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Added 3 mins ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 19 mins ago
Z
Client Account Manager
ZayZoon
Remote, Canada
- $67,000 to $106,000 CAD / year
- Full-time
- Remote
Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
Added 19 mins ago
S
Scale Desk Administrator
SECURE
Fox Creek, AB
- Other
As Scale Desk Administrator, you will provide administrative support to the Landfill Operators and Facility Manager while supporting the day-to-day operations of the facility. You will be a…
Added 33 mins ago
Assistant Guest Experience Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Support Front Desk employees with complex guest situations, service recovery, and operational questions.
Added 33 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 33 mins ago
HR Advisor
ALS
North Vancouver, BC · CAN - BC - North Vancouver
Added 34 mins ago
C
Developer - Virtual Agent Administrator
CGI
Montreal, QC
- Full-time
Assistance analyzing Service Desk team requirements for tooling based on predefined features
Added 34 mins ago
BC
Vice President, ETF Algo Engineer
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 34 mins ago
R-
Keyholder (Part time) - Hazeldean Mall
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 34 mins ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
…Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts, Guest Service Agents, and Switchboard Operators. The FOM is responsible for all aspects of front desk operations,…
Added 34 mins ago
AC
Hospitality Supervisor
Aramark Canada
Calgary, AB
- Internship
Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas:
Added 48 mins ago
TS
Full Time Shelter Worker
The Salvation Army Canada and Bermuda Territory
Nanaimo, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
Administrative Clerk
University of Guelph
Guelph, ON
The Department of Psychology in the College of Social and Applied Human Sciences is seeking an organized, service-oriented individual for a temporary full-time Administrative Clerk…
Added 1 hour ago
CR
Front Office Supervisor
Casino Rama Resort
Rama, ON
- Full-time
Oversee the operations of the Front Desk, Guest Services and Valet departments to ensure the achievement of departmental objectives are service quality standards. Provide additional…
Added 1 hour ago
R
Lot Associate -Open Availability
RONA
Belleville, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 hour ago
TH
Tool Rental Sales Part Time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Order Picker: Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 1 hour ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Client Service Representative I practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements of the profession.
Added 1 hour ago
R(
Keyholder (Part time) - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 1 hour ago
Director of Supply Chain Operations
Convergence Networks
Winnipeg, MB
Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic…
Added 1 hour ago
Concierge - Casual
Optima Living
AB · Red Deer County, AB
…move-in coordination, administrative tasks, and provides customer service that reflects Optima’s hospitality-focused…
Added 1 hour ago
Front Store - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lower Sackville, NS
Provide customers with friendly and professional service by processing their service requests, payments, and transactions in an efficient manner. Ensure accurate cash-handling procedures at…
Added 1 hour ago
Canada Territory Manager
Pure Fishing
QC
Travel frequently - expect to be on the road meeting clients, attending events, and ensuring superior service.
Added 1 hour ago
Client Care Agent (12 month term) - Strathmore
Agriculture Financial Services Corporation
Strathmore, AB
…and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on their teams, communities, and the future of agriculture in…
Added 1 hour ago
T
Workplace Ambassador
TD
Ottawa, ON
- Full-time
…every floor feel welcoming, engaging and human. This isn't a desk job; it's a moving, people-focused role that enhances the office experience. You'll spend your day in motion: keeping…

Sifton Properties Limited

Customer Experience Representative

London, ON, N6J 3S1, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Who We Are

As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play.

We are looking for a full-time Customer Experience Representative to join our Berkshire team.

Experience what it means to be part of our family and build a career you’re proud of.

About the Role

Enhance the overall customer experience at the Berkshire Club and rental office.
Support client inquiries and services at the front desk and assist with the coordination, delivery, and support of all customer experiences related to tenant relationships.
Provide outstanding customer experiences by answering incoming calls and greeting visitors pleasantly and efficiently. Assist callers and visitors whenever possible by providing clear and accurate information or directing them to the appropriate party as necessary.
Provide and gather rental information for potential tenants and arrange appointments with the Leasing Professionals as required.
Provide administrative support, including assisting with the renewal of resident club cards, gathering customer or rental data for reports, providing rental payment acknowledgment and year-end receipts, producing form letters, photocopying, and other administrative support assignments or initiatives.

Experience

Present an outgoing and friendly demeanour and demonstrated ability to interact well with people.
Exceptional customer service skills with the ability to focus on customers of all demographics, while demonstrating well-developed problem-solving skills.
Working knowledge of Microsoft Office, particularly Word, Outlook and Excel. Knowledge of Salesforce or CRM is an asset.
Accurate with numbers and calculations.
Excellent communication and interpersonal skills, with proven ability to work effectively both independently and as a positive contributor to the team.
Previous experience working with the public, ideally in a busy and demanding office, front desk or call centre environment.
Self-motivated with the ability to effectively utilize multi-tasking skills to handle a variety of tasks and situations.
Flexible in terms of scheduled hours, which will include rotating shifts during the day, evenings and weekends. Must be comfortable working with minimal supervision during evenings and weekend shifts.

What We Can Offer You

Join Our Team for a Supportive and Enriching Employee Experience!

We believe in creating a workplace where you can thrive and feel valued every day. Here’s what you can look forward to:

Comprehensive Benefits Packages*: We’ve got you covered with benefits to keep you and your family healthy and happy.
Growth, Training, and Development Programs: From in-depth training to mentorship with our amazing team and leadership, we’re committed to your professional growth.
Fun Community Events: Enjoy a lively calendar of monthly events, celebrations, challenges, and unique role-specific perks with our signature "Sif’Ton of Fun."
Employee Recognition Program: We love to celebrate and reward your contributions!
Employee Referral Program: Help us grow our team and be rewarded for successful hires.
Employee Donation Matching Program: We support your charitable efforts by matching your donations.
Employee Assistance Program: Everyday support for your personal and professional well-being.
Inclusive and Accessible Work Environment: Everyone is welcome, and we strive to make our workplace inclusive for all.

Experience a workplace where your growth, well-being, and contributions are truly valued. We can’t wait to welcome you to our team!

*For eligible positions

Application Process

Submit applications by 4:30 p.m. on November 13, 2026.

Sifton Properties would like to thank all applicants; however, only those who qualify for an interview will be contacted.

This vacancy is to fill an existing position.

Artificial Intelligence (AI)

The Company may use AI-supported recruitment tools on a limited basis, but rest assured, our human Recruiter is involved in every stage of the recruitment process.

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More about this job

Responsibilities

The Customer Experience Representative will manage front desk inquiries, greet visitors, and support tenant relationships at the Berkshire Club. They are also responsible for providing administrative support, including data gathering, report generation, and processing rental payments.

Requirements

Candidates should possess exceptional customer service skills, an outgoing demeanor, and proficiency in Microsoft Office. Previous experience in a busy office, front desk, or call center environment is required, along with the flexibility to work rotating shifts including evenings and weekends.

Skills

Customer service
Communication
Interpersonal skills
Problem-solving
Microsoft Office
Word
Outlook
Excel
Salesforce
CRM
Data entry
Multi-tasking
Administrative support
Public relations

Benefits

Growth, training, and development programs
Mentorship
Community events
Employee recognition program
Employee referral program
Employee donation matching program
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Front Desk
Rental Office
Tenant Relations
Administrative Support
Microsoft Office
Word
Outlook
Excel
Salesforce
CRM
Data Management
Reporting
Customer Service
Communication
Multi-tasking
Call Centre
Property Management

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