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Added 4 mins ago
EI
Test Specialist - CDU
Ecolab Inc.
Calgary, AB
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 4 mins ago
EI
Mechanical Designer
Ecolab Inc.
Calgary, AB
- Full-time
$1,000 Annual professional development allowance to support your ongoing learning, skill development, and career growth.
Added 4 mins ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $45 CAD / hour
- Contract
Added 4 mins ago
TC
Retail Store Associate Part Time Temporary Winners - Park Place
TJX Companies
Barrie, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 19 mins ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
Reporting to the designated Social Work Site Leader and receiving guidance and support from the Professional Practice Leader and/or Research, Education and Practice Coordinator, the…
Added 34 mins ago
F
Supervisor, Material Management
Fluor
Vancouver, BC
- Full-time
Provide general and direct supervision to the purchasing, expediting, and other support staff as assigned
Added 34 mins ago
F
Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…serves as Control Team Leader on small projects and provides direct supervision to a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project…
Added 34 mins ago
E
RAN System Verification Professional
Ericsson
Ottawa, ON
- Full-time
…team. You will work alongside experienced colleagues who will support your technical and professional development. Job level will be based on experience, technical skills, and role…
Added 34 mins ago
YH
Project Director - Whitehorse General Hospital Expansion Planning - Term Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
…Infrastructure BC, consultants, Government of Yukon, and others to support the next expansion to Whitehorse General Hospital. It manages scope, schedule, budget, risk and quality, and…
Added 48 mins ago
Human Resource Manager
Enzo
Caledon, ON · Toronto, ON
Responsible for coaching leadership to transform, achieve business and professional goals using Walgreens tools / learning model.
Added 1 hour ago
YP
Business Development Manager
Yellow Pages / Pages Jaunes – Canada
Canada
- Full-time
We are looking for an experienced business development professional to help expand our presence by identifying, developing and securing high-value customer relationships.
Added 1 hour ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
Support Infrastructure as Code (IaC) and GitOps practices where appropriate.
Added 1 hour ago
B
Senior Databricks Data Platform Engineer
Brillio
Canada
- Contract
Added 1 hour ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
Clear, direct, and professional communication
Added 1 hour ago
EG
Senior Municipal Engineer
Egis Group
Calgary, AB · Toronto, Ontario
- $130,000 to $170,000 CAD / year
- Full-time
The ideal candidate is a licensed Professional Engineer (P.Eng.) with 10+ years of experience in municipal and highway engineering, including demonstrated exposure to provincial and…
Added 1 hour ago
DO
2 Social Services Clerks, Housing Services
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
Minimum six (6) months direct experience in a social services setting or professional office environment
Added 1 hour ago
NG
Manager, Fundraising Information Systems
National Gallery of Canada Foundation
Ottawa, ON
- Full-time
…registered charity dedicated to cultivating philanthropy in support of the National Gallery of Canada, one of the world’s leading art institutions and home to Canada’s national art…
Added 1 hour ago
TC
Senior Category Management Specialist
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We’re looking for a dynamic and strategic professional to support sourcing and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in…
Added 1 hour ago
PH
Privacy and Security Analyst, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Professional certifications such as CISSP, CISA, CISM, or other recognized security credentials and experience supporting ERP or major system transformation initiatives in healthcare or the…
Added 1 hour ago
CH
Winter 2026/27 - First Cook
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…service and field packed lunches. The First Cook will also support all culinary positions in delivering high-quality meals throughout the ski…
Added 1 hour ago
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Winter 2026/27 - Hospitality Services - CMH Purcell
CMH Heli-Skiing & Summer Adventures
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- Full-time
Support the culinary program with preparing, serving and clearing Apres.
Added 1 hour ago
GE
Heating Air Conditioning Service Technician
Greenfoot Energy Solutions
Bathurst, NB
- Full-time
We are looking for a certified HVAC-R professional who is as good with customers as they are with a set of gauges. The ideal candidate is a proactive problem-solver who takes pride in fast,…
Added 1 hour ago
PH
Radiation Oncologist - BC Cancer - Victoria
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Victoria, BC
- Full-time
…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 1 hour ago
PH
Medical Oncologist - BC Cancer - Prince George
Provincial Health Services Authority
Prince George, BC
- Full-time
…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 1 hour ago
PH
Project Coordinator
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Simon Fraser University

Desktop Support Analyst

Burnaby, BC, Canada

Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $69,102 to $82,420 annually SFU Department Descr: Computing Science Position Grade: 7 # of openings: 1 Biweekly Hours: 72 Who We Are · Full-time

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Job details

Pay: Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $69,102 to $82,420 annually SFU Department Descr: Computing Science Position Grade: 7 # of openings: 1 Biweekly Hours: 72 Who We Are
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Union/Affiliation: Administrative and Professional Staff (APSA)
Pay range: $69,102 to $82,420 annually
SFU Department Descr: Computing Science
Position Grade: 7
# of openings: 1
Biweekly Hours: 72
Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The School of Computing Science, within the Faculty of Applied Sciences, is a research-intensive academic unit offering undergraduate and graduate education across multiple campuses. The School’s Technical Solutions team supports the computing systems, instructional and research laboratories, and specialized technology environments used by students, faculty, researchers, instructors and staff. Working collaboratively with colleagues across the School, Faculty and University, the team provides technical support, maintains reliable computing resources, and helps ensure technology effectively supports teaching, learning and research activities.
About The Role

The Desktop Support Analyst provides direct technical support to students, faculty, researchers and staff within the School of Computing Science. The School primarily uses Linux-based systems in its teaching and research laboratories, while also supporting Windows and Apple computers. The position is responsible for deploying, configuring, maintaining and troubleshooting managed desktop computers and software across multiple operating systems. Responsibilities include providing one-on-one technical assistance, developing and maintaining user-facing documentation, delivering training on departmental software, and supporting the effective operation of the School’s offices, teaching and research laboratories. The position works collaboratively with other technical teams to resolve issues and support teaching and research activities.

Qualifications

Two year diploma in Information Technology or related discipline, and two years related experience, or an equivalent combination of education, training, and experience.

Good knowledge of multiple operating systems, including Linux (Ubuntu), Windows and macOS.
Experience deploying, configuring and troubleshooting desktop hardware, software and complex third-party applications, including programming tools and development environments.
Excellent customer service and interpersonal skills, with the ability to provide direct technical support to users with varying levels of technical expertise.
Excellent written and verbal communication skills, including the ability to develop user-facing technical documentation and deliver training.
Excellent analytical reasoning, organizational and problem-solving skills, with the ability to diagnose technical issues, prioritize competing demands and escalate complex incidents appropriately.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

4 weeks’ vacation (prorated for the first year)*
Hybrid-work program for eligible positions
Employer paid defined benefit pension plan
On-campus tuition waiver for employees and their immediate family members*
Off-campus tuition reimbursements and professional development funds*
And more!
Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact people_strategies@sfu.ca.

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More about this job

Responsibilities

Deploy, configure, maintain, and troubleshoot managed desktop computers and software across Linux, Windows, and macOS environments. Provide direct user support, documentation, and training, and collaborate with technical teams to support the School’s offices, teaching, and research activities.

Requirements

Requires a two-year diploma in Information Technology or a related discipline and two years of related experience, or an equivalent combination of education, training, and experience. Candidates should have knowledge of Linux, Windows, and macOS; experience supporting desktop hardware, software, and complex applications; and strong customer service, communication, analytical, organizational, and problem-solving skills.

Skills

Linux (Ubuntu)
Windows
macOS
Desktop Hardware Support
Software Deployment
System Configuration
Troubleshooting
Third-Party Applications
Programming Tools
Development Environments
Customer Service
Technical Documentation
User Training
Analytical Reasoning
Problem-Solving
Incident Prioritization

Benefits

Four Weeks’ Vacation
Hybrid-Work Program for Eligible Positions
On-Campus Tuition Waiver
Off-Campus Tuition Reimbursements
Professional Development Funds

Visa sponsorship

Not detected in the job text

Keywords

Computing Science
Desktop Support
Technical Support
Linux
Ubuntu
Windows
macOS
Desktop Computers
Hardware
Software
Software Deployment
System Configuration
Troubleshooting
Third-Party Applications
Programming Tools
Development Environments
Technical Documentation
User Training
Teaching Laboratories
Research Laboratories
Customer Service
Incident Escalation
Higher Education

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