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SIGNATURE PRECISION FABRICATION

Sales & Quoting Support Specialist

Whitby, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 2–5 years of experience in technical support, sales engineering, inside sales, pre-sales, customer service, or a related technical/commercial role.
Posting language: English
Posted: Nov 13, 2026

Original job description

The Sales & Quoting Support Specialist role supports the commercial and operational activities of Signature Aluminum Canada Ltd. and Signature Precision Fabrication Ltd. (the Signature Group). Working closely with Sales, Engineering, Production, and Administration, this position supports the customer lifecycle from quoting and order entry through production coordination and customer follow-up.

The role is responsible for maintaining accurate customer and order information, supporting business development, coordinating internal requirements, and assisting with procurement, documentation, and process improvement.

Perks & Benefits

Competitive Pay
Benefits package: is full employer paid, includes Health & Dental, Life, AD&D, Short Term Disability, and Long Term Disability – Eligible the first of the month following the hire date.
Vacation: 3 weeks
RRSP: 6% company RRSP match – eligible following the 90 day probation period

Position Status: Existing vacancy

Job Type: Permanent, Full-time

Location: Whitby, Ontario

Key Responsibilities

Sales & Customer Management

Support sales activities including quoting, negotiation, customer follow-up, and business development.
Develop and maintain relationships with existing and prospective customers.
Prepare accurate quotations and pricing for fabrication, extrusion, and raw materials.
Identify opportunities to expand the customer base and support business growth.
Enter and manage customer sales orders, ensuring accuracy and alignment with customer requirements.
Respond to customer inquiries and provide updates on quotations, orders, production, and delivery schedules.
Monitor order progress and proactively address customer concerns.

Technical & Production Support

Coordinate with Engineering and Production to ensure orders are complete and production-ready.
Support fabrication process development, APQP, product realization, and production handoff activities.
Assist with new product and process development, including capital approval requests where required.
Help resolve issues affecting production, quality, delivery, or customer requirements.

Technical Skills & Proficiency

Microsoft Excel: Strong working knowledge of Microsoft Excel, including the ability to use formulas, VLOOKUP/XLOOKUP, and Pivot Tables.
Technical Drawings & Blueprint Interpretation: Ability to read, interpret, and understand technical drawings, blueprints, and fabrication prints.
Units of Measurement: Understanding of metric and imperial measurements, including the ability to work with millimetres and inches and accurately convert between the two.
Bill of Materials (BOM): Ability to interpret technical drawings to identify required materials, components, and quantities, and assist in preparing or reviewing Bills of Materials for fabrication.
Geometric Dimensioning & Tolerancing (GD&T): Familiarity with GD&T principles and the ability to interpret dimensional tolerances and technical drawing specifications would be considered an asset.

Procurement & Administration

Generate Purchase Orders for materials, shop supplies, office requirements, and other operational needs.
Maintain accurate internal documentation, including SOPs, part files, pricing sheets, and related records.
Support document control, revision tracking, and general administrative activities.

Cross-Functional Collaboration

Coordinate effectively with Sales, Engineering, Production, and Administration to ensure alignment on customer requirements and priorities.
Participate in meetings, problem-solving activities, and continuous improvement initiatives.
Identify opportunities to improve processes, communication, efficiency, and customer service.
Support departmental projects and other organizational initiatives as required.

Qualifications & Competencies

2–5 years of experience in technical support, sales engineering, inside sales, pre-sales, customer service, or a related technical/commercial role.
Ability to read and understand technical documentation.
Experience with ERP systems and proficiency in Microsoft Office, Excel would be required.
Strong communication, organization, problem-solving, and time-management skills.
Strong attention to detail and ability to manage multiple priorities.
Customer-focused with the ability to work effectively in a fast-paced environment.
Manufacturing, fabrication, extrusion, or industrial experience is an asset.
A valid driver’s licence and access to a personal vehicle are required for very occasional travel between company plants and to attend business meetings or training sessions.

Working Conditions

Primarily office-based with occasional time on the shop floor to coordinate with Production and Engineering.
Occasional lifting of light materials, documents, or sample parts, typically under 15 lbs.
Fast-paced environment with multiple priorities and deadlines.
Standard business hours with occasional extended hours or overtime based on business requirements.

About Us

At Signature Precision Fabrication, Ltd., our vision is to be a company of unquestioned integrity and a trusted provider of high-quality products and services. We are a customer-focused team committed to continuous improvement, excellence, and exceeding our customers’ expectations. We believe our success is built on teamwork, responsible business practices, and investing in our people by providing the training, tools, support, and leadership they need to succeed. We strive to create a safe, supportive work environment where employees can grow, take pride in their work, and contribute to our continued success.

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More about this job

Responsibilities

Support sales and customer activities by preparing quotations, managing orders, responding to inquiries, and coordinating customer requirements through production and delivery. Coordinate with Engineering, Production, and Administration on production readiness, procurement, documentation, issue resolution, and process improvement.

Requirements

Requires 2–5 years of experience in technical support, sales engineering, inside sales, pre-sales, customer service, or a related technical-commercial role, along with the ability to understand technical documentation and experience with ERP systems and Microsoft Office. Strong communication, organization, problem-solving, time-management, and attention-to-detail skills are required; a valid driver’s licence and access to a personal vehicle are also required for occasional travel.

Skills

Quoting and Pricing
Sales Support
Order Management
Microsoft Excel
ERP Systems
Technical Drawing Interpretation
Blueprint Reading
Bill of Materials
Metric and Imperial Measurement Conversion
Geometric Dimensioning and Tolerancing
Procurement
Production Coordination
Document Control
Problem-Solving
Communication

Benefits

Employer-Paid Health Insurance
Dental Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Three Weeks of Vacation
Company RRSP Match

Visa sponsorship

Not detected in the job text

Keywords

Quoting
Pricing
Sales Support
Business Development
Sales Order Entry
Production Coordination
Fabrication
Aluminum Extrusion
Raw Materials
APQP
Product Realization
Production Handoff
Purchase Orders
Standard Operating Procedures
Document Control
Revision Tracking
Microsoft Excel
VLOOKUP
XLOOKUP
Pivot Tables
ERP Systems
Technical Drawings
Blueprint Interpretation
Bill of Materials
Geometric Dimensioning and Tolerancing
Metric and Imperial Measurements
Continuous Improvement
Manufacturing
Customer Service

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