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Simon Fraser University

Undergraduate Advisor/Administrator

Burnaby, BC, Canada

Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $69,102 to $82,420 annually SFU Department Descr: Faculty of Education, Undergraduate Programs Position Grade: 7 # of openings: 1 Biweekly Hours: 72 Who We Are · Full-time

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Job details

Pay: Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $69,102 to $82,420 annually SFU Department Descr: Faculty of Education, Undergraduate Programs Position Grade: 7 # of openings: 1 Biweekly Hours: 72 Who We Are
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Union/Affiliation: Administrative and Professional Staff (APSA)
Pay range: $69,102 to $82,420 annually
SFU Department Descr: Faculty of Education, Undergraduate Programs
Position Grade: 7
# of openings: 1
Biweekly Hours: 72
Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The Undergraduate Programs team is a high-performing team that manages the undergraduate programs for the Faculty of Education. This includes the recruitment, advising, and program operations for nine programs. As a collaborative and supportive team, we work hard to support the learning journey for students. In the Faculty of Education, staff believe in and are committed to exemplifying the core values of service, trust, inclusion, and meaningful relationships in our day-to-day interactions with students, faculty, and to each other.
About The Role

The Advisor/Administrator of Undergraduate Programs collaborates with the Program Manager and Director to provide program administration and operational support for the department in support of faculty and students; advises prospective and registered undergraduate students of the academic requirements for Education degree programs, minors, certificates, and post-baccalaureate diplomas and ensure graduation requirements are satisfied; facilitates new staff orientation and training and cross-training to maintain a continuity of quality student service; and, represents the program area at student recruitment and engagement events and convocation.

The ideal candidate has previous experience in student advising, university policies interpretation and application, and administrative support. They value teamwork, communication, and collaboration to establish and maintain effective relationships with colleagues, students, and other members of the SFU community.

Qualifications

Bachelor's degree and two years of related experience in an online or blended environment, including experience in program or project management, program development, academic advising, enrollment management, or an equivalent combination of education, training, and experience.

Excellent organizational, problem-solving and analytical reasoning skills.
Excellent interpersonal and communication (both oral and written) skills.
Ability to exercise mature judgment, initiative, diplomacy, tact and discretion.
Ability to work collaboratively as a member of a team.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

4 weeks’ vacation (prorated for the first year)*
Hybrid-work program for eligible positions
Employer paid defined benefit pension plan
On-campus tuition waiver for employees and their immediate family members*
Off-campus tuition reimbursements and professional development funds*
And more!
Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact people_strategies@sfu.ca.

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More about this job

Responsibilities

Provide administrative and operational support for undergraduate programs, and advise prospective and current students on academic requirements and graduation eligibility. Support staff orientation and training, and represent the programs at recruitment, engagement, and convocation events.

Requirements

A bachelor's degree and two years of related experience in an online or blended environment are required, including experience in areas such as program or project management, academic advising, or enrollment management. The role also requires strong organizational, analytical, problem-solving, interpersonal, and communication skills, along with sound judgment and the ability to work collaboratively.

Skills

Academic Advising
University Policy Interpretation
Program Administration
Program Management
Program Development
Enrollment Management
Student Recruitment
Organizational Skills
Problem-Solving
Analytical Reasoning
Interpersonal Communication
Written Communication
Teamwork
Initiative
Diplomacy
Discretion

Benefits

Four Weeks' Vacation
Hybrid Work Program
Defined Benefit Pension Plan
On-Campus Tuition Waiver
Off-Campus Tuition Reimbursements
Professional Development Funds

Visa sponsorship

Not detected in the job text

Keywords

Higher Education
Faculty of Education
Undergraduate Programs
Academic Advising
Program Administration
Operational Support
Program Management
Project Management
Program Development
Enrollment Management
University Policies
Graduation Requirements
Student Recruitment
Student Engagement
Staff Orientation
Staff Training
Cross-Training
Online Learning
Blended Learning
Student Services
Convocation
Accessibility
Inclusion
Team Collaboration

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