Find work in Canada.

344,803 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
TO
Fleet Administrator
Transdev Ontario Manitoba
Kitchener, ON
- Full-time
You will negotiate pricing and ensure minimum inventory levels to support operations
Added 2 mins ago
FS
Floral Clerk Part Time Day
Fortinos Supermarket Ltd
Burlington, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 2 mins ago
PG
AVP Third Party Risk Management
Peoples Group
Vancouver, BC
- Full-time
…including ownership of the TPRM policy, supporting toolkits, inventory, and compliance tracking. This role leads and develops a team accountable for running the TPRM program, providing…
Added 2 mins ago
SH
Server | Part-time | Constantine
Silver Hotel Group
Toronto, ON
- Part-time
Prepares inventory or purchase requisitions as needed to replenish supplies;
Added 2 mins ago
MS
Senior Financial Accountant
Marberg Staffing
Toronto, ON
- $47 to $55 CAD / hour
- Temporary
…accuracy, compliance, and effective internal controls. Will support budgeting, forecasting, and strategic decision-making while contributing to ERP implementation and process…
Added 2 mins ago
R
Integrated Account Lead
Radio-Canada
Toronto, ON
- Full-time
…Podcasts, through the combined sale of broadcast and digital inventory (both English and French) via direct and programmatic channels (digital…
Added 2 mins ago
CL
Shop Administrator
Charger Logistics Inc.
Calgary, AB
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 2 mins ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Quebec, QC
- Full-time
Negotiating service agreement renewals and control inventory while working professionally and safely
Added 2 mins ago
LP
Parking Maintenance - Edmonton, AB
LAZ Parking
AB · Edmonton, AB
- Full-time
Perform vehicle boosts, tire inflation assistance, and provide basic customer support services in parking areas.
Added 2 mins ago
SB
Production Assembler
Specialty Building Products
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Communicates and collaborates with internal departments to support production, inventory, quality, and customer requirements
Added 2 mins ago
C
Business Planning Analyst
Confidential
Montreal, QC
- Full-time
Analyze demand trends and inventory performance to support operational decision-making.
Added 3 mins ago
LD
Stock Service - Early Morning
London Drugs Limited
Vancouver, BC
- $18.25 to $21.04 CAD / hour
- Other
Employee Family Assistance Program (Free confidential counseling and support)
Added 3 mins ago
AL
Residential Property Manager
Avenue Living Residential
AB · Edmonton, AB
- Full-time
Maintain portfolio inventory levels to ensure availability of all suite types by conducting suite assessments in advance of move-outs, planning and submitting approval requests for suite…
Added 3 mins ago
HB
Chef De Partie - Pastry Seasonal (Full-time)
Horseshoe Bay Resort
Rossland, BC
- Full-time
Flexible scheduling to support your work-life balance
Added 3 mins ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Vancouver, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
…ordering and receiving drug orders and management of the pharmacy inventory. If you are looking for a challenging position in retail pharmacy and have the professionalism, commitment to…
Added 3 mins ago
S
assistant (e) gérant (e) de magasin - Québec, Qc
Starbucks
Quebec, QC
- $56,000 to $66,500 CAD / year
Support talent and manage a team: Mobilize the heart and mind of your team members and develop the skills of its members so that they can achieve the best of themselves, as individuals and…
Added 3 mins ago
ML
Executive Hospitality Services Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Support pantry and café programs, including inventory management, ordering, stocking, and maintaining café amenities.
Added 3 mins ago
Internship, IT Technician
Pomerleau
Vancouver, BC
Provide in-person and remote technical support for workstations, printers, mobile devices, and other IT equipment.
Added 3 mins ago
CC
Retail Sales Associate
Canna Cabana
Huntsville, ON
- $17.95 to $18.5 CAD / hour
- Part-time
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Added 16 mins ago
CL
Transportation Warranty Analyst
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 16 mins ago
AS
Material Handler( Forklift Operator)
ATCO Structures
Grimsby, ON
- Full-time
Complete inventory consumption on all inventory transactions relocations.
Added 16 mins ago
S
Administration & Systems - Manager Administration
Sobeys
Ancaster, ON
- Full-time
Manage inbound and outbound inventory processes
Added 16 mins ago
S
Replenishment Clerk (Part Time)
Sobeys
London, ON
- Part-time
Order, receive, and merchandise stock in accordance with company inventory control procedures, as required
Added 16 mins ago
WH
Buyer
Waterstone Human Capital
Kitchener, ON
- Full-time
A manufacturing organization is seeking an experienced Buyer to support its purchasing and supply chain operations. This individual will be responsible for maintaining a reliable supply of…
Added 16 mins ago
S
Replenishment Teammate (Part Time - Overnights)
Sobeys
London, ON
- Part-time
Order, receive, and merchandise stock in accordance with company inventory control procedures, as required

Silversea

Chief Housekeeper

Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Experience: Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years.
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary:

Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction.

Essential Duties and Responsibilities:

Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation.

Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected.

Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly.

Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship.

Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction.

Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores.

Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation.

Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members.

Ensures confidentiality when handling sensitive information.

Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance

Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs.

Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained.

Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training).

Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management

Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services.

Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard.

Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard.

Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities.

Demonstrates a high and consistent level of organization and management.

Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures.

Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers.

Oversees and ensures an efficient and outstanding laundry service.

Supervises the flower decoration in the guest suites and public areas of the ship.

Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions.

Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner.

Communicates standards of performance to employees and trains employees effectively on them.

Oversees all administrative aspects of the department.

Fully implements the performance review, cross and promotional training system and complies with the process.

Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools.

Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary.

Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas.

Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control.

Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew.

Participates in budget preparation as required by the Hotel Director.

Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables.

Prepares cost productive orders for consumable and non-consumable items according to order schedule.

Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations.

Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance.

Displays a thorough knowledge of the ships daily activities to be able to advise the guests.

Practices preventative maintenance.

Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs.

Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management.

Observes and enforces uniform and grooming standards according to Company policies.

All other duties as assigned.

Safety Duties:

Participates in crew and passenger safety drills according to instructions.

Always complies with the Company’s safety and pollution prevention regulations and operating procedures.

Participates in all mandatory training.

Leads by example by taking care of Health and Safety of self and others.

Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them.

Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required.

Qualifications:

Valid STCW95 certification.

Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years.

Proven experience of budget and financial management within a hospitality environment.

Excellent knowledge of cleaning standards.

Knowledge and experience of Public Health policies and procedures.

Apply About employer

More about this job

Responsibilities

Leads the vessel’s housekeeping and butler operations, ensuring high-quality guest service, clean and well-maintained spaces, and compliance with company, public health, and safety standards. Manages and develops the team while overseeing budgets, inventory, staffing, inspections, laundry, guest feedback, and operational reporting.

Requirements

Requires valid STCW95 certification and at least two years of housekeeping or butler management experience in a five-star hotel or cruise ship. Candidates must also have hospitality budget and financial management experience, strong knowledge of cleaning standards, and experience with public health policies and procedures.

Skills

Butler Service
Guest Relations
Team Leadership
Staff Training and Development
Budget Management
Cost Control
Inventory Management
Public Health Compliance
Cleaning Standards
Laundry Operations
Performance Management
Complaint Resolution
Safety Compliance
Preventive Maintenance
Cruise Ship Operations

Visa sponsorship

Not detected in the job text

Keywords

STCW95
Housekeeping Management
Butler Management
Five-Star Hospitality
Cruise Ship
Guest Satisfaction
Public Health Standards
Outbreak Response
Integrated Pest Management
Budget Preparation
Financial Management
Cost Control
Inventory Management
PAR Stocks
Time and Attendance
ILO Work and Rest Hours
MLC Compliance
Laundry Service
Preventive Maintenance
Safety Drills
Personal Protective Equipment
Chemical Safety
Performance Reviews
Crew Training
Guest Complaint Management
VIP Guest Service
Food and Beverage Service
Operational Reporting

Report this job