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M
Technical Account Manager - Programmatic
MediaMint
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $85,000 CAD / year
- Full-time
We are expanding our existing team and are looking for a Team Lead - Technical Account Manager (TAM) to support and scale our growing client portfolio. This role will work closely with…
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B&
Seasonal Retail Sales Associate-WILLOWBROOK SHOPPING CENTRE
Bath & Body Works
Langley (District), BC · Langley, BC
- $19.25 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
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Seasonal Retail Sales Associate-BRAMALEA CITY CENTRE
Bath & Body Works
Brampton, ON
- $18.95 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 30 mins ago
S
Senior Demand Planner
SoTalent
ON · Ontario, Canada
- Full-time
Lead monthly Demand Supply Reviews and contribute to business planning processes.
Added 59 mins ago
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Marketing Operations Manager
LanceDB
Canada
- Full-time
You'll partner closely with our Head of RevOps, who owns the sales side of the CRM and the revenue process. Your domain is everything Marketing touches on the way to a qualified…
Added 1 hour ago
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Sales Director
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- Full-time
Lead and develop the sales team while driving revenue, pipeline and profitability targets.
Added 1 hour ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 1 hour ago
A
Marketing Manager, Visual Content and Design
AccorHotel
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- Full-time
Lead the development of all visual content, ensuring creative consistency and brand alignment across platforms
Added 2 hours ago
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Field sales agent
Moonshine Epoxy
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- Full-time
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H
Specialist Continuing Care, Housing
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- Full-time
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Added 2 hours ago
S
Stage Experience Lead - Full Time
Sephora
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- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
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LH
LeafFilter - Field Sales Representative - Canada (Regina Saskatoon)
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- Full-time
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BG
Spare Parts Group Leader
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Senior National Digital Capability Manager // Gestionnaire principal(e) national(e), Capacités numériques
Procter & Gamble
Toronto, ON
- Full-time
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Added 3 hours ago
IM
Junior Digital Marketing Specialist
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Added 3 hours ago
BS
Lead ERP Consultant – Finance (CPA)
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AB · Alberta, Canada
- Full-time
As we continue to expand our ERP consulting practice, we are looking for an experienced Lead ERP Consultant – Finance to join our team and play a critical role in delivering successful ERP…
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Business Development Account Executive
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Toronto, ON · North York, ON
- Full-time
This is a full-cycle B2B sales role focused on new business development, revenue generation, and account growth. It is not a marketing position.
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Retail Experience Lead - Jane St (Sheridan Mall)
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The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
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Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
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The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 3 hours ago
VD
Accountant (18 month )
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…the phone. We help our customers avoid customs delays, long lead times, and the headaches that come with sourcing…
Added 4 hours ago
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Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter…
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Licensed Team Lead-London, ON-LensCrafters
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Siemens

National Service Coordinator

Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

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Job details

Experience: 5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Posting language: English
Posted: Oct 2, 2026

Original job description

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

What will you do?

Coordinate service requests, schedule preventive maintenance visits, emergency service calls, and field service activities.
Schedule and dispatch field service technicians based on customer requirements, technical expertise, availability, and geographic considerations with coordination with regional service supervisors.
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Track service activities from initiation through completion to ensure timely execution and continuous monitoring and updating of schedules and timelines with internal and external stakeholders.
Oversee complex customer work plans and warranty scheduling activities to ensure timely and successful execution.
Implementation and acting as the Lead for roll-out of new Service platform tool

Customer Support

Serve as a primary point of contact for customers regarding service inquiries, scheduling requests, warranty scheduling and service updates.
Build and maintain strong customer relationships by providing professional, responsive, and proactive support.
Deliver an exceptional customer experience throughout the service lifecycle, driving high customer satisfaction and positive NPS survey outcomes.
Address customer concerns by escalating and resolving scheduling issues in a timely manner.

Business & Financial Support

Coordinate billing-related activities with Service supervisors and finance team to help ensure timely invoicing as work is completed.
Monitor open service orders and support the timely closure of completed work.
Support forecasting and reporting activities for the Service operations.
Drive and promote continuous improvement in operational efficiency, processes, and customer experience.

Collaboration & Continuous Improvement

Collaborate with Service Managers, Supervisors, Sales, Project Management, and Field Service teams to ensure seamless service delivery.
Ensure compliance with Siemens quality, safety, and operational procedures.

What will you need to succeed?

Bilingual (French & English) to be able to communicate with all customers, service supervisors across all regions in Canada.
Post-secondary in Operations Management, Project Management, or a related field, combined with relevant experience in service coordination, customer support, or field service operations.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
5+ years of experience in service coordination, customer service, operations support, project coordination, or a similar role.
Excellent interpersonal and communication skills.
Customer-focused mindset with strong problem-solving abilities.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
Experience working with scheduling tools.
Experience coordinating field service resources or technical teams.
Familiarity of Power Distribution systems (600V to 40,000V) would be considered an asset.

[Salary is commensurate with experience, and ranges between $ 70,000.00 CAD - $ 90,000.00 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging up to 10% of base salary, based on Company performance metrics.]

Bilingualism requirement

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

The role requires interacting with English-speaking customers and suppliers across Canada and/or internationally;
The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
The role requires using software or technology that is available only in English;
The role requires liaising with foreign regulatory and governmental agencies based in the United States and/or Europe;

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

Job ID

523004

Posted since

23-Sep-2026

Organization

Smart Infrastructure

Field of work

Internal Services

Company

Siemens Canada Limited

Experience level

Experienced Professional

Job type

Full-time

Work mode

Hybrid (Remote/Office)

Employment type

Permanent

Location(s)

Montreal - Quebec - Canada
Quebec City - Quebec - Canada
Toronto - Ontario - Canada

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More about this job

Responsibilities

The National Service Coordinator is responsible for scheduling and dispatching field service technicians while monitoring service requests to ensure timely completion. They also act as a primary point of contact for customers, managing warranty scheduling and driving continuous improvement in operational efficiency.

Requirements

Candidates must possess a post-secondary degree in Operations or Project Management and at least 5 years of relevant experience in service coordination. Fluency in both French and English is mandatory to communicate effectively with customers and internal stakeholders across Canada.

Skills

Service coordination
Customer support
Field service operations
Project management
Operations management
Scheduling
Dispatching
Bilingualism
Microsoft Office Suite
Problem-solving
Communication skills
Technical support
Data analysis
Reporting
Relationship management

Benefits

Flexible work environment
Telecommuting
Profit sharing
Vacation entitlement
Employee perks and discounts
Mentorship programs
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service coordination
Field service
Preventive maintenance
Dispatching
Customer experience
NPS
Warranty scheduling
Operations management
Project management
Power distribution systems
Microsoft Excel
Microsoft Teams
Forecasting
Reporting
Continuous improvement
Bilingual
Smart infrastructure
Industrial AI
Sustainability
Digital transformation

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