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Added 23 mins ago
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Sienna Senior Living

Guest Attendant

Uxbridge, ON, L9P 1S9, Canada

Guest Attendant Casual Aspira Douglas Crossing Retirement Living - Uxbridge, Ontario Rate of Pay- $19.11 (non union) This is for an existing vacancy · Part-time

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Job details

Pay: Guest Attendant Casual Aspira Douglas Crossing Retirement Living - Uxbridge, Ontario Rate of Pay- $19.11 (non union) This is for an existing vacancy
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Guest Attendant Casual
Aspira Douglas Crossing Retirement Living - Uxbridge, Ontario
Rate of Pay- $19.11 (non union)
This is for an existing vacancy

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

If this resonates with you, please keep reading!

What Sienna Offers:

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

A competitive salary and vacation package

Health & Dental benefits program

RRSP with employer match

Share Ownership and Reward Program (SOAR)

Employee Share Purchase Plan with company match

Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing:

You will be a welcomed member of the Retirement team at XXXXX, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Guest Attendant, you’ll form a deep understanding of your residents and their living experience. You will build relationships with the residents and their family members, offering a variety of support options and program choices that enrich their daily health and well being. As an individual and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day.

The Guest Attendant is accountable to the Director of Wellness for the support with activities of daily living and housekeeping services as assigned while utilizing customer service principles that strive to provide exceptional service at all times. This role may also assist with recreation programs support in varying locations.

The Guest Attendant is required to perform their duties in a manner consistent with the core values, ensure resident safety, and demonstrate customer service excellence.

Responsibilities:

Provides supervision and/or assistance to the residents in the activities of daily living including eating, dressing, transferring, toileting, hygiene, grooming and bathing as per the residents’ individual plan of care to meet their needs and expectations as follows:

a) Improves the function in the specific personal care area

b) Provides rehabilitative care processes

c) Maintains the highest level of functioning

d) Promotes independence and individual preferences

e) Observes and reports any changes in the resident

f) Records on care stream and other documentation as required

Answering all resident call bells and door alarms promptly and provides courteous service.

Transporting residents to and from their rooms, recreational activities, health office and dining room as required.

Completing laundry and housekeeping duties as outlined by assignments.

Dealing tactfully and courteously with residents, residents' families and reports any concerns / complaints to the supervisor.

Practicing safe food handling techniques throughout all aspects of food preparation and service.

Participates in admission orientation and the transfer process of residents as directed;

Works with other departmental personnel to ensure continuity of care;

Cooperates with and assists all outside agencies that work in the home;

Communicates with Director of Wellness about problems related to resident care and/or safety;

Notifies the General Manager / Director of Wellness of any team members/resident incidents and completes documentation as required;

Complete resident engagement activities as required

Ensures that own personal grooming is appropriate and uniform/dress is clean, tidy and according to dress code;

Maintains all areas of the building in a tour ready manner;

Greet all visitors in a positive and supportive manner requesting if they need assistance of any kind;

Deals tactfully and courteously with residents, residents' families and reports any concerns / complaints to the supervisor;

Promotes and maintains positive communication and relationships with all team members;

Demonstrates personal attributes and communication skills that foster customer satisfaction at all times.

Advises supervisor or designate immediately of all team members incidents that may result in an Occupational Accident Claim, any concerns with the physical plant, incidents or injuries and completes required reports;

Follows all health and safety policies and procedures. Works safely to reduce the risk of injury to self, co-workers, and residents;

Wears personal protective equipment as designated;

Maintains a clean, safe environment for residents utilizing infection control principles;

Maintains a sound working knowledge of their role & responsibilities during all Emergency situations when working different shifts;

Participates in drills to prepare for emergencies and attends all education sessions in relation to emergency preparedness.

Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act;

Performing other duties as assigned.

QUALIFICATIONS:

Must have ‘Safe Serve’ designation and one year experience in dining room service;

Ability to work independently and/or as a member of a team;

Current CPR training and guest attendant training recommended;

Experience working with seniors and knowledge of the aging process;

Effective verbal and written English communication skills required.

EDUCATION:

Minimum grade 12 education.

WORKING CONDITIONS:

Interaction with male and female residents of all ethnic and cultural backgrounds;

Combination of natural light and fluorescent lighting;

Exposure to the elements (external building and property);

Exposure to variable temperatures both hot and cold;

Lifting alone and with assistance;

Pushing/pulling content;

Crouching, kneeling, stooping/bending for short periods of time;

Walking and climbing stairs frequently;

Standing for long periods of time;

Engagement and/or exposure to various therapy programs focused on providing residents with the highest quality of life in our Homes including but not limited to pet therapy, spiritual events and musical therapy.

What you need to know:

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience

You must be legally eligible to work in Canada or have a valid work/study permit

You must successfully pass a Vulnerable Sector Check

We are committed to protecting our team members, residents and families. Sienna requires all successful candidates to be fully vaccinated against COVID-19, with two doses of vaccine that is approved by Health Canada

Apply now if this job sounds interesting and you want to learn more!

Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

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More about this job

Responsibilities

The Guest Attendant provides direct support for residents' activities of daily living, including hygiene, grooming, and mobility assistance. They also perform housekeeping and laundry duties while ensuring a safe, courteous, and supportive environment for residents and their families.

Requirements

Candidates must have a minimum grade 12 education and one year of experience in dining room service. A 'Safe Serve' designation is required, and current CPR training is recommended.

Skills

Personal care
Housekeeping
Customer service
Resident support
Safe food handling
Communication
Emergency response
Infection control
Documentation
Teamwork
Time management
Attention to detail

Benefits

Competitive salary
Vacation package
Health & Dental benefits program
RRSP with employer match
Share Ownership and Reward Program
Employee Share Purchase Plan
Continuous learning and growth

Visa sponsorship

Not detected in the job text

Keywords

Retirement living
Guest Attendant
Personal care
Housekeeping
Safe Serve
CPR
Resident care
Activities of daily living
Infection control
Customer service
Emergency preparedness
Documentation
Senior care
Health and safety
Laundry services
Food handling

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