Jobs in Canada

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Added 3 days ago
TE
Manager, Leader Capability
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
Added 3 days ago
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Manager, Talent Readiness
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
Added 3 days ago
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Accountant II
SAIT
Calgary, AB
- Temporary
Assist the Finance Operations Manager, AR Team Lead, and AP Team lead with other duties as assigned
Added 3 days ago
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Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Added 3 days ago
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Bilingual Client Success Manager (Direct Partnerships)
Maple
Toronto, ON
- Full-time
…renewals, expansion and retention across your portfolio. You'll lead relationships and communications in both French and English, partner cross-functionally with Sales, Marketing, Product…
Added 3 days ago
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Mobile Mortgage Advisor (Downtown Toronto, ON) - 100% Commission
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 days ago
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Associate Relationship Manager
CIBC
Kamloops, BC · Kelowna, BC · Victoria, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 3 days ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 3 days ago
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Financial Planner
BMO
Calgary, AB
- Full-time
Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
Added 3 days ago
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Full Time Sales Lead
Pandora
Vancouver, BC
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 3 days ago
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Customer Service Supervisor
Baxter International Inc.
Mississauga, ON
- Full-time
Lead daily customer care operations to achieve service level commitments, workload targets, quality expectations, and customer satisfaction goals.
Added 3 days ago
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Full-time Enterprise CRM Integration Specialist
Algonquin College
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 3 days ago
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Human Resources Business Partner
Fuzion Flooring
Mississauga, ON
- Full-time
Identify opportunities to enhance HR programs, processes and practices, and lead or support the development and implementation of solutions that address business needs.
Added 3 days ago
LC
Student Information Services (SIS) Lead
Lakeland Catholic School Division
Bonnyville, AB
- Full-time
We are seeking a skilled, resourceful, and service-oriented Student Information Services (SIS) Lead to support the administration, development, and ongoing improvement of our student…
Added 3 days ago
K
Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.
Added 3 days ago
LC
Case Manager_FT-Contract
LOFT Community Services
Toronto, ON
- $57,007 to $71,647 CAD / year
- Contract
Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region
Added 3 days ago
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Director, Corporate Accounting
Co-op
Saskatoon, SK
- Full-time
Lead the corporate accounting team in supporting consolidated budgeting processes, ensuring accurate financial information and meaningful insights are available to guide organizational…
Added 3 days ago
HI
Commercial Account Manager
HUB International
Calgary, AB
- Full-time
…serving as the primary point of contact for your clients. You'll lead marketing efforts, evaluate and price risk, and build strong relationships with both clients and insurer partners. This…
Added 3 days ago
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Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region) · Certification required within 6 months of employment
Added 3 days ago
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Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region)
Added 3 days ago
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Lead, Operational Electrification
Metrolinx
Canada
- Full-time
Our GO Expansion Operations team is looking for a Lead, Operational Electrification. Reporting to the Senior Manager, Network Operations Planning, the lead will serve as a liaise between…
Added 3 days ago
CN
Maintenance Coordinator
Canadian Natural
Fort McMurray, AB
- Full-time
Shift schedule: 7 x 7, rotating day and nights, 12-hour shifts (Wednesday start) · Must have the ability to influence and guide team members in achieving a common goal of working together
Added 3 days ago
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Nieuport Aviation Shuttle Operations Supervisor - Toronto
Voyago
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Supervisor is expected to lead by example, promote a strong safety culture, maintain operational standards, and ensure that employees have the resources and guidance required to perform…
Added 3 days ago
HD
Creator Partnerships Manager
Hadley Designs
Remote, Canada
- Full-time
- Remote
Access to learning resources and professional development
Added 3 days ago
TM
Supervisor
The Maples Group (Financial Services)
Montreal, QC
- Full-time
· Supervise daily team tasks, assign duties, and lead team meetings.

SIMNET

Onsite IT Support Specialist

ON, Canada
Whitby Southeast, ON, Canada

Full-time

Apply on simnet.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

SIMNET is a leading provider of cloud computing services and solutions. Founded in 2008, SIMNET has a long history of providing a range of cloud computing services, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). SIMNET serves a variety of industries and customers, including small and medium-sized businesses, enterprises, and government agencies, and is a leading provider of cloud and managed services across North America that enables service providers, ISVs and enterprises to deliver secure, robust, simple, platforms to launch applications and cloud services.

The company is headquartered in Whitby, Ontario. SIMNET is known for its expertise in cloud computing and its commitment to providing high-quality, reliable, and secure services to its customers.

Our global team is committed to building a community where phenomenal people want to work long term by living our values of passion, focus, innovation, execution, collaboration, active learning and giving back, all with a commitment of being positive by choice in all we do. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow, today.

The Onsite IT Support Analyst plays a critical role in ensuring the smooth operation of computer systems so that end users can perform their work effectively. This is a 100% onsite position - it cannot be performed remotely - and requires previous IT support experience.

In this role, you will receive, prioritize, document, and actively resolve end-user help requests, escalating incidents when necessary to meet SLA expectations. Problem resolution may involve using diagnostic tools and help request tracking systems, as well as providing in-person, hands-on support at the desktop level, including hardware and peripheral assistance.

Salary Range: 50-65K

Eligible for Discretionary Bonus: YES

Location Type: Onsite in Office & Client Site

Job Type: Full Time

Vacancy: Ongoing Considerations

Others: Must have a reliable vehicle to travel between client sites (Durham Region)

In this role, you will be responsible for:

· Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.

· Build rapport and elicit problem details from service desk customers.

· Prioritize incidents and service requests according to defined processes to meet defined SLAs.

· Escalate incidents with accurate documentation to suitable technician, when required.

· Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.

· Deploy pre-packaged software using distribution tools and processes as requested by end users.

· Use remote tools and diagnostic utilities to aid in troubleshooting and perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.

· Research solutions through internal and external knowledgebase as needed.

· Identify and learn appropriate software and hardware used and supported by the organization.

· Install antivirus software and ensure virus definitions are up to date.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Understanding of basic VoIP principles.

· Conduct operating system patches and upgrades.

Requirements

To be successful in this role, you'll need:

· College diploma or university degree in the field of computer science and/or 1+ years of solid IT help desk skills. Experience in managed services (MSP) or value-added reseller (VAR) environment is a plus.

· Additional weight will be given to candidate with relevant IT certifications.

· MSCE, MCE or MCP certifications or equivalent certifications

· CompTIA A+

· Network +

· ITIL® v.4 Foundation certification

Knowledge & Experience

· Understanding and hands-on experience with computer hardware, including printers and peripheral.

· Experience with desktop and server operating systems, including Windows, Mac, Linux, Chrome OS, Android, and iOS

· Experience working in or for a health care environment, whether in a clinic or hospital and accustomed to working with medical staff including Dr’s and physicians

· Ability to support all Microsoft Office products.

· Working knowledge of a range of diagnostic tools such as Kaseya and TeamViewer.

· Basic understating of networking and routing protocols such as DNS, TCP/IP, ports, protocols (HTTP, HTTPS)

· Working knowledge of Microsoft Active Directory, Microsoft Exchange 2016 and Office 365

· Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Certification required within 6 months of employment.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.

· Strong documentation skills.

· Experience maintaining timely and accurate helpdesk records using the ticketing system; familiarity with Zoho Desk or other ticketing tools.

Benefits

What you’ll enjoy about SIMNET:

·         Comprehensive Health & Wellness: Extended health and dental coverage, plus a flexible health spending account (HSA), help you take care of yourself on your terms.
·         Financial Wellbeing: Plan for your future with our group RRSP matching program.
·         Learning & Growth: Access continuing education opportunities, professional development programs, and tuition support to grow your skills and advance your career.
·         Work-from-home options: Flexibility of being able to work from home during times when commuting or in-person interactions may not be ideal.
·         Recognition & Rewards: Our gamified, people driven program lets employees and leaders give kudos, earn recognition, and be rewarded for collaboration and impact.
·         Collaborative Culture: Join a supportive, inclusive team where ideas flow freely, feedback is welcomed, and teamwork drives success.
·         Challenging & Innovative Projects: Work on high-impact projects that inspire creativity, experimentation, and forward-thinking solutions.
·         Convenience & Comfort: On-site parking, casual dress code, free snacks & drinks, and company lunches twice a month to keep your day smooth.
·         Team Connection: Participate in company events, outings, and team-building activities that celebrate successes and build lasting connections.

At SIMNET, we believe diverse and inclusive teams drive better outcomes. We are an equal opportunity employer and are committed to providing reasonable accommodations to applicants throughout the interview process. We may use AI-powered tools at certain stages of our hiring process to support application review and candidate communication. These tools assist our team, but all final hiring decisions are made by people – always.

Apply on simnet.zohorecruit.com About employer

More about this job

Responsibilities

The Onsite IT Support Specialist is responsible for providing first-contact technical support to end users via multiple channels and resolving hardware and software incidents. They must document all service requests, perform preventative maintenance, and escalate complex issues while adhering to defined service level agreements.

Requirements

Candidates must possess a college diploma or university degree in computer science and at least one year of IT help desk experience. Proficiency in desktop/server operating systems, Microsoft Office, and basic networking protocols is required, along with a reliable vehicle for travel between client sites.

Skills

IT support
Help desk
Hardware troubleshooting
Desktop support
Windows
Mac
Linux
Active Directory
Office 365
VoIP
Networking
TCP/IP
DNS
ITIL
Ticketing systems
Customer service

Benefits

Extended health and dental coverage
Flexible health spending account
Group RRSP matching program
Continuing education opportunities
Professional development programs
Tuition support
On-site parking
Casual dress code
Free snacks and drinks
Company lunches

Visa sponsorship

Not detected in the job text

Keywords

Cloud computing
IaaS
PaaS
SaaS
Managed services
ITIL
Active Directory
Office 365
Kaseya
TeamViewer
Zoho Desk
TCP/IP
DNS
VoIP
CompTIA A+
Network+
MCP
MCSE
Hardware support
Preventative maintenance
Software deployment
Operating system patching
Desktop support
Peripheral assistance
Customer rapport
Documentation
Troubleshooting
Diagnostic tools
IT support
Help desk

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Work requirements

Jobs in Canada