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Added 14 mins ago
E
Strategy & Operations Lead
eBay
Toronto, ON
- Full-time
Partner with the Global Analytics leadership team to manage the organization’s operating rhythm, including planning cycles, leadership meetings, business reviews, all-hands, and offsites
Added 14 mins ago
Director, Strategy & Transformation
GRIFOLS, S.A.
Mississauga, ON
…healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people…
Added 29 mins ago
SI
Content Lead, Social
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
…Scribd®, Slideshare®, Everand™, and Fable - help billions of people across the globe move beyond access and into insight, application, and…
Added 29 mins ago
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Acquisition Operations Manager
Float
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re…
Added 1 hour ago
Directeur Mondial, Analyses et perspectives
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
Added 2 hours ago
VP, Brand Strategy
BGBx
ON
…breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives,…
Added 2 hours ago
Accounts Receivable Lead Specialist
Acuity Inc.
Brossard, QC
…problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to…
Added 2 hours ago
DC
Project Administrator
Dillon Consulting Limited
Calgary, AB · Winnipeg, MB · Brandon, MB · Yellowknife, NT · Edmonton, AB
- Full-time
…both internal and external stakeholders? Are you a trusted partner and a problem solver? As someone with excellent communication skills and business acumen, you will thrive in our…
Added 2 hours ago
AC
Chef D'équipe, Chaîne D'approvisionnement/Team Lead, Supply Chain
Aston Carter
Salaberry-de-Valleyfield, QC
- $75.73 to $109.38 CAD / hour
- Contract
…will also work closely with the organizations construction partner, EBC, to ensure procurement processes are followed and project requirements are…
Added 3 hours ago
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Lead Full Stack Developer, Vice President
Citi
Mississauga, ON
- Full-time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations,…
Added 3 hours ago
BB
Account Executive
Bosch Building Technologies North America
Toronto, ON
- Full-time
…belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and…
Added 3 hours ago
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Regional Sales Manager - Central Region
耐克森中国
Markham, ON
- Full-time
…role in the electrification of the planet. With around 28,000 people in 42 countries, the Group is leading the charge to the new world of electrification: safer, sustainable, renewable,…
Added 3 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Partner with IT, Supply Chain, and Finance to ensure trade compliance considerations are embedded in business processes.
Added 3 hours ago
UC
Customer Service Representative
UniFirst Corporation
Taber, AB
- Contract
Partner and provide administrative support to UniFirst’s Sales Department.
Added 3 hours ago
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Senior Director, Raw Materials Innovation - Materials & Technology
lululemon
Vancouver, BC
- Full-time
Success requires a unique blend of strategic thinking, technical expertise, business acumen, and people leadership. You understand how fiber, yarn, fabric structure, machine parameters,…
Added 3 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
…we serve with purpose, passion, and a deep commitment to the people who rely on…
Added 3 hours ago
E
Delivery Consultant/ Technical Recruiter
Elastify
Toronto, ON
- Full-time
Elastify is a Cybersecurity consulting and delivery firm built around a nimble and people-first approach to talent delivery. We partner with clients across the globe to help them scale…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 3 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Developed Finance into a trusted strategic partner for business leaders globally.
Added 3 hours ago
RN
Workplace System Administrator
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
…being a values-based and purpose driven food company that puts people first – our employees, our consumers, our partners, and our communities. Our purpose of “inspiring a healthier and more…
Added 3 hours ago
Workplace System Administrator
Riverside Natural Foods Ltd.
Toronto, ON
…being a values-based and purpose driven food company that puts people first – our employees, our consumers, our partners, and our communities. Our purpose of “inspiring a healthier and more…
Added 4 hours ago
Consultant, Project Management (10-month contract)
McDonald's Corporation
Toronto, ON
…and managing cross-functional resources from all areas of the business (including National Operations, Marketing/Menu, Supply Chain, People, Technology, Field Service, Strategy & Insights,…
Added 4 hours ago
IB
Customer Experience Manager - GTA
Indigo Books & Music
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
…ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and…
Added 4 hours ago
FC
Inside Sales Representative
Flow Control Group
Lethbridge, AB
- Full-time
Create, maintain, and manage business partner data in SAP
Added 4 hours ago
RS
Operations Manager, Environmental Solutions - Canada
Republic Services
Chatham-Kent, ON · Tilbury, ON
- $101,600 to $139,700 CAD / year
- Full-time
…compliant, and efficient operations across assigned facilities and business units. This role provides day-to-day leadership for hazardous waste processing, transportation, logistics,…

Sierra

Software Engineer, Agent (Spanish speaking)

Toronto, ON, Canada

$180,000 to $390,000 USD / year · Full-time

Apply About employer

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Job details

Pay: $180,000 to $390,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands - including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank - to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes - they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.

Example projects

These are some examples of projects that engineers on our team have worked on recently:

Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers

What you'll bring

Language fluency - professional fluency in both Spanish and English
Experience building and scaling end-to-end production systems
Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
Comfort working directly with customers to understand their needs and solve real-world problems
Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences

Even better...

Experience building or deploying AI/LLM systems in production
Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
Prior experience with React, TypeScript, and/or Go
Previous roles where you interfaced with customers or led technical projects with external stakeholders

Our values

Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Apply About employer

More about this job

Responsibilities

Design and deliver production-grade AI agents while managing the full agent development life cycle from pilot to deployment. Partner with enterprise clients to understand business challenges and build scalable AI solutions that drive innovation.

Requirements

Requires professional fluency in both Spanish and English and experience building and scaling end-to-end production systems. Candidates should possess strong technical problem-solving skills and the ability to work directly with customers to solve real-world problems.

Skills

Spanish
English
AI agents
Production systems
Technical problem-solving
Customer communication
LLM systems
Agent tooling
RAG pipelines
Prompt engineering
React
TypeScript
Go
Software engineering
System architecture

Benefits

Flexible paid time off
Medical benefits
Dental benefits
Vision benefits
Life insurance
Disability benefits
Retirement plan
Parental leave
Fertility and family building benefits
Lunch
Snacks and coffee
Discretionary benefit stipend
Equity plans

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
AI Agents
Production-grade
ADLC
Enterprise
Startups
LLM
RAG
Prompt Engineering
React
TypeScript
Go
Customer-facing
Scalable systems
Voice models
Subscription churn
Product recommendations
Generative AI
System architecture
Technical project management

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