Closed listing
Technical Sales Support Specialist
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 1-3 years of experience providing technical support
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Change the future with us.
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.
Why you’ll love working for Siemens!
What will you do?
About Us.
We share our ideas and champion the people behind them.
Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.
Canada
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.
Why you’ll love working for Siemens!
- Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems – Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them!
- Employee perks and discounts.
- Diversity and inclusivity focused.
What will you do?
- Creating quotations for DI Automation spare parts.
- Coordinate material master spare part creation
- Work with customers and sales people to identify right spares for the products
- Enter customer purchase orders upon review and prepare order acknowledgements
- Review customer PO’s to match the quotations
- Identify and handle all deviations (terms, pricing etc.) on customer PO’s
- Initiate sales orders/ purchase orders to vendors according to customer requirements, log and track their execution
- Interact with factory and product marketing groups to resolve configurations and technical changes
- Support account relationships to ensure timely shipment/ billing of equipment
- Using available tools to generate quotes based on customer RFQ’s, i.e. log all requests and maintain their status in order
- Provide outstanding customer support with resolution of technical warranty or field issues
- Provide cross functional responsibilities where required
- Support other teams as required
- A degree in an Electrical field or related discipline
- 1-3 years of experience providing technical support
- Experience with low voltage, drives and automation products would be an asset
- Bilingual (English & French) speaking and writing skills is an asset
- Ideal candidate will have a combination of technical knowledge of product ranges and a successful track record within an industrial sales function
- Good knowledge and experience with Microsoft word and Excel
- Knowledge using SAP or any other ERP system is an asset
- Ability to work independently with minimal supervision
- Ability to interact effectively with Cross Functional departments
- Proven ability to solve problems and drive sustainable environment
- High degree of motivation and a strong customer focus
- Ability to work effectively in a team environment
- Attention to detail and a strong technical aptitude is considered essential
- Ability to handle multiple projects and excel in customer relations
- Strong computer skills and a positive attitude
About Us.
We share our ideas and champion the people behind them.
Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.
Canada
More about this job
Responsibilities
The role involves creating quotations for DI Automation spare parts and coordinating material master creation. It also requires managing customer purchase orders, resolving technical configurations with factories, and providing technical warranty support.
Requirements
Candidates need a degree in an Electrical field or related discipline and 1-3 years of technical support experience. Proficiency in SAP/ERP and Microsoft Office, along with a strong customer focus and technical aptitude, is required.
Skills
- Technical Sales Support
- Quotation Creation
- Material Master Management
- SAP
- ERP Systems
- Microsoft Word
- Microsoft Excel
- Low Voltage Products
- Drives
- Automation Products
- Bilingual English and French
- Problem Solving
- Technical Aptitude
- Order Processing
- Cross Functional Collaboration
Benefits
- Flexible work hours
- Telecommuting
- Digital workspaces
- Mentorship programs
- Profit sharing
- Vacation entitlement
- Employee perks and discounts
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Engineering
- Manufacturing
- Customer Service & Support
- Technology
Keywords
- DI Automation
- Spare Parts
- Low Voltage
- Drives
- Automation
- SAP
- ERP
- RFQ
- Technical Support
- Industrial Sales
- Material Master
- Purchase Orders
- Technical Warranty
- Siemens
- Manufacturing
- Electrical Engineering