
Pointe-Claire, QC
- Full-time
Support production activities and installation projects asrequired
Added 3 hours ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
We are seeking a PSR Catalog & TM Forum Enterprise Architect to lead the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the…
Added 3 hours ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
Support and participate in Lead program initiative
Added 3 hours ago
K
Enterprise Architect, AI Engineering – Security & Compliance
KPMG
Toronto, ON · ON
- Full-time
Lead security architecture and production-readiness reviews, identifying required controls, risks and remediation activities, and coordinating the approvals required to move solutions into…
Added 4 hours ago
AD
Production Operator (Cobot)
Active Dynamics Group
Toronto, ON
- Full-time
TITLE: PRODUCTION OPERATOR (COBOT) REF. NO.: POC10022026
Added 4 hours ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
Ensure all production and safety related issues are communicated to the Maintenance WTL/Manager and appropriate Operations WTL
Added 4 hours ago
MT
CNC LASER PUNCH OPERATOR
Metalcraft Technology Inc
Coquitlam, BC
- Full-time
Program, set up, and operate CNC punch presses and laser cutting equipment according to drawings, work orders, and priorities set by the Team Lead.
Added 4 hours ago
AG
Project Manager
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
Lead and document key meetings: handover, kickoff, sample reviews, production reviews, and closing.
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
SP
General Manager – Print & Sign Shop
Sage Print & Sign Ltd.
Edmonton, AB
- Full-time
The General Manager will be responsible for the day-to-day performance of the business, including staff leadership, production scheduling, customer service, quoting, quality control, sales…
Added 6 hours ago
A
Welder
Arrow
Guelph, ON
- Full-time
Perform other duties as defined and assigned by department supervisor or lead hand.
Added 6 hours ago
AG
Superintendent - Health & Safety
Artemis Gold - Blackwater Project
BC
- Other
…silver pour at Blackwater was achieved in 2025 and commercial production was declared on May 1, 2025. Artemis Gold trades on TSX-V under the symbol ARTG. For more information visit…
Added 6 hours ago
CB
Food Safety & Quality Assurance Manager
Cerelia Bakery Canada LP
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
…continue to grow and expand, our history of trade partnership, production excellence, well-founded innovation, and sustainable development is deeply rooted in more than 40 years of industry…
Added 6 hours ago
CA
Cartoner 4 - (OP3)
Cooke Aquaculture Inc.
St. Stephen, NB
- Full-time
As a Cartoner 4 Operator at Ganong, you will play a pivotal role in controlling the production process by operating and maintaining the Bagger machine. Reporting to the Shift Supervisor,…
Added 7 hours ago
MI
Millwright
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- $42.89 CAD / hour
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 7 hours ago
CC
Location Manager
Cintas Canada
Toronto, ON · North York, ON
- Full-time
…of activities that will prepare the partner to successfully lead a Rental facility within a 24-month timeframe. Responsibilities include but are not limited to management of an assigned…
Added 7 hours ago
E
Intermediate/Senior Instrumentation & Controls Engineer
Engcomp
Saskatoon, SK
- Full-time
Design and Development: Lead the design and development of instrumentation and control systems, components, and products from concept through to production. Utilize industry-standard…

Siemens

National Service Coordinator

Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Oct 2, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

Job ID

523004

Posted since

23-Sep-2026

Organization

Smart Infrastructure

Field of work

Internal Services

Company

Siemens Canada Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Montreal - Quebec - Canada
Quebec City - Quebec - Canada
Toronto - Ontario - Canada

Apply About employer

More about this job

Responsibilities

The National Service Coordinator is responsible for scheduling and dispatching field service technicians while monitoring service requests to ensure timely completion. They also act as a primary point of contact for customers, managing warranty scheduling and driving continuous improvement in operational efficiency.

Requirements

Candidates must possess a post-secondary degree in Operations or Project Management and at least 5 years of relevant experience in service coordination. Fluency in both French and English is mandatory to communicate effectively with customers and internal stakeholders across Canada.

Skills

Service coordination
Customer support
Field service operations
Project management
Operations management
Scheduling
Dispatching
Bilingualism
Microsoft Office Suite
Problem-solving
Communication skills
Technical support
Data analysis
Reporting
Relationship management

Benefits

Flexible work environment
Telecommuting
Profit sharing
Vacation entitlement
Employee perks and discounts
Mentorship programs
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service coordination
Field service
Preventive maintenance
Dispatching
Customer experience
NPS
Warranty scheduling
Operations management
Project management
Power distribution systems
Microsoft Excel
Microsoft Teams
Forecasting
Reporting
Continuous improvement
Bilingual
Smart infrastructure
Industrial AI
Sustainability
Digital transformation

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