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Added 5 mins ago
Director of Service (Contact Centre)
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…operating rhythm behind customer service, training, workforce management and vendor performance, with a clear mandate to improve the customer experience while building a stronger, more…
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- Full-time
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BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
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Added 20 mins ago
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- $130,000 to $150,000 CAD / year
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…operating rhythm behind customer service, training, workforce management and vendor performance, with a clear mandate to improve the customer experience while building a stronger, more…
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Silver Hotel Group

Server l Part Time l Novotel Toronto Centre

Toronto, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Server

Novotel Toronto Centre s currently recruiting for Part-time Restaurant Server to join our Food and Beverage team! Inspired by Toronto’s diverse local culture, conveniently located within walking distance to all that downtown has to offer including shopping, theater, sports and culinary experiences. More than just a hotel room, we’re committed to rethinking the guest experience, breaking from convention, and offering a stay that truly stands out. This position is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience! This position will also be required to have extensive knowledge of our exciting menu offerings.

What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day!
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
Education Reimbursement for you (and your children!)
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Culture of Recognition Program
Hotel Stay Discounts

Key Responsibilities

Reporting to the Outlets Manager, you would be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner.
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents.
Ensure knowledge of the menu and all products.
Ensure that floor stations are stocked and tidy at all times.
Follow correct reporting procedures if faced with issues.
Possesses the ability to sell or influence others by up-selling and suggestive selling;
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
Collects payment for drinks served and balances all receipts;
Prepares inventory or purchase requisitions as needed to replenish supplies;
Complies with all food and beverage regulations;
Adhere to hotel grooming standards including uniform dress code, cleanliness and personal hygiene.
Comply with hotel security, fire regulations, and all health and safety legislation.

What We Are Looking For

Positive attitude.
Good communication skills.
Committed to delivering high levels of customer service.
Excellent grooming standards.
Flexibility to respond to a range of different work situations.
Ability to work on your own or in teams.
Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry.
Previous experience in cash handling.
Knowledge of Food Hygiene Regulations.

About Us

Newly renovated Novotel Toronto is nestled in the historic district of Old Town Toronto. At Novotel Toronto Centre variety of services makes any stay exceptional with a true European touch. The Hotel is minutes from Toronto’s major attractions, theatre and concert facilities, Harbourfront and a myriad of shopping and dining options. Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Our unique bedding is a major asset in all 262 rooms of the hotel. Café Nicole & Lounge Bar serves dishes from our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting. It’s a 4-star comfort in the heart of the St. Lawrence Neighborhood with cobblestone streets and gastronomical international treats from the market.

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

Apply About employer

More about this job

Responsibilities

Serve food and beverages to guests in a friendly, timely, and efficient manner while maintaining strong menu and product knowledge. Keep service stations stocked and tidy, process payments, replenish supplies, follow food, liquor, safety, and hotel procedures, and use upselling techniques where appropriate.

Requirements

The role calls for a positive attitude, good communication, strong customer service, excellent grooming, and flexibility to work independently or as part of a team across varied shifts, including weekends and holidays. Food and beverage experience, cash-handling experience, and knowledge of food hygiene regulations are advantageous.

Skills

Guest Service
Communication
Food and Beverage Service
Menu Knowledge
Alcohol Service
Upselling
Suggestive Selling
Cash Handling
Payment Processing
Inventory Replenishment
Food Hygiene
Health and Safety Compliance
Teamwork
Flexibility
Personal Grooming Standards

Benefits

Education Reimbursement
Annual Wellness Credit
Team Member Referral Program
Leadership Development
Team Building Events
Recognition Program
Hotel Stay Discounts

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Server
Food and Beverage
Guest Experience
Customer Service
Menu Knowledge
Alcoholic Beverages
Non-Alcoholic Beverages
Liquor Regulations
Upselling
Suggestive Selling
Order Delivery
Cash Handling
Payment Collection
Receipt Balancing
Inventory
Purchase Requisitions
Food Hygiene Regulations
Grooming Standards
Uniform Dress Code
Hotel Security
Fire Regulations
Health and Safety
Flexible Shifts
Teamwork
Hospitality

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