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Added 9 mins ago
Guest Service Representative/Reservations Agent
Wickaninnish Inn
Tofino, BC
The ability to learn and confidently navigate multiple reservation systems and platforms used for accommodations, dining, spa, and activity bookings.
Added 9 mins ago
Food & Beverage Attendant
Wickaninnish Inn
Tofino, BC
The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are…
Added 9 mins ago
Sommelier
Wickaninnish Inn
Tofino, BC
The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are…
Added 9 mins ago
Assistant Restaurant Manager
Wickaninnish Inn
Tofino, BC
…Inn. This valued position requires a passionate hospitality professional with experience in the nuances and art of service and who strives to build a professionally dedicated team offering…
Added 9 mins ago
IT Help Desk Support I
Your Neighbourhood Credit Union
Kitchener, ON
The IT Help Desk I provides responsive, professional, and customer-focused technical support to the organization’s end users. Serving as the first point of contact for technology-related…
Added 9 mins ago
Bearspaw Kananaskis Travel Centre - Cashier
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
The Cashier is responsible for providing friendly, professional, and efficient customer service while accurately processing transactions using cash register and lottery systems. This…
Added 9 mins ago
Executive Assistant
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
The Executive Assistant provides high-level administrative and organizational support to Chief & Council and Senior Management at Bearspaw First Nation. This position is responsible for…
Added 9 mins ago
Membership Clerk
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
The Membership Clerk provides administrative support to the Membership Coordinator by assisting with the day-to-day operations of the Membership Department. This position is responsible for…
Added 9 mins ago
Income Support Director
Bearspaw First Nation
Stoney 142, 143, 144, AB · Mînî Thnî,, AB
The Director – Income Support is responsible for leading the establishment, transition, administration, and ongoing operation of Bearspaw First Nation's Income Support Program. As the…
Added 9 mins ago
Pharmacy Assistant (Kroll Data Entry) - After Hours Support - Casual
CareRx
Oakville, ON
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Added 9 mins ago
Pharmacy Assistant (Kroll Data Entry)
CareRx
Oakville, ON
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Added 9 mins ago
Pharmacy Assistant (Kroll Data Entry)
CareRx
Oakville, ON
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Added 9 mins ago
Pharmacy Assistant (Kroll Data Entry)
CareRx
Richmond Hill, ON
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Added 9 mins ago
K
Security Guard - Tactical (Full-Time)
Kandor
Edmonton, AB
- Full-time
The Casual Tactical Security Officer provides a visible, professional security presence to protect people, property, and assets. The role focuses on proactive patrols, incident response,…
Added 9 mins ago
K
Security Guard (Full-Time)
Kandor
Calgary, AB
- Full-time
The Security Guard maintains a safe and secure environment by conducting patrols, enforcing site rules, and responding to incidents while providing professional customer service.
Added 9 mins ago
K
Security Site Supervisor - Retail - Full time
Kandor
Toronto, ON
- Full-time
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…
Added 9 mins ago
Pharmacy Assistant (Kroll Data Entry) - After Hours Support
CareRx
Oakville, ON
Excellent working knowledge of Kroll and eMAR systems (Point Click Care, Catalyst, Med E Care)
Added 9 mins ago
Pharmacy Assistant, Infusion and Compounding
CareRx
Oakville, ON
Clean, disinfect, and maintain compounding environments and equipment; support environmental monitoring and scheduled maintenance in compliance with NAPRA, OCP, infection prevention, and…
Added 9 mins ago
NE
Bachelor of Education Program Coordinator
Neeginan Education, Training and Employment Services Inc.
Winnipeg, MB
- Full-time
Develop and maintain the annual program plan, including course schedules, deadlines, practicum requirements, student activities and support needs.
Added 9 mins ago
XT
Senior Account Manager
XI Technologies Inc
Calgary, AB
- Full-time
At XI Technologies, the Senior Account Manager is a customer-centric and detail-oriented sales professional who is knowledgeable about this region's ever-changing energy industry. This…
Added 9 mins ago
NE
B.Ed. Instructors
Neeginan Education, Training and Employment Services Inc.
Winnipeg, MB
- Contract
…strengthen Indigenous representation in the teaching profession, and support the success of Indigenous learners and…
Added 9 mins ago
NE
Assistant Director of Finance
Neeginan Education, Training and Employment Services Inc.
Winnipeg, MB
- Full-time
Provide leadership and day-to-day support to finance team members, fostering collaboration, accountability, and professional growth.
Added 9 mins ago
RI
Bilingual EHS Account Coordinator
RiskCheck Inc.
Toronto, ON
- Full-time
…a detail-oriented and proactive EHS Account Coordinator to support the day-to-day management of key client accounts. In this dynamic role, you’ll work closely with Account Managers to…
Added 9 mins ago
RE
Junior Geologist
Rubellite Energy
AB · Calgary, Alberta
- Full-time
Working across Rubellite’s WCSB heavy oil and Clearwater assets, the successful candidate will support senior geologists and engineers from initial play evaluation through well execution…
Added 9 mins ago
NP
Project & Documentation Coordinator
N2X Process Solutions
Calgary, AB
- Full-time
Support teams in delivering projects, including updating or creating spreadsheets, coordinating deadlines, and meeting summaries

Sierra

Software Engineer, Agent (Spanish speaking)

Toronto, ON, Canada

$180,000 to $390,000 USD / year · Full-time

Apply About employer

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Job details

Pay: $180,000 to $390,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands - including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank - to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes - they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.

Example projects

These are some examples of projects that engineers on our team have worked on recently:

Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers

What you'll bring

Language fluency - professional fluency in both Spanish and English
Experience building and scaling end-to-end production systems
Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
Comfort working directly with customers to understand their needs and solve real-world problems
Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences

Even better...

Experience building or deploying AI/LLM systems in production
Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
Prior experience with React, TypeScript, and/or Go
Previous roles where you interfaced with customers or led technical projects with external stakeholders

Our values

Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary benefit stipend giving people the ability to spend where it matters most
Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Apply About employer

More about this job

Responsibilities

Design and deliver production-grade AI agents while managing the full agent development life cycle from pilot to deployment. Partner with enterprise clients to understand business challenges and build scalable AI solutions that drive innovation.

Requirements

Requires professional fluency in both Spanish and English and experience building and scaling end-to-end production systems. Candidates should possess strong technical problem-solving skills and the ability to work directly with customers to solve real-world problems.

Skills

Spanish
English
AI agents
Production systems
Technical problem-solving
Customer communication
LLM systems
Agent tooling
RAG pipelines
Prompt engineering
React
TypeScript
Go
Software engineering
System architecture

Benefits

Flexible paid time off
Medical benefits
Dental benefits
Vision benefits
Life insurance
Disability benefits
Retirement plan
Parental leave
Fertility and family building benefits
Lunch
Snacks and coffee
Discretionary benefit stipend
Equity plans

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
AI Agents
Production-grade
ADLC
Enterprise
Startups
LLM
RAG
Prompt Engineering
React
TypeScript
Go
Customer-facing
Scalable systems
Voice models
Subscription churn
Product recommendations
Generative AI
System architecture
Technical project management

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