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Added 8 mins ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Calgary, AB
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Calgary location (4307 130 Ave SE #78, Calgary, AB T2Z 4Y3). This is a…
Added 8 mins ago
Senior Finance Analyst- Corporate Consolidations
TD
Toronto, ON
Full-time
$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 8 mins ago
Senior Analyst, Regulatory Compliance Risk Assessment Data and Reporting (5546)
TD
Toronto, ON · Markham, ON
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 21 mins ago
Analystes d'affaires - systèmes d'approvisionnement
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Job Title: Business Analyst – Procurement Systems Modernization
Added 23 mins ago
Registrations Analyst, Regulatory Registrations - Bilingual
CIBC
Toronto, ON
Full-time
The Registrations Analyst will be a member of the Regulatory Registrations team, reporting to the Senior Manager. The Registrations Analyst will be accountable for providing new and renewal…
Added 23 mins ago
Senior Analyst, Corporate Compliance
Canadian Tire Corporation
Oakville, ON
Full-time
Reporting to the Manager or Director, Corporate Compliance, the Senior Analyst, Corporate Compliance supports the Bank’s Regulatory Compliance Management (RCM) Program by assisting in the…
Added 23 mins ago
Senior Analyst, Business Compliance
Canadian Tire Corporation
Oakville, ON
Full-time
Reporting to the Manager, Business Compliance, the Senior Analyst, Business Compliance will play a key role in supporting the execution of Canadian Tire Bank's Regulatory Compliance…
Added 23 mins ago
Process Analyst (Secondment/Contract)
LCBO
Toronto, ON
Full-time
…place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our…
Added 39 mins ago
Sr. Technical Systems Analyst – Database Activity Monitoring (GCS)
Royal Bank of Canada
Toronto, ON · Halifax, NS · Vancouver, BC
Full-time
…working together to deliver trusted advice to help our team and business partners. We care about each other, reaching our potential, making a difference to our communities, and achieving…
Added 52 mins ago
Workday Analyst
Tilray Brands, Inc.
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
Reporting to the Director, HCM and Compensation, the Workday Analyst will deliver operational and service excellence in regard to HR data and system functions. This role will primarily…
Added 52 mins ago
Senior Data Analyst
Raise
Toronto, ON
Full-time
We at Raise are hiring a Senior Data Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re…
Added 53 mins ago
Coordinator/Analyst, Surgical Supply Chain - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Full-time
We currently have an exciting opportunity for a Relief Full-Time Surgical Supply Chain Coordinator/Analyst to support the Surgical Services - Operating Room team at Surrey Memorial Hospital…
Added 1 hour ago
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…
Added 1 hour ago
Analyst, Automation Development
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
The Analyst, Automation Development is a fully functional, independently operating role within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is…
Added 1 hour ago
Specialist, Liquids Infrastructure Financial Analysis
Keyera
Calgary, AB
Full-time
The Specialist, Liquids Infrastructure Financial Analysis provides technical leadership and oversight to the analyst team while maintaining responsibility for a portfolio of complex assets…
Added 1 hour ago
Senior Business Analyst – Capital Markets Data to support data-domain (SME) at Mississauga, ON (Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
Contract
Role: Senior Business Analyst – Capital Markets Data to support data-domain (SME)
Added 1 hour ago
Analyst, Portfolio Management
Canada ICI Capital Corporation
St. Albert, AB
Full-time
The Analyst, Portfolio Management, reporting to the Manager, Portfolio Management, provides critical support to the Portfolio Management Team within the Asset Management Group (AMG) in the…
Added 1 hour ago
Analyst, Project Controls
R.V. Anderson Associates Limited
Toronto, ON
Full-time
RVA is seeking an Analyst, Project Controls to join their Project Control team in Toronto office. This is a full-time permanent position.
Added 1 hour ago
Senior Treasury Analyst
Clarity Recruitment
Toronto, ON
$80,000 to $95,000 CAD / year
Full-time
Play a key business role in the Treasury Management System implementation, covering requirements, data preparation, testing, documentation, training and user adoption.
Added 1 hour ago
Functions - Internal Audit, Summer Analyst - Mississauga, ON 2027
Citi
Mississauga, ON
Full-time
Citi’s Internal Audit Summer Analyst Program is a 16-week internship opportunity in Mississauga, ON. This Program will provide development-focused opportunities coupled with structured…
Added 1 hour ago
Applications Development Sr Programmer Analyst- AVP -Mississauga
Citi
Mississauga, ON
Full-time
The Applications Development Senior Programmer Analyst is a pivotal technical professional who sits at the intersection of engineering excellence and enterprise impact - a builder,…
Added 1 hour ago
Senior Analyst, Data Platform DevOps
AIMCo
AB · Calgary, AB · Edmonton
Full-time
At AIMCo, data and technology are fundamental to delivering investment excellence. As a Senior Analyst, Data Platform DevOps, you will help build, operate, and evolve AIMCo's Modern Data…
Added 1 hour ago
Senior Financial Analyst, Private Markets
Manulife
Toronto, ON · Montreal, QC
Full-time
The Senior Financial Analyst is responsible for preparing accurate and timely financial reports for a portfolio of investments. Daily tasks include preparing and reviewing fund…
Added 1 hour ago
Senior BSA / Data Migration Specialist
Capgemini
Toronto, ON
We are seeking an experienced Senior Business Systems Analyst / Data Migration Specialist to support data transformation or migration between Salesforce and surrounding eco system including…
Added 1 hour ago
Functional IT Analyst/BA
Orion Innovation (formerly Sryas)
Montréal-Ouest, QC
Full-time
We’re looking for a Functional IT Analyst/BA within the scope of a client project – the resource must be fluent in French, can be fully remote or hybrid in the Montreal region, and be…

Simon Fraser University

Business Systems Analyst

Burnaby, BC, Canada

Apply by: Sep 29, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Academic Management Systems, part of IT Services at SFU, partners with Faculties and Faculty Relations to deliver systems that support academic operations. We are agile, cross-functional teams of analysts, developers, and QA specialists who thrive on collaboration, innovation, and continuous improvement. Our focus is building user-centered IT solutions that simplify processes, improve efficiency, and enhance the SFU experience for faculty and staff.

SFU is embarking on a three-year digital transformation through the Integrated Faculty Management System (IFMS) program. This initiative will modernize and unify workflows across faculty and administrative domains, supporting long-term improvements in academic administration and advancing the university’s mission.

About the Role

The Business Systems Analyst supports service operations for SFU’s faculty systems, including ETRACS. The role leads the analysis and resolution of production issues, assesses service requests, identifies root causes, coordinates system fixes and enhancements, and develops operational and knowledge base documentation and user training. Working closely with users and cross-functional technical teams, the BSA helps maintain reliable services, improve operational processes and deliver timely, user-focused solutions within a collaborative Agile environment.

The ideal candidate brings investigative curiosity and experience supporting complex enterprise systems, with strong skills in business analysis, troubleshooting, workflow analysis, documentation, training and stakeholder engagement. They can investigate issues, identify root causes and propose practical solutions within an established, highly integrated system. This role requires end-to-end systems thinking across service requests, incident resolution, enhancements, testing and release readiness. Success depends on sound judgment, clear communication and the ability to balance immediate operational needs with sustainable improvements that consider existing functionality and dependencies. A strong understanding of software development processes, integrated systems and service operations is essential.

Full Job Description

Qualifications

Bachelor’s degree in Computer Science, Business Administration, Management Information Systems or a related discipline, with four years of related experience, including experience in business analysis, working with enterprise-level applications in a large, complex, technically focused environment, or an equivalent combination of experience, certification and education.

In-depth understanding of policies governing academic and human relations, collective agreements, academic planning, reporting, budget management, research and teaching in order to lead academic systems development and data services.
Excellent business analysis skills, with a proven ability to successfully conduct business and systems process analysis and design at a complex level to ensure solutions meet long-term business strategies
Strong project management skills, with proven ability to successfully manage multiple tasks
Excellent customer service, interpersonal, teamwork, and mentorship skills
Excellent analytical reasoning, problem solving, time management, and organizational skills

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

An additional 7% pay in lieu of benefits & 8% vacation pay
Employer paid extended health & dental plans
Professional development funds (minimum contract period of 1 year)
Hybrid-work program for eligible positions

Additional Information

The assignment end date is December 31, 2028.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [email protected].

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More about this job

Responsibilities

The Business Systems Analyst leads the analysis and resolution of production issues while coordinating system fixes and enhancements for academic management systems. They also develop operational documentation and user training while working closely with cross-functional teams in an Agile environment.

Requirements

Candidates must hold a bachelor's degree in a relevant discipline and possess at least four years of experience in business analysis within complex enterprise environments. Strong skills in systems thinking, stakeholder engagement, and a deep understanding of academic administrative policies are essential.

Skills

Business analysis
Systems analysis
Troubleshooting
Workflow analysis
Documentation
User training
Stakeholder engagement
Agile methodology
Project management
Analytical reasoning
Problem solving
Time management
Software development processes
Enterprise systems
Communication

Benefits

Extended health plans
Dental plans
Professional development funds
Hybrid-work program
Vacation pay

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
IT Services
Academic Management Systems
Agile
Digital transformation
IFMS
ETRACS
Enterprise systems
Workflow analysis
System integration
Incident resolution
Release readiness
Software development
Data services
Academic administration
Process improvement
User-centered design
Technical support
Cross-functional teams
Documentation

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