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Added 12 mins ago
OI
Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our…
Added 12 mins ago
OI
Senior Data Implementation Engineer
Odaia Intelligence Inc.
Remote, Canada
- Full-time
- Remote
As a Senior Data Implementation Engineer, reporting to the Manager, Technical Implementations, you will own complex customer implementations end-to-end and act as a technical escalation…
Added 27 mins ago
TC
Production / Application Support Engineer
Tata Consultancy Services
Montreal, QC
- Full-time
We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will…
Added 1 hour ago
O
FPGA AI Accelerator Engineer
O-HIVE.AI
Windsor, ON
- Full-time
We are seeking a talented and motivated FPGA Engineer to join our engineering team and contribute to the development of hardware-accelerated spatial vision and edge AI systems.
Added 2 hours ago
ES
Lead AI Engineer
EPAM Systems
Canada
- Full-time
We are looking for a Lead Software Engineer (7+ years of experience) to join a high-caliber product team building a next-generation AI-powered financial assistant platform. In this role,…
Added 2 hours ago
C
QA SDET – Spécialiste Automatisation & AI
CGI
Sherbrooke, QC
- Full-time
Added 4 hours ago
GF
Founding Engineer
Glass Factory
Montreal, QC
- Full-time
Being a Founding Engineer at Glass Factory means building the technical foundation of the company. You will own meaningful product surfaces end-to-end, from idea to production. This role…
Added 4 hours ago
RE
Senior Drilling & Completions Engineer
Rubellite Energy
AB · Calgary, Alberta
- Full-time
This role requires an experienced drilling and completions engineer who thrives in a collaborative,
Added 4 hours ago
K
Senior Software Engineer, Payments
Kindsight
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
We are seeking a Senior Software Engineer, Payments to join a newly forming Payments Engineering team and take meaningful ownership of Kindsight's next-generation Payments Platform.
Added 5 hours ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- $130,000 to $150,000 CAD / year
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 5 hours ago
X
Cybersecurity Engineer
Xanadu
Toronto, ON
- Full-time
Added 5 hours ago
X
AI Specialist - AI For Research
Xanadu
Toronto, ON
- Full-time
4+ years of ML/Research Engineer experience developing models and/or AI tools in a scientific/engineering research environment.
Added 5 hours ago
X
Senior Software Developer - Automation Systems
Xanadu
Toronto, ON
- Full-time
Familiarity with ML/AI fundamentals, and experience benchmarking LLM/agentic workflows (nice to have - we will help the right engineer grow into the ML/AI domain).
Added 5 hours ago
X
Cloud Engineer
Xanadu
Toronto, ON
- Full-time
As a Cloud Engineer, you will contribute to the cloud platform and the infrastructure which hosts all our internal projects workloads. You will work on a team to support and maintain…
Added 5 hours ago
X
Data Platform Engineer
Xanadu
Toronto, ON
- Full-time
As a Data Platform Engineer, you will take Xanadu’s existing data pipelines and transform them into a cohesive data platform. Working alongside hardware researchers, data scientists, and…
Added 5 hours ago
X
Senior Network Engineer
Xanadu
Toronto, ON
- Full-time
As a Senior Network Engineer, you will own, secure, and modernize our enterprise network infrastructure across a multi-vendor environment. In this role, you will bridge core network…
Added 5 hours ago
X
Sr. Equipment Engineer
Xanadu
Toronto, ON
- Full-time
≥ 5 years of experience serving as an equipment engineer or equipment owner in a semiconductor fab, medical device manufacturing, or high-traffic university nanofabrication facility.
Added 5 hours ago
X
Senior Electrical Engineer
Xanadu
Toronto, ON
- Full-time
…photonic quantum computers. In the role of senior electrical engineer, you will contribute your experience spanning precision analog measurement and digital control. You will join a growing…
Added 5 hours ago
X
Senior Photonics Engineer - Homodyne Detection
Xanadu
Toronto, ON
- Full-time
We are seeking a Senior Photonic Engineer – Integrated Homodyne to participate in designing, developing and experimentally validating cutting-edge photonic systems. You will be working with…
Added 5 hours ago
X
Senior Photonic Engineer - Experimentalist
Xanadu
Toronto, ON
- Full-time
We are seeking a Senior Photonic Engineer – Experimentalist to participate in designing, developing and experimentally validating cutting-edge photonic systems. Your primary focus will be…
Added 5 hours ago
X
Senior Mechanical Engineer
Xanadu
Toronto, ON
- Full-time
…rack-scale quantum computer development. In the role of mechanical engineer, you will join a growing team to model all elements that make up our complex devices, as well as design and…
Added 5 hours ago
X
Senior Low Temperature Device Engineer (SNSPDs)
Xanadu
Toronto, ON
- Full-time
Added 5 hours ago
X
Senior Cryogenic Engineer
Xanadu
Toronto, ON
- Full-time
Xanadu is looking for a Cryogenic Engineer to lead designing, developing, and building Xanadu’s next generation cryostats as well as contribute to the build-out of our facility-level…
Added 5 hours ago
X
Senior Photonics Design Engineer
Xanadu
Toronto, ON
- Full-time
We are seeking a Senior Photonics Design Engineer to drive the design and scaling of state-of-the-art passive and active components powering Xanadu’s future fault-tolerant quantum hardware.…
Added 5 hours ago
X
Senior Photonics Engineer - Experimental Nonlinear Optics
Xanadu
Toronto, ON
- Full-time

Sierra

Software Engineer, Agent (Spanish speaking)

Toronto, ON, Canada

$180,000 to $390,000 USD / year · Full-time

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Job details

Pay: $180,000 to $390,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands - including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank - to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes - they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.

Example projects

These are some examples of projects that engineers on our team have worked on recently:

Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers

What you'll bring

Language fluency - professional fluency in both Spanish and English
Experience building and scaling end-to-end production systems
Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
Comfort working directly with customers to understand their needs and solve real-world problems
Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences

Even better...

Experience building or deploying AI/LLM systems in production
Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
Prior experience with React, TypeScript, and/or Go
Previous roles where you interfaced with customers or led technical projects with external stakeholders

Our values

Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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More about this job

Responsibilities

Design and deliver production-grade AI agents while managing the full agent development life cycle from pilot to deployment. Partner with enterprise clients to understand business challenges and build scalable AI solutions that drive innovation.

Requirements

Requires professional fluency in both Spanish and English and experience building and scaling end-to-end production systems. Candidates should possess strong technical problem-solving skills and the ability to work directly with customers to solve real-world problems.

Skills

Spanish
English
AI agents
Production systems
Technical problem-solving
Customer communication
LLM systems
Agent tooling
RAG pipelines
Prompt engineering
React
TypeScript
Go
Software engineering
System architecture

Benefits

Flexible paid time off
Medical benefits
Dental benefits
Vision benefits
Life insurance
Disability benefits
Retirement plan
Parental leave
Fertility and family building benefits
Lunch
Snacks and coffee
Discretionary benefit stipend
Equity plans

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
AI Agents
Production-grade
ADLC
Enterprise
Startups
LLM
RAG
Prompt Engineering
React
TypeScript
Go
Customer-facing
Scalable systems
Voice models
Subscription churn
Product recommendations
Generative AI
System architecture
Technical project management

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