Manager, Operations & Administrative Services

Union/Affiliation: Administrative and Professional Staff (APSA)
Pay range: $85,993 to $102,588 annually
SFU Department Descr: School of Medicine - Operations
Position Grade: 10
# of openings: 1
Biweekly Hours: 72
Who We Are

Help build B.C.’s new medical school from the ground up!

At the SFU Medical School, we envision a medical education system where students and residents learn as part of a team in primary care and other community-level settings, in patient-centered environments, and with a curriculum that considers social, environmental and prevention contexts. As we establish the school in Surrey, B.C., our growing relationships with the local community, Fraser Health Authority, First Nations Health Authority, physicians and Indigenous partners will help us to meet the diverse health needs of the communities we serve and improve access to primary care throughout the province. We seek to advance reconciliation by embedding and equalizing Indigenous knowledge systems in our learning, research and practices while resting on a solid foundation of high-quality, accredited education and world-class research efforts that keep us oriented toward measurable, socially accountable outcomes.
About The Role

The Manager, Operations & Administrative Services provides operational, financial, and administrative leadership for the Office of the Dean. The role ensures efficient day-to-day operations, oversees budgeting and workforce planning, strengthens governance and committee processes, and leads continuous improvement initiatives. This position supports the school’s strategic priorities by enabling strong decision-making, maintaining compliance, and optimizing administrative systems so senior leadership can focus on academic and institutional goals.

The ideal candidate is a strategic, detail-oriented operational leader with strong financial and governance expertise. They bring proven experience managing administrative teams, leading process improvements, and overseeing budgets in complex environments. Key competencies include advanced analytical thinking, sound judgment, project management, and knowledge of university policies and collective agreements. The successful candidate demonstrates empathy, discretion, and strong interpersonal skills, with the ability to collaborate across departments, adapt to shifting priorities, and drive operational excellence while fostering a positive, inclusive team culture.

Qualifications

Bachelor’s degree in business administration and five years of related experience, including operational management, strategic planning, project management, personnel management or an equivalent combination of education, training and experience.

• Excellent knowledge of university policies, procedures, protocol and governance
• Excellent knowledge of employment practices and the ability to understand and apply collective agreements
• Advanced team leadership, supervisory and mentorship skills
• Excellent interpersonal and communication (verbal, written and presentation) skills
• Advanced financial and personnel management skills
  
  

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks’ vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more!
• Prorated for part-time employees
  
  

Additional Information

There is an Identified Departmental Candidate.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.