Jobs in Canada

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Added 5 days ago
LC
Student Information Services (SIS) Lead
Lakeland Catholic School Division
Bonnyville, AB
- Full-time
Coordinate with software vendors and external service providers to troubleshoot issues and implement solutions.
Added 5 days ago
BR
Director, Finance, HR and Operations
BRION RAFFOUL LLP
Ottawa, ON
- Full-time
Plan and lead finance system changes, such as an accounting software migration, with a written project plan, timeline and staff training.
Added 5 days ago
O
Concepteur(trice) pédagogique – Simulation VR et formation immersive
OVA
Quebec, QC
- Full-time
Added 5 days ago
SC
Senior Business Analyst
SiriusXM Canada
Toronto, ON
- Full-time
Added 5 days ago
DT
Mechanical Engineer
Dragonfleye Therapeutics Corp.
Toronto, ON
- Full-time
Optical components or systems; software experience (scripting, automation, embedded, or firmware) relevant to electromechanical devices.
Added 5 days ago
K
Station, Projects & Engineering Programmer (PEY Student)
Kinectrics
Toronto, ON
- Full-time
Using project management scheduling software to develop and track schedule progress
Added 5 days ago
Advanced DevOps Engineer - EA Sports Technology
Electronic Arts
Vancouver, BC
Added 5 days ago
ES
Engineer in Training (EIT)
ENTRUST Solutions Group
AB · Calgary, AB
- Full-time
Bachelor’s Degree in computer/electrical/software engineering or Diploma in Software Development. Canadian Professional Engineering Designation by accredited association
Added 5 days ago
S
Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region) · Certification required within 6 months of employment
Added 5 days ago
S
Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region)
Added 5 days ago
Environmental Services Engineer, Compliance-TS269
City of London
London, ON
Added 5 days ago
Multi Service Worker (PSW/CSA)
Health Sciences North
Sudbury, ON
Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
Added 5 days ago
Multi Service Worker (PSW/CSA)
Health Sciences North
Sudbury, ON
Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
Added 5 days ago
CC
Commercial Cleaning Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Added 5 days ago
CN
Maintenance Coordinator
Canadian Natural
Fort McMurray, AB
- Full-time
Shift schedule: 7 x 7, rotating day and nights, 12-hour shifts (Wednesday start) · Must have the ability to influence and guide team members in achieving a common goal of working together
Added 5 days ago
VC
Managing Director
Valsoft Corporation
Montreal, QC
- Full-time
Manos Software Group is part of Valsoft Corporation, a long-term investor in vertical market software businesses. Valsoft acquires and operates software companies with a permanent ownership…
Added 5 days ago
BH
Senior Full-Stack Developer
Blair Health
Remote, Canada
- $125,000 to $150,000 CAD / year
- Full-time
- Remote
We are hiring a Senior Full-Stack Developer to build the products our patients, clinicians and employer clients use every day. You will own features end to end, from patient intake and…
Added 5 days ago
VC
AI Engineer I | Ingénieur.e IA I
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Added 5 days ago
F/
Business Manager
FCC / FAC
AB · Toronto, ON · Regina, SK · Agriculture Place
- Full-time
…provide financing, knowledge resources and business management software to over 103,000 customers…
Added 5 days ago
PC
Sr Specialist – Retail Technology Platform
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Maintain/Track feature requests, issues, roadmaps, vendor proposals, delivery dates, hardware/software life cycle tracking, Initiatives, etc.
Added 5 days ago
Early Career Software Developer - Landmark
Halliburton
Calgary, AB
…candidates may be eligible for roles ranging from Associate Software Developer to Software Developer or Senior Software…
Added 5 days ago
General Laborer, Warehouse
CONA Services
Halifax, NS
Where applicable, utilize voice picking software to build orders at or above company standards for productivity and accuracy.
Added 5 days ago
General Labourer, Warehouse
CONA Services
Halifax, NS
Where applicable, utilize voice picking software to build orders at or above company standards for productivity and accuracy.
Added 5 days ago
VV
Full Stack Developer
Veracity Ventures Inc.
Remote, Canada
- $60 to $70 CAD / hour
- Full-time
- Remote
The ideal candidate is an experienced Full Stack Developer with strong hands-on software development experience using C# and/or Java, combined with modern frontend and cloud technologies.
Added 5 days ago
VV
Solution Architect
Veracity Ventures Inc.
Remote, Canada
- $80 to $90 CAD / hour
- Full-time
- Remote
…cloud-based applications, guide development teams, maintain software quality, and provide architectural direction throughout the software development…

SIMNET

Onsite IT Support Specialist

ON, Canada
Whitby Southeast, ON, Canada

Full-time

Apply on simnet.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

SIMNET is a leading provider of cloud computing services and solutions. Founded in 2008, SIMNET has a long history of providing a range of cloud computing services, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). SIMNET serves a variety of industries and customers, including small and medium-sized businesses, enterprises, and government agencies, and is a leading provider of cloud and managed services across North America that enables service providers, ISVs and enterprises to deliver secure, robust, simple, platforms to launch applications and cloud services.

The company is headquartered in Whitby, Ontario. SIMNET is known for its expertise in cloud computing and its commitment to providing high-quality, reliable, and secure services to its customers.

Our global team is committed to building a community where phenomenal people want to work long term by living our values of passion, focus, innovation, execution, collaboration, active learning and giving back, all with a commitment of being positive by choice in all we do. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow, today.

The Onsite IT Support Analyst plays a critical role in ensuring the smooth operation of computer systems so that end users can perform their work effectively. This is a 100% onsite position - it cannot be performed remotely - and requires previous IT support experience.

In this role, you will receive, prioritize, document, and actively resolve end-user help requests, escalating incidents when necessary to meet SLA expectations. Problem resolution may involve using diagnostic tools and help request tracking systems, as well as providing in-person, hands-on support at the desktop level, including hardware and peripheral assistance.

Salary Range: 50-65K

Eligible for Discretionary Bonus: YES

Location Type: Onsite in Office & Client Site

Job Type: Full Time

Vacancy: Ongoing Considerations

Others: Must have a reliable vehicle to travel between client sites (Durham Region)

In this role, you will be responsible for:

· Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.

· Build rapport and elicit problem details from service desk customers.

· Prioritize incidents and service requests according to defined processes to meet defined SLAs.

· Escalate incidents with accurate documentation to suitable technician, when required.

· Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.

· Deploy pre-packaged software using distribution tools and processes as requested by end users.

· Use remote tools and diagnostic utilities to aid in troubleshooting and perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.

· Research solutions through internal and external knowledgebase as needed.

· Identify and learn appropriate software and hardware used and supported by the organization.

· Install antivirus software and ensure virus definitions are up to date.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Understanding of basic VoIP principles.

· Conduct operating system patches and upgrades.

Requirements

To be successful in this role, you'll need:

· College diploma or university degree in the field of computer science and/or 1+ years of solid IT help desk skills. Experience in managed services (MSP) or value-added reseller (VAR) environment is a plus.

· Additional weight will be given to candidate with relevant IT certifications.

· MSCE, MCE or MCP certifications or equivalent certifications

· CompTIA A+

· Network +

· ITIL® v.4 Foundation certification

Knowledge & Experience

· Understanding and hands-on experience with computer hardware, including printers and peripheral.

· Experience with desktop and server operating systems, including Windows, Mac, Linux, Chrome OS, Android, and iOS

· Experience working in or for a health care environment, whether in a clinic or hospital and accustomed to working with medical staff including Dr’s and physicians

· Ability to support all Microsoft Office products.

· Working knowledge of a range of diagnostic tools such as Kaseya and TeamViewer.

· Basic understating of networking and routing protocols such as DNS, TCP/IP, ports, protocols (HTTP, HTTPS)

· Working knowledge of Microsoft Active Directory, Microsoft Exchange 2016 and Office 365

· Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Certification required within 6 months of employment.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.

· Strong documentation skills.

· Experience maintaining timely and accurate helpdesk records using the ticketing system; familiarity with Zoho Desk or other ticketing tools.

Benefits

What you’ll enjoy about SIMNET:

·         Comprehensive Health & Wellness: Extended health and dental coverage, plus a flexible health spending account (HSA), help you take care of yourself on your terms.
·         Financial Wellbeing: Plan for your future with our group RRSP matching program.
·         Learning & Growth: Access continuing education opportunities, professional development programs, and tuition support to grow your skills and advance your career.
·         Work-from-home options: Flexibility of being able to work from home during times when commuting or in-person interactions may not be ideal.
·         Recognition & Rewards: Our gamified, people driven program lets employees and leaders give kudos, earn recognition, and be rewarded for collaboration and impact.
·         Collaborative Culture: Join a supportive, inclusive team where ideas flow freely, feedback is welcomed, and teamwork drives success.
·         Challenging & Innovative Projects: Work on high-impact projects that inspire creativity, experimentation, and forward-thinking solutions.
·         Convenience & Comfort: On-site parking, casual dress code, free snacks & drinks, and company lunches twice a month to keep your day smooth.
·         Team Connection: Participate in company events, outings, and team-building activities that celebrate successes and build lasting connections.

At SIMNET, we believe diverse and inclusive teams drive better outcomes. We are an equal opportunity employer and are committed to providing reasonable accommodations to applicants throughout the interview process. We may use AI-powered tools at certain stages of our hiring process to support application review and candidate communication. These tools assist our team, but all final hiring decisions are made by people – always.

Apply on simnet.zohorecruit.com About employer

More about this job

Responsibilities

The Onsite IT Support Specialist is responsible for providing first-contact technical support to end users via multiple channels and resolving hardware and software incidents. They must document all service requests, perform preventative maintenance, and escalate complex issues while adhering to defined service level agreements.

Requirements

Candidates must possess a college diploma or university degree in computer science and at least one year of IT help desk experience. Proficiency in desktop/server operating systems, Microsoft Office, and basic networking protocols is required, along with a reliable vehicle for travel between client sites.

Skills

IT support
Help desk
Hardware troubleshooting
Desktop support
Windows
Mac
Linux
Active Directory
Office 365
VoIP
Networking
TCP/IP
DNS
ITIL
Ticketing systems
Customer service

Benefits

Extended health and dental coverage
Flexible health spending account
Group RRSP matching program
Continuing education opportunities
Professional development programs
Tuition support
On-site parking
Casual dress code
Free snacks and drinks
Company lunches

Visa sponsorship

Not detected in the job text

Keywords

Cloud computing
IaaS
PaaS
SaaS
Managed services
ITIL
Active Directory
Office 365
Kaseya
TeamViewer
Zoho Desk
TCP/IP
DNS
VoIP
CompTIA A+
Network+
MCP
MCSE
Hardware support
Preventative maintenance
Software deployment
Operating system patching
Desktop support
Peripheral assistance
Customer rapport
Documentation
Troubleshooting
Diagnostic tools
IT support
Help desk

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Work requirements

Jobs in Canada