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Closed listing

hotel front desk manager

  • Olds, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Supervise staff
  • Conduct performance reviews
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventory

Additional information

Personal suitability

  • Client focus
  • Flexibility
  • Initiative
  • Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

The role involves supervising staff, conducting performance reviews, and managing front desk operations. Key duties include handling customer complaints, negotiating facility use, and maintaining inventory.

Requirements

Candidates should have a college diploma or equivalent experience and between 1 to 2 years of relevant experience. Proficiency in English and strong interpersonal skills are required.

Skills

  • Staff Supervision
  • Performance Reviews
  • Client Negotiation
  • Front Desk Operations
  • Complaint Resolution
  • Guest Relations
  • Scheduling
  • Inventory Management
  • Client Focus
  • Flexibility
  • Initiative
  • Teamwork

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Hospitality
  • Front Desk Management
  • Staff Supervision
  • Guest Services
  • Inventory Control
  • Customer Service
  • Performance Management
  • Scheduling

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