Jobs in Canada

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SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Burlington, ON
- Part-time
As directed, manage Exit Strategy and Product Return
Added just now
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
As directed, manage Exit Strategy and Product Return
Added just now
AG
Account Manager, Social
Adelphi Group
Toronto, ON
- Full-time
As an Account Manager, Paid Social Activation, you will lead campaign execution and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…
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Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
…priority accounts and segments. This role owns the marketing strategy and execution for the Enterprise prospect segment, translating business priorities into targeted, high-impact…
Added 15 mins ago
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Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves:
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Manager, Growth Enablement – Account Management
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- Full-time
The Manager, Growth Enablement – Account Management partners with the Senior Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and…
Added 15 mins ago
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Central Region Sales Manager
ABB
Milton, ON
- Full-time
The work model is hybrid, with 25% of the time on the road, and one day per week at the office in Milton
Added 15 mins ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience
Added 15 mins ago
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Area Construction Manager - NPI (Minerals & Metals)
Ausenco
Burnaby, BC
- Full-time
We are seeking an experienced Area Construction Manager - NPI with extensive experience in the mining and metals industry to lead construction execution for a major capital project.
Added 15 mins ago
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Data & Pricing Analyst
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Hamilton, ON
- Full-time
You'll be the named performance manager for a portfolio of rental homes. You'll find out why each home is or isn't booking, make the changes across every channel it's listed on, and own the…
Added 15 mins ago
TI
Business Development Manager - Safety
Techtronic Industries Canada Inc. - TTI Canada
Vancouver, BC
- Full-time
Must possess effective business communication skills, broad business perspective and market savvy
Added 15 mins ago
MM
Senior Retirement Consultant
Marsh McLennan
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 15 mins ago
KD
Sr. Manager, Procurement & Category Management - Marketing
Keurig Dr Pepper
Montreal, QC
- Full-time
…drives results for our Marketing organization. This Senior Manager will actively manage the portfolio of suppliers that support our brand strategies with the consumer and customers.…
Added 30 mins ago
TT
HR Business Partner Manager, Distribution Center
The TJX Companies, Inc.
Delta, BC · CAN TJX Canada Distribution Centre Churchill Street
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a HR Business Partner Manager, Distribution Center to play a pivotal role in shaping the people strategy across our distribution network. In this highly visible leadership…
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
As directed, manage Exit Strategy and Product Return
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Victoria, BC
- Part-time
As directed, manage Exit Strategy and Product Return
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Collingwood, ON
- Part-time
As directed, manage Exit Strategy and Product Return
Added 30 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Collingwood, ON
- Part-time
As directed, manage Exit Strategy and Product Return
Added 30 mins ago
AG
Senior Manager, Commerce
Adelphi Group
Toronto, ON
- Full-time
We’re looking for a Senior Manager, Commerce to join our growing Client Services team. In this senior client leadership role, you’ll set the strategic direction for key client relationships…
Added 30 mins ago
AG
Manager, Media Planning
Adelphi Group
Toronto, ON
- Full-time
The role of a Media Planning Manager is to supervise and manage our integrated media planning product and assume an active role on the business. The Media Planning Manager will assist with…
Added 30 mins ago
AG
Manager, Media Planning
Adelphi Group
Toronto, ON
- Full-time
The role of a Media Planning Manager is to supervise and manage our integrated media planning product and assume an active role on the business. The Media Planning Manager will assist with…
Added 30 mins ago
TP
Coordonnateur / Coordonnatrice marketing
Tink Profitabilité Numérique
Montreal, QC
- Contract
Lieu: Organisation basée à Montréal-Nord (3 jour par semaine sur site, 2 jours à distance) · Mode de travail hybride (3 jours par semaine en présentiel au bureau du client);
Added 45 mins ago
S
Senior Technical Talent Acquisition Partner (14 Month Contract)
Super.com
Remote, Canada
- $112,000 to $129,000 CAD / year
- Full-time
- Remote
…early-career developers to Staff, Principal and Engineering Manager roles. You will be a trusted advisor to Heads of Departments and VPs, shaping hiring strategy, bringing market insights…
Added 45 mins ago
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Forensic Services - Fraud, Investigations and Regulatory Enforcement - Manager - CS - G
PwC
Toronto, ON
- Full-time
Added 45 mins ago
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Strategic Pricing Manager
AbbVie
Montreal, QC
- Full-time
The Strategic Pricing Manager is the Pricing lead for one or more assigned therapeutic areas (TAs), responsible for developing and executing pricing strategy across the product lifecycle,…

Silver Hotel Group

Guest Service Agent | Part-time | The Westley Calgary

Calgary, AB, Canada

Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Why Join Us?

As a Tapestry Collection Hotel by Hilton, The Westley Calgary Downtown Hotel is Calgary’s newest boutique hotel with a modern take on Calgary’s wild west roots and we are currently looking for dynamic people to join our team!

The Westley Calgary Downtown has an existing vacancy for a part-time Guest Service Agent. The position is responsible for ensuring positive interactions with guests at every encounter, including a warm and friendly welcome upon arrival. The role oversees the check-in and check-out procedures, as well as act as a Concierge in providing local recommendations to enhance the guests time in the city. Often the key point of contact for all guest inquires, the Guest Service Agent is an integral part of the Hotel. The successful candidate will bring exceptional service standards and a keen knowledge of the city.

Your Role

Reporting to the Guest Service Manager, the Guest Service Agent:

Registers guests and assigns rooms, and accommodates special requests whenever possible;
Assists in preregistration and blocking of rooms for reservations;
Thoroughly understands and adheres to proper credit check and cash handling policies and procedures;
Understands room status and room status tracking to ensure hotel room inventory is properly managed;
Knows room locations, types of rooms available, and room rates;
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel;
Knows the location and types of available rooms as well as the activities and services of the property;
Coordinates room status updates with the housekeeping department by notifying them of all check outs, late checkouts, early check-ins, special requests, and day-use rooms;
Takes same day reservations and future reservations when necessary. Knows booking and rate cancellation procedures;
Assist with luggage delivery and parking guest cars when necessary;
Follows procedures to maintain guest room key storage and administers access to safe deposit boxes;
Regular use of property management system to maintain accurate room inventory;
Performs cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange;
Works closely with the housekeeping and maintenance departments to coordinate requests for maintenance and repair work;
Ensures a welcoming, engaging and professional tone in all phone interactions;
Uses proper mail, package, and message handling procedures;
Using the hotels communication channels, is aware of daily activities and meetings taking place in the hotel;
Attends and actively participates in department and hotel meetings;
Reports any unusual occurrences or requests to the department manager or supervisor;
Knows all safety and emergency procedures, and provides support as instructed;
Maintains the cleanliness and neatness of the front desk area;
Understand that business demands sometimes make it necessary to rearrange schedule;
Perform other reasonable job duties as requested by the reporting manager.

Your Superpowers

Work varying shifts (mornings, afternoons, evenings, some overnights, weekends and holidays);
Prolonged periods of standing during shift;
Visually verify and interpret written documents;
Significant time spent on computer keyboard;
Some lifting (up to 50 lbs), on occasion;
A fast paced and ever evolving industry with high demands to perform;
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

What You Bring to the Table

Experience working in a customer service role is an asset. Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations;
Experience working as a Guest Service Agent is a definite asset;
Excellent written and verbal communication skills are essential;
Proven experience working with a hotel property management system is a definite asset;
Strong computer application (Word, Excel) required;
Results oriented with the ability to be flexible and work well in a busy and demanding environment;
A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
Must be friendly, energetic, enthusiastic and self-motivated;
A demonstrated passion for providing exceptional experiences for guests/customers;
Thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
Available to work nights, weekends and/or holidays as required, including occasional Manager-On-Duty shifts.

Why You'll Love Working Here

At SHG, our people come first. With 600+ team members, our mantra of “You Matter” resonates through everything we do - from engagement to retention.
Culture you’ll love - fun, recognition, authentic, and vibrant.
Top-tier benefits - including Scholarship Opportunities, RRSP matching, wellness credits, team events, recognition, and hotel stay discounts.
A chance to shape the success of our Kanata hotels.
Full commitment to inclusivity, equality, and accessibility.

Ready to Stand out & make your mark?

If you’re someone who thrives on creativity, strategy, and making a meaningful impact - let’s talk!

Apply now and help us write the next bold chapter in Calgary’s hospitality scene.

About The Westley Calgary Downtown, Tapestry Collection By Hilton

https://thewestleyhotel.com/

We speak downtown, we talk mountains. We’re the symphony for stampeders and the stampede for the symphony. Elegant and down home, proper and wild, sensible and spirited. For dreamers, for doers, when you visit the Westley, unexpect the expected. Our building was born in Calgary’s business boom of the 1970s but has been transformed into a boutique hotel for modern travelers and local revelers. We are turning the west side of wild west Calgary into the place to be.

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.

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More about this job

Responsibilities

Welcome guests and manage check-in, check-out, reservations, room assignments, payments, and guest requests while providing local recommendations. Coordinate room status and service needs with housekeeping and maintenance, maintain accurate hotel records, and follow safety, cash-handling, and communication procedures.

Requirements

Customer service experience is an asset, and prior Guest Service Agent experience and hotel property management system experience are definite assets. Candidates need strong communication and computer skills, a flexible and self-motivated approach, and availability for varied shifts, including nights, weekends, and holidays.

Skills

Guest Service
Customer Service
Guest Check-In and Check-Out
Concierge Services
Room Inventory Management
Cash Handling
Credit Checks
Reservations Management
Upselling
Written and Verbal Communication
Microsoft Word and Excel
Problem-Solving
Attention to Detail
Teamwork
Time Management

Benefits

Scholarship Opportunities
RRSP Matching
Wellness Credits
Team Events
Recognition
Hotel Stay Discounts

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Front Desk
Guest Relations
Check-In
Check-Out
Concierge
Reservations
Room Assignments
Room Inventory
Property Management System
Cash Handling
Credit Checks
Currency Exchange
Upselling
Housekeeping Coordination
Maintenance Coordination
Microsoft Word
Microsoft Excel
Guest Communications
Safety Procedures
Emergency Procedures
Luggage Assistance
Hotel Operations

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Work requirements

Jobs in Canada